This is Best Way Auto Transport LLC. Our services offer safe, cost effective and time efficient way of transporting your vehicle all over the United States. We transport Sedan, SUV, Pickup Truck, motorcycles, ATV, golf carts etc. For all your auto transport needs, get in touch today. We offer a wide range of vehicle transportation services including open and enclosed auto transport. We provide door to door service and we also have service from auction to port. We transport across 50 states of the United States. As a US DOT and FMCSA licensed provider your vehicles are safe with us. For a free quote and any questions please contact us at (917) 781-2300.
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Is Best Way Auto Transport LLC legit?
Best Way Auto Transport LLC (bestwayautotransport.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and courteous staff for providing prompt and efficient transport services. People also highlight the competitive pricing and smooth, on-time delivery of their vehicles without any issues. Consumers consistently emphasize the excellent communication and reliable coordination throughout the entire shipping process.
Some reviewers were not happy with unexpected vehicle damage, unprofessional brokers, or severe delivery delays. A few consumers also mentioned encountering issues with unhelpful communication or disputed charges during their transactions. Others experienced frustrating setbacks involving uncoordinated logistics and disputes over service responsibilities.
Auto-generated from all reviews of this business. For reference only.
Horrible untrustworthy company! They will leave you hanging!
David Richard is the broker I dealt with and he was as unprofessional as they come. The boat was supposed to be picked up around 8am. Tried calling texting several times no answer. Finally got ahold of him and it was lies and excuses. 24 hrs later and the boat was never picked up so I fired them. If the owner Mohammad Khan was smart he would do the same with Richard. The bad reviews are accurate stay very clear of Best Way Auto Transport LLC.
Reply from Best Way Auto Transport LLC2026-06-15
Dear Larry,
We’re sorry to hear that your experience did not meet your expectations. Customer satisfaction is very important to us, and we take all feedback seriously. We would appreciate the opportunity to review your concerns and better understand what happened. Please reach out to us with your order information so we can investigate the matter further.
Best regards,
Customer Support – Best Way Auto Transport LLC
Best Way Auto Transport
Is the Best Way to Get
Your Car or Truck from
Point A to Point B
Great communication
Fast Service and Bean
Brown makes sure
Everything goes
Smooth!
We highly recommend
This Transport Company
- Greg Stott
2nd Chance Auto
37+ years in business
Reply from Best Way Auto Transport LLC2026-06-08
Dear Greg,
Thank you for your wonderful feedback and recommendation! We’re thrilled to hear that Bean Brown provided great communication and ensured everything went smoothly throughout the transport process. We truly appreciate the trust and support of 2nd Chance Auto and look forward to continuing to serve your transportation needs.
Best regards,
Customer Support – Best Way Auto Transport LLC
Alex was super helpful and communicative throughout the process and the deliver drivers were great
Reply from Best Way Auto Transport LLC2026-06-08
Dear Chris,
Thank you for your kind feedback! We’re delighted to hear that Alex was helpful and communicative throughout the process and that the delivery drivers provided great service. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
We had a good experience with them. We had Mark Lewis as an agent. He helped us transporting a trailer between states. Easy to work with.
Arrive on time with no damage.
Thanks for your help.
Reply from Best Way Auto Transport LLC2026-05-20
Dear Shatha,
Thank you for your kind feedback! We’re glad to hear you had a good experience and that Mark Lewis made the trailer transport process smooth and easy. We truly appreciate your trust and are happy everything arrived on time and without damage.
Best regards,
Customer Support – Best Way Auto Transport LLC
Brian though communication wasn’t great, helped me efficiently ship my bike to me.
Reply from Best Way Auto Transport LLC2026-05-16
Dear Ethan,
Thank you for your feedback. We’re glad to hear that Brian was able to help you successfully ship your bike. We also appreciate your note regarding communication, as it helps us identify areas where we can improve. We value your trust and hope to provide you with an even better experience next time.
Best regards,
Customer Support – Best Way Auto Transport LLC
Kevin is my representative at this company, and at first I'm like most I never had heard about them. I tried them on my first car and everything worked out great. He kept in touch and let me know exactly how it was going for the delivery. I will use them again.
BR Curry
Reply from Best Way Auto Transport LLC2026-05-16
Dear Brice,
Thank you for sharing your experience! We’re glad to hear Kevin provided clear communication and made your first transport experience with us a smooth one. Your trust means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
I had a great experience working with Alex Cole. Easy to work with. Thanks Alex!
Reply from Best Way Auto Transport LLC2026-05-16
Dear Jordan,
Thank you for your kind feedback! We’re glad to hear you had a great experience working with Alex Cole and found the process easy and smooth. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Dear John,
Thank you for your feedback! We truly appreciate your support and are glad to hear Zack Williams provided you with a positive experience. We look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Shipping process was extremely easy, quick, and smooth. And the broker I worked with was very flexible and responsive. Ask for Zach Williams.
Reply from Best Way Auto Transport LLC2026-05-16
Dear Joe,
Thank you for your wonderful feedback! We’re delighted to hear that the shipping process was easy, quick, and smooth for you. We’re also glad Zach Williams provided flexible and responsive service throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
This is an excellent service with great communication. They picked up the vehicle on time from Florida and transported it with care; it arrived in Utah right on time—even earlier than expected. I highly recommend them. Eloz Auto
Reply from Best Way Auto Transport LLC2026-05-16
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear that your vehicle was picked up on time in Florida and delivered safely to Utah, even earlier than expected. We truly appreciate your recommendation and are glad you were satisfied with our communication and service throughout the process.
Best regards,
Customer Support – Best Way Auto Transport LLC
Richard Gomez was very responsive and easy to work with. He understood my needs and constraints. Everything went smoothly and my motorhome was delivered on time without any issues. Would definitely use again and recommend his services for anyone needing transpirt services
Reply from Best Way Auto Transport LLC2026-05-16
Dear CKW,
Thank you for your kind feedback! We’re glad to hear that Richard Gomez was responsive, understood your needs, and ensured your motorhome was delivered on time without any issues. We truly appreciate your trust and recommendation, and we look forward to serving you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
I had a great experience with Jacob Jones delivering my car. He was fast, very helpful, and responded quickly to any questions I had. The whole process was smooth and stress-free. I’m very satisfied with the service and would definitely recommend him to anyone needing a reliable and efficient car delivery!
Reply from Best Way Auto Transport LLC2026-05-16
Dear Rose,
Thank you for your wonderful feedback! We’re glad to hear that Jacob Jones provided fast, helpful, and responsive service and made your car delivery smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Dear Adam,
Thank you for your feedback! We’re glad to hear the job was well done. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Dear Lexi,
Thank you for your kind words! We’re glad to hear your car was delivered quickly and without any issues. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Been using them for a while great service! And very important fast service. Thank you Jacob jones for all your help! Highly recommended
Reply from Best Way Auto Transport LLC2026-04-24
Dear Maya,
Thank you for your continued trust and kind words! We’re delighted to hear you’ve consistently had great and fast service with us. Special thanks for recognizing Jacob Jones—your recommendation truly means a lot. We look forward to assisting you again!
Best regards,
Customer Support – Best Way Auto Transport LLC
We’re moving a collectors car from California to Arizona and it’s a Lowrider 67 Pontiac Lamont and the guys came to get it and my car was too big for their equipment and the poor guys get the wrong directions from Google and dragged through a little town whose carries are barely big enough for me to go 40 foot transport and they were notnot be able to take it within 48 hours. A new large one was hereThey have the big guns here and be able to take it at that point and it arrived in Arizona with no problem I ended up having a problem beingoff the grid I was notable to send my information for my credit card to them. I was scrambling on my end and they were very patient about the whole thing I paid him within a couple of hours. They’ve really been good. Did a good job doing it what they were supposed to in a timely matter, Brian, Martin’s been great.
Reply from Best Way Auto Transport LLC2026-04-13
Dear Penny,
Thank you for sharing your detailed experience! We appreciate your patience during the initial challenges and are glad our team was able to arrange the proper equipment and complete the transport safely to Arizona. It’s great to hear that Brian Martin provided excellent support throughout the process.
We truly value your trust and are happy everything was completed successfully. We look forward to assisting you again in the future!
Best regards,
Customer Support – Best Way Auto Transport LLC
Dear Fahad,
Thank you for your kind words! We’re glad to hear you were satisfied with our process and service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
Horrible company that does not take no for an answer. I get harassed with spam calls from them via foreign call center multiple times a week. If they cannot follow simple instructions to no longer call us how can they be trusted with transporting vehicles? Avoid this company
Reply from Best Way Auto Transport LLC2026-04-13
Dear Reviewer,
We’re sorry to hear about your experience. Please note that Best Way Auto Transport LLC does not engage in unsolicited or repeated spam calls, and we take such concerns very seriously. It’s possible there may be confusion with another company.
If you believe the calls are related to us, kindly share your contact details so we can investigate and ensure your number is removed from any communication list immediately.
Best regards,
Customer Support – Best Way Auto Transport LLC
We purchased an RV from out of state and arranged with the dealer to have it delivered to us. The day of transportation, the transport company reached out to us for more money. We refused and referred them back to the dealership. The next day I get a text from them starting that they were at my house, but they weren't. They were at the wrong location. When they finally came and unloaded my RV, I did a walk around to inspect the vehicle inside and out. All looked good so I signed off on the delivery. The next day I realized that they bent all of the arms for the running board. Since these were under the RV I couldn't see them. They refused to do anything about it as I signed off on delivery. I feel there was no reasonable way that I could have known that during my inspection, they should have taken ownership and replaced the arms of the running board.
Reply from Best Way Auto Transport LLC2026-04-13
Dear Kelley,
Thank you for sharing your experience. We’re sorry to hear about the concerns you faced during and after delivery. Situations like this are certainly not the experience we aim to provide.
While the delivery was signed off as completed, we understand your concern regarding damages that may not have been visible during inspection. We recommend sharing any supporting photos or documentation with our support team so we can review the matter further and assist where possible.
We truly value your feedback as it helps us improve our service and processes.
Best regards,
Customer Support – Best Way Auto Transport LLC
Professional, speedy service, easy to deal with, kept you up to date at all times
Reply from Best Way Auto Transport LLC2026-03-17
Dear Scott,
Thank you for your kind feedback! We’re glad to hear you found our service professional, speedy, and easy to work with. Keeping our customers informed is a top priority, and we truly appreciate your trust. We look forward to assisting you again in the future.
Best regards,
Customer Support – Best Way Auto Transport LLC
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