SCAM THIEFS
I won £2000 and requested for 3 months . Iv now logged on and my balance is 0. They stole my moneyb
About Betgem
Data updated- Website
- betgem.io
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 51 reviews
- Replies to negative
- 0% (0/17)
Do you own Betgem? Claim this profile for free and start replying to reviews.
Is Betgem legit?
Betgem (betgem.io) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 51 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
The biggest scam casino worldwide
The biggest scam casino worldwide. I have lost over £5000 with them and finally when i won £1300 on clear deposit they done everything they can not to pay out including , we need new proof of address as is only valid for 3 months, you havent wagered lucky wheel even I won on clear deposit . Etc. Also they do not got any licence in any country and is ghost company. Any hackers should find the person behind it so they can be finally jalied
Probably a scam..
Probably a scam... Everything is fine until the withdrawal is requested... the support contact is terrible. They promise to expedite the process in the chat, but it's nonsense. After completing verification, which took almost three weeks (an unprecedented request from other bookmakers; address confirmations ONLY in English), the withdrawal is still being rejected. I didn't receive any starting bonus, I made a deposit, and they continue to reject the withdrawal and haven't responded for two weeks to explain the reason. I don't recommend this. It's a waste of time, and I don't understand the high rating on Trustpilot.
Don't even sign up. Don't play here
I've played at this online casino for almost a year. Don't even think of signing up, let alone to play here. Just don't do it!!!! You can deposit money unlimited without any restrictions ever but when you try to withdraw money, it gets real funny and not in a good way. Sit tight. Here comes my experience. In the first week of playing I'd deposit a few times and even won big. I wanted to cashout, had to upload my proof of address, ID and the rest of the stuff. I did. Had to wait for almost a week before it got approved. My first cashout got rejected and the money was back on my account. I had written the wrong info in the Address bar. I thought they meant my personal address but what was meant was the IBAN and date of expiring. I didn't know that and couldn't have known that. It's not written anywhere. I chatted with the live agent and he told me how to withdraw money but the money that was on my account I had already gambled. So I had to deposit again and I won big later and cashed out. It succeeded after 5 days or longer and I got the money. gamblers want fast payouts!!! preferably it shouldn't take longer than 3 days. After this I played many times and tried to cash out again. I had to upload a new proof of address, which is crazy because I had already done this a half year ago. "You must upload your proof of address every 3 months" said the agent. I replied "I've played at many casino's for many years and never experienced this. No individual moves from one place to another each half year" I said. You can deposit money 50x a day and all deposits will succeed but cashing out is where it gets tricky. There's also a minimum amount of 100 eur to cash out, so no small wins to cash out. Don't even waste your time playing here. ------------------ You will win at this casino. The RTP are nice in general and they have almost each slot you can think of but do you really win if you never get access to or even see the money appear on your bank account?? The live agents aren't always available so even if they're online, you won't get a response.
Worst experience ever verification…
Worst experience ever verification procces long suuport slow games rigged as all casinos never trust them all waiting to empty your pocket SHAME ON YOU SHAME ON YOU THIEFS CHEAKY BAGGERS
Good casino to play
So once again I'm going through reading…
So once again I'm going through reading these reviews and on the first page alone there's nine one star reviews how do they have a 4.3 that's just stupid to me once again trust Pilots being bought don't trust none of these reviews because all they got to do is throw them a little bit of money or whatever they do and they get all the gravy reviews put up this place is terrible they stole money from me and yeah they'll steal from you too don't put money here bad business ethics
Fake casino
Fake casino. They DO NOT PAY OUT!!!!! Ignore the positive reviews. You get free spins for a 5 star review
I'm surprised by the rating
I'm surprised by the rating. Whoever gives good reviews about this casino. I've ordered a payout 6 times, but the funds haven't returned to my account. You can only deposit here. Withdrawing funds doesn't work. This is the most pathetic casino. They're scammers. Don't come here, don't believe the reviews, they're fake
20 emails sent asking for my account to…
20 emails sent asking for my account to be closed! I contacted live support to close my account but they insisted I needed to request it through email which I have done. Back to live support again chatting to the same woman who took my user name and will forward it to the relevant team. Guess what the team must be in oblivion because nothing has been DONE!
Bonus
Great casino
Love the slots easy to play
So far so good.....
I don't know a lot about the site, but what few times or so I have played I can genuinely say I've had no problems navigating the site and Iv had no issues getting support to reply to chat or email.
was playing for months put loads on…
was playing for months put loads on last week got a big win tried to with draw £413 got rejected because they said i have to verify address again when i was already verified then am verified got a big win of over £600 tried to withdraw winnings several times but got rejected every time so now i give up at a big loss
Fantastic site
Scam site
My winnings in a bonus game didn’t show up at my account. Wrote support, but i had to prove my win. WTF!? Plus. Their service are not great, and you actually don’t win much - long streaks without bonusrounds. BetGem is a scam site. Don’t spend your money here!
Bad!
All was great, playing for a few months no problems am fully verified yet when it came to a withdrawal just constant rejection with no explanation why, no emails responded to for Weeks had enough of this now! Will have lost of regular customer now. Just waiting for my £1,000 to be rejected once again!!
Nice layout
Nice layout, easy to manage around website
