The description of what we purchased is…
The description of what we purchased is exactly what we hoped for when we received it. The person we gifted it to was truly impressed.
About bestcustom.co
Data updated- Website
- bestcustom.co
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (73/73)
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Is bestcustom.co legit?
bestcustom.co (bestcustom.co) has a 2.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
3 star
Well considering the hat was a completely different material and color, i'd say it wasn't quite a 5 star willing delivery. But at the same time, that is what I get for ordering a TPUSA hat, on a non TPUSA website. So I guess congrats on getting the money and wastint mine.
Reply from bestcustom.co2025-11-06
Hello, sorry for any inconvenience. To protect your privacy, we suggest you contact our customer service through this email : [email protected] Please type your question directly in the message box to get an answer or solution. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️
Took forever to get
Took forever to get, thought I ordered with plenty of time. Not what I was expecting either, didnt look like the pictures. Was cool picture but everything else wasn't what I thought. Won't order from again
Reply from bestcustom.co2025-11-06
Hello, sorry for any inconvenience. To protect your privacy, we suggest you contact our customer service through this email : [email protected] Please type your question directly in the message box to get an answer or solution. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️
14 days and waiting for delivery
Ordered my item on 10/9/25 it’s now 10/23 and the item has yet to be successfully delivered. Update!!! My order was "already delivered" by the time your company decided to reply on today 10/27. My item was delivered as of Saturday 10/25 two days after this review was published. 18 days for delivery missed the 10 day window of expected arrival and showed up late past the timeframe the item was needed for gifting. Poor customer service AND there are other pinned locations bold on photo so it looks tacky and doesn’t have a single heart on photo. Not as satisfying as I thought it would be, waisted money unfortunately.
Reply from bestcustom.co2025-10-27
Hello, we’re very sorry for any inconvenience. According to our records, your order has already been delivered. If you have any issues with the item you received, please contact our customer service team at [email protected]. Kindly include your order number and a brief description of the problem in your message — we’ll review it and offer a proper solution as soon as possible. Thank you for your understanding, and have a wonderful day! ❤️