Best.me (best.me) has a 3.9 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hello Irina, Thank you so much for your wonderful 5-star review! We're delighted to hear that you're enjoying the diet so far. It's great to know you're having a positive experience, and we hope the program continues to support you in reaching your wellness goals. 😊 We wish you continued success on your journey! 💚 - Best.me Team
Too many add-ons for money. Let us have success then add-on to be more successful. No place for the client to add need to know information like I can consume only a very small amount of dairy and I cannot eat raw fruits and vegetables to avoid micro bacteria. I have a Lupus. Maybe this diet is not for me. I have already invested a lot of money to find out. Can you help?
Hello Regina, Thank you for taking the time to share your thoughtful feedback. We're sorry to hear that the program has not been the right fit for your needs. We understand your concerns regarding the additional offers. We'd like to clarify that these features are entirely optional, require separate confirmation, and are not necessary to use the core Best.me program. We also appreciate you sharing the dietary restrictions related to your health. While the program allows customers to personalize their meal plans by excluding many ingredients and food categories, we understand that your specific dietary requirements may require a different approach. We'd like to review your case in detail to better understand your situation and see how we can assist you. Our Customer Experience team has now contacted you directly to review your case and help resolve the situation. Please check your email (including your spam folder) for our message. We want to make sure everything is handled correctly for you and are here to help. 💚 - Best.me Team
Hello Srey, Thank you for taking the time to share your feedback. We appreciate your honest opinion. We understand that some of the ingredients in the meal plan may not be common in every region. Since seasonal fruits, vegetables, and other food products vary from country to country, we currently don't have a feature that automatically selects the most suitable local ingredients for each customers location. Instead, your recipes are personalized based on the food preferences you selected during registration. 🙏🏼 The good news is that you can update your meal preferences at any time. Simply go to your profile and edit the "Your weight loss program" section to exclude any ingredients you don't want included in your meal plan. Once you save your changes, your recipes will be updated automatically with new options based on your preferences. If you'd like to substitute specific ingredients in your current recipes with alternatives that are more common in your region, please let our team know which ingredients you'd like to replace, and we'll be happy to advise you on suitable substitutions that fit your meal plan. We appreciate your feedback and hope you'll continue giving the program a try. 💚 - Best.me Team
Be very wary of this company, they make it very difficult to contact them and cancel any subscriptions. They continuously try to take money from accounts even though your bank blocks them.
Hello Sue, Thank you for taking the time to share your feedback. We're sorry to hear that your experience has left you feeling this way. We'd like to clarify that subscriptions can be cancelled through your account settings, and if a customer experiences any difficulty, our customer support team is always available to assist. Our subscriptions renew automatically unless cancelled before the next billing date, as explained during registration and in the Terms of Service accepted at the time of purchase. We'd like the opportunity to review your concerns regarding the cancellation process and the payment attempts to ensure everything has been handled correctly. Unfortunately, we were unable to identify your account based on your Trustpilot review. Please reply to the Trustpilot information request so we can locate your account, investigate your case in detail, and assist you further. - Best.me Team
Hello Samantha, Thank you so much for your wonderful 5-star review! We're delighted to hear that your experience has been great so far. It's wonderful to know you're off to such a positive start, and we hope Best.me continues to support and motivate you throughout your wellness journey. 🤩 We wish you continued success! 💚 - Best.me Team
Easy to follow the steps along the way!
Hello Cathryn, Thank you so much for your wonderful 5-star review! We're delighted to hear that you're finding the program easy to follow. Our goal is to provide clear, step-by-step guidance that helps you stay on track and build lasting healthy habits, so it's great to know you're enjoying the experience. ☺️ We wish you continued success on your wellness journey! 💚 - Best.me Team
Easy to follow instructions.. very upfront with buying extras and the choice to not do it of preferred. I am still skeptical until I stay the program
Hello Travena, Thank you for your 4-star review and for sharing your thoughtful feedback. We're delighted to hear that you found the instructions easy to follow and that you appreciated the clear choice regarding the optional additional features. We'd like to clarify that these extras are entirely optional, require separate confirmation, and are not necessary to use the core Best.me program. 😉 We also understand your skepticism, especially at the beginning of your journey. We hope that as you continue using the program, it will earn your confidence and help you achieve your wellness goals. We wish you every success and look forward to hearing more about your experience! 💚 - Best.me Team
This is really not applicable right now. I have just opened up your email, I have not had a chance to try anything yet. I Have been on my own weight loss program, I have lost 6 pounds so far, but I would appreciate input from you & am looking forward to investigating your food plan for me, as well as a recipes you might have!
Hello Donna, Thank you for taking the time to leave a 3-star review and share your thoughts. First of all, congratulations on losing 6 pounds, that's a wonderful achievement! We're glad to hear you're looking forward to exploring your personalized food plan and recipes. It's completely understandable that you haven't had the chance to fully experience the program yet. We hope you'll find the personalized meal plan, recipes, and guidance helpful as you continue your journey. We'd love to hear your updated thoughts once you've had more time to use the program. 🙏🏼 We wish you continued success and are excited to be part of your wellness journey! 💚 - Best.me Team
am so glad to see this achievement 🫣 in three 3️⃣ days of challenge
Hello Shamsa, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're already seeing encouraging progress after just three days. It's wonderful to know that the program is helping you stay motivated. Keep following your personalized plan, and we hope you'll continue seeing positive results as you move forward. 🤩 We wish you continued success on your wellness journey! 💚 - Best.me Team
It's a scam. I encountered multiple charges for something I didn't want, primary subscription fee doesn't cover almost anything and cancelation is extremely difficult. Not recommended
Hello Michaela, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We'd like to clarify that any additional features or services are entirely optional and require separate confirmation before any payment is processed. They are never added automatically and are not required to use the core Best.me program. We'd also like to clarify that cancellation can be completed through your account settings, and if any difficulties arise, our customer support team is always available to assist. We'd appreciate the opportunity to review your concerns regarding the charges and cancellation process to better understand what happened. Our Customer Experience team has now contacted you directly to review your case and help resolve the situation. Please check your email (including your spam folder) for our message. We want to make sure everything is handled correctly for you and are here to help. 💚 - Best.me Team
Hello Fatma, Thank you so much for your wonderful 5-star review! We're excited to be part of your journey and love your positive attitude. We hope Best.me provides the guidance, motivation, and support you need to become the "new you" you're looking forward to. 😍 We wish you every success on your wellness journey! 💚 - Best.me Team
I feel encouraged determined to do my part. Happy with my food choices. Encouraged having direction. Berry (82)
Hello Berry, Thank you so much for your wonderful 5-star review! We're delighted to hear that you're feeling encouraged and determined as you begin your journey. It's wonderful to know that you're happy with your food choices and that the program is giving you the guidance and direction you were looking for. Your positive attitude is truly inspiring, and we wish you every success as you continue toward your goals. 😍 Thank you for choosing Best.me! 💚 - Best.me Team
Hello Patricia, Thank you for taking the time to share your feedback. We're sorry to hear that you haven't been able to access your meal plan. Your personalized meals become available once the registration process has been completed successfully. We'd like to review your account to understand why you're unable to see your plan and make sure everything is working correctly. Our Customer Experience team has now contacted you directly to review your case and help resolve the situation. Please check your email (including your spam folder) for our message. We want to make sure everything is handled correctly for you and are here to help. 💚 - Best.me Team
I’ve only been doing this a couple of days, but so far so good.
Hello Karen, Thank you for your 4-star review! We're delighted to hear that your experience has been positive so far. It's still early in your journey, and we hope Best.me continues to meet your expectations and supports you every step of the way. 😇 We wish you continued success on your wellness journey, and we'd love to hear your updated thoughts after you've had more time with the program. 💚 - Best.me Team
Hello, Thank you so much for your wonderful 5-star review! We're delighted to hear that you've had a great experience with Best.me. Your kind words mean a lot to us and motivate our team to continue providing the best possible support and experience for our users. 😊 We wish you continued success on your wellness journey! 💚 - Best.me Team
Hello Silvia, Thank you for taking the time to leave a 3-star review. We're glad to hear that you like the personalized approach of Best.me. Our goal is to tailor the program to each user's goals, preferences, and lifestyle to provide a more effective and enjoyable experience. 🙏🏼 We appreciate your feedback and hope the program continues to meet your expectations as you use it. 💚 - Best.me Team
Im new, but the sign up was easy to navigate
Hello Jay, Thank you so much for your wonderful 5-star review! We're delighted to hear that you've had a smooth start and found the sign-up process easy to navigate. We designed it to make getting started with Best.me as simple and straightforward as possible, and it's great to know that's been your experience. 🤩 We wish you every success on your wellness journey and hope you enjoy the program! 💚 - Best.me Team
Very new to the app. Very informative and motivational
Hello Clare, Thank you so much for your wonderful 5-star review! We're delighted to hear that your first impression of Best.me has been so positive. It's great to know that you're finding the program informative and motivational from the very beginning. We hope it continues to provide the guidance and encouragement you need as you progress on your wellness journey. ☺️ We wish you every success! 💚 - Best.me Team
I don't know yet!
Hello Mary, Thank you for your 4-star review! We appreciate you giving Best.me a try. It's completely understandable that it's still too early to form a full opinion. We hope the program continues to make a positive impression and helps you achieve your wellness goals as you get to know it better. 🙏🏼 We look forward to hearing your thoughts after you've had more time to use it. 💚 - Best.me Team
I hope that following the steps of the program, I will have good results
Hello Alex, Thank you so much for your wonderful 5-star review! We're delighted that you've chosen to begin your journey with Best.me. We hope the program helps you build healthy habits and supports you in achieving the results you're aiming for. Taking it one step at a time is a great approach, and we're here to support you along the way. 😇 We wish you every success on your wellness journey! 💚 - Best.me Team
106 reviews matching