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Shopping & Fashion

Best2Bid Ventures Sdn Bhd

ClaimedCollecting reviews

30 reviews

3.830 reviews
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About Best2Bid Ventures Sdn Bhd

Data updated
Website
best2bid.com
Category
Shopping & Fashion
Location
Malaysia
Status
Unclaimed
Replies to negative
67% (4/6)
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About this business

Get in on the auction — bid LIVE online on art, antiques, jewelry, collectibles and property. Find online auctions from around the world at Best2Bid.

Written by the business, not verified by us.

Is Best2Bid Ventures Sdn Bhd legit?

Best2Bid Ventures Sdn Bhd (best2bid.com) has a 3.8 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 60% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-10-25.

What people say

Went to collect to their Penang office…

Went to collect to their Penang office to collect my won items from the auction. Except for this helpful Malay lady who was helping me, none of the others were even bothered to interact or help. They were just too cold and engrossed on their world. It appears that they are more than an auction house. Dealers in paintings and other merchandise.

Payment issue

Paid full amount(deducted from personal account already) within the stipulated time and according to the instructions given(that includes proof of payment from the bank via email to their finance team). I’ve informed the staff in whatsapp such that I’m ready for collection. The staff told me to provide screenshot of the receipt. I’ve told them it was already provided in the email as instructed, they refused to accept that and I’ve to again provide the screenshot. During collection, this time the staff didnt ask the screenshot but he said the amount is due to pay. I was really really agitated and angry because I’VE ALREADY PAID IN FULL. Eventually, they did gave me the item and the invoice(still assume me not paying). I’ve to remind them to give me the payment receipt INSTEAD OF INVOICE. Too me it was a very bad experience. In fact on their website, my lot was still stated as ‘Payment Due’, it seems still not getting updated from their side and as though that I have not paid. Hope you’ll improve in future.

Communication was very good

Communication was very good.

Reply from Best2Bid Ventures Sdn Bhd2023-05-02

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Very very very bad service...

Very very very bad service.... Take more than a week to process the courier part after successful bidding and payment...

Reply from Best2Bid Ventures Sdn Bhd2022-08-24

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Very good howevwr do improve on the…

Very good howevwr do improve on the front loading of lots in mobile application.

Reply from Best2Bid Ventures Sdn Bhd2022-06-26

Thank you so much for taking the time to leave us this amazing review. We will look into the image size uploaded

No special rate for good customer buy…

No special rate for good customer buy more lot

Reply from Best2Bid Ventures Sdn Bhd2022-05-10

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Very lag when bidding.

Reply from Best2Bid Ventures Sdn Bhd2022-05-10

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance where we have 3 times traffic than last bank negara and we’ll do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

not really user friendly for mobile user

Reply from Best2Bid Ventures Sdn Bhd2022-03-09

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

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