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Food, Beverages & Tobacco

Better Way Health

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200 reviews

4.9200 reviews
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About Better Way Health

Data updated
Website
betterwayhealth.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
67% (4/6)
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About this business

​Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.​For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. ​With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. ​Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!​Core Values​Excellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.​Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.​Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.​Core Focus ​Bettering the world with Beta Glucan.​Company Verse​I want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]​Try Our Products For Yourself​Use the code below for 10% off your first purchase: TRUST10​​Beta Glucan 500​​​​​Beta Glucan 100 Plus​​​​​Beta Glucan 100​​​​​Beta Glucan Replenishment Cream​​​​Our Story​​​​​​What is Beta Glucan?​​​

Written by the business, not verified by us.

Is Better Way Health legit?

Better Way Health (betterwayhealth.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Needed to change my delivery date

Needed to change my delivery date. The person I worked with was kind, patient and very helpful which I appreciated very much. Great customer service!

Reply from Better Way Health2024-05-30

Thank you so much for sharing your wonderful experience with us, Molly! It was an honor to serve you! At Better Way Health, our goal is to provide our customers with quality, immune-boosting supplements they can trust as well as exceptional service because we genuinely care for them and their needs. We truly appreciate you!

Quality products with exceptional…

Quality products with exceptional customer service. Always a pleasure to order from Better Way Health and always great to work with Zach.

Reply from Better Way Health2024-05-30

Wonderful! Doreen, thank you for sharing your feedback with us. We love to hear that Zach provided you with the excellent service that you deserve. It was his honor to do so! We strive to provide you with quality and effective supplements that you can trust. Thank you for your loyalty and for choosing Better Way Health!

Highly Satisfied

Great products; commendable customer service who place kindness and respect as a priority.

Reply from Better Way Health2024-05-30

Wow! Carla, thank you so much for your kind words! Our goal is to provide you with quality, immune-boosting supplements you can trust as well as exceptional service because we genuinely care for you and your needs. We greatly appreciate your loyalty all these years! Thank you for choosing Better Way Health!

I talked to Michelle.

I talked to Michelle. It was a great call! It was very edifying! We talked about the Lord and world conditions. It is always rewarding to talk to her. She also prayed with me and it was welcomed very much! The Lord knows what people need. It definitely was soothing to my heart. I really appreciated it! It is always a great pleasure to speak with Michelle and all the Aces at Better Way Health. She was fast and efficient as always! Barbara and I really appreciate everyone at Better Way Health and also the product that is helping Barbara very much! 10 Stars to everyone at Better Way Health and to the product!!

Reply from Better Way Health2024-05-30

Wonderful! Michelle was happy to help and give you the service you deserve, Mary Jane! In everything we do, we aim to provide you with quality supplements you can trust and an amazing customer service experience because we sincerely care for you and your needs. Many blessings to you, and we value your friendship with us at Better Way Health!

They explain about the prices and up…

They explain about the prices and up coming increases . They honor my frozen price and send shipments pronto.

Reply from Better Way Health2024-05-28

Denise, thank you so much for taking the time to share your experience with us! We are so glad to hear that we were able to freeze your price, which will save you money over time and provide you with the outstanding service you deserve. We are always here to serve you and happy to do so. Thank you for your years of loyalty and friendship! We truly appreciate you here at Better Way Health!

Zach was very kind

Zach was very kind, patient & helpful. Everyone I ever speak to @Better Way Health are always nice.

Reply from Better Way Health2024-05-27

Thank you so much for sharing the wonderful experience you had with Zach! He is known to go above and beyond for his customers, and we love hearing that you always have an amazing customer experience with us! Many blessings to you and thank you for choosing Better Way Health!

Clear explanation.

Michelle was very helpful in explaining why this is such a quality product.

Reply from Better Way Health2024-05-27

It was her honor to do so, Judy, and thanks for sharing this great feedback with us! Michelle is known to go above and beyond for her customers and give them the amazing service that they deserve. Thank you so much for choosing Better Way Health!

Better Way Health is an exceptional

Better Way Health is an exceptional place! From the moment you walk in, you are greeted with a warm and welcoming atmosphere. The staff is incredibly friendly and always ready to help you with a smile. The products they offer are of the highest quality and backed by solid scientific research. I love the variety of natural and healthy options available, all designed to improve quality of life and promote overall well-being. Additionally, their team of experts is very knowledgeable and always ready to provide personalized advice, ensuring you find exactly what you need for your health goals. The shopping experience at Better Way Health is always positive, with exceptional customer service that truly cares about their clients. I highly recommend this place to anyone looking for top-quality health products and an unbeatable shopping experience.

Reply from Better Way Health2024-05-27

Thank you so much for sharing your experience with us! At Better Way Health, our goal is to provide our customers with quality, immune-boosting supplements they can trust as well as outstanding customer service. Thank you for choosing us!

Excellent service as always!

I love Better Way Health and their desire to truly help people. I love all their products and appreciate the excellent customer service I always experience whenever I call them. Sharlene is simply the best! So kind and also knowledgeable! Thankful for this company and how it helps so many people stay healthy.

Reply from Better Way Health2024-05-27

Thank you for taking the time to leave this wonderful review, Joy! We are honored to provide you with quality, immune-boosting supplements you can trust as well as exceptional service because we genuinely care for you and your needs. We truly appreciate you, and thank you for choosing Better Way Health!

Your team member was very well connected…

Your team member was very well connected to my file, account information was clear and his knowledge of the product was amazing. At my age, it is always wonderful to hear such high level of respect for the service one would receive on the reason you made the call... ZACH did exceptional and we are very grateful to hear the things he shared.

Reply from Better Way Health2024-05-27

Thank you so much for your kind words, Robert! It was an honor for Zach to serve you and give you the amazing customer service experience you deserve. Thank you for choosing Better Way Health!

Uplifting conversation

From the moment I began speaking with Zach there was an instant connection as a brother in Christ! Zach was so encouraging and helpful as I shared some experiences and encouraged me to call anytime with any questions or concerns.I already shared the info concerning beta glucan with my pastor's wife who is on a very difficult cancer journey along with most importantly your company being a Christian one. She was very thankful for the info. Have a blessed day and may God grow your business which honors Him and how we can heal naturally.

Reply from Better Way Health2024-05-27

Thank you so much for sharing the wonderful experience you had with Zach! He is known to go above and beyond for his customers, and we love hearing that he gave you the amazing service that you deserve. Many blessings to you, Susan, and thank you for choosing Better Way Health!

There were problems with the shipping. They noticed it promptly by themselvesand took adequate measures,

There were problems with the shipping.

Reply from Better Way Health2024-05-27

Thank you for your feedback, Tim! We appreciate your patience while waiting for your order. It is great that Sharlene was there to help! Sometimes international orders can get delayed and while it is no fault of ours, we try and communicate tracking details as best we can. Thank you for being a great customer to us at Better Way Health!

Customer Service at Better Way Health…

Customer Service at Better Way Health is excellent. Ms. Sharlene answered all the questions I had on modifying my subscription order promptly and kindly. Every area of this business is handled in the most professional manner and I might add in the most caring way. I recommend Better Way as THE place to get the supplements and vitamins your body needs and deserves. Thank you, staff at Better Way Health, and may God continue to bless you all and your business.

Reply from Better Way Health2024-05-27

Thank you so much for sharing with us the amazing customer service experience you had with Sharlene! It was her honor to serve you! At Better Way Health, our goal is to provide our customers with quality, immune-boosting supplements they can trust as well as exceptional service because we genuinely care for them and their needs. We truly appreciate you!

Thoughtful and caring

Michelle was very helpful and answered all my questions patiently. She cared for my well being in recommending the product.

Reply from Better Way Health2024-05-24

Great feedback, Kimanh! Michelle was delighted to assist you! At Better Way Health, we always strive to give you the amazing customer service experience you deserve because we truly care for you and your needs. We appreciate you!

Last two orders I have tried to cancel

Last two orders I have tried to cancel, and thought I did, but product was ordered anyway.

Reply from Better Way Health2024-05-24

Hi Ginger! Thank you so much for leaving a review with us. I'm so sorry this was your experience and we greatly value your feedback. Upon review of your account, it appears that you did successfully skip two of your products this last month, and those products were not sent out. You actually had 4 products scheduled. While you skipped 2 of these, the other two charges went through as scheduled, as there were no skips requested online. If you have received products you don't want to have right now, we can certainly help start the return process for these, so you can be fully refunded, as we don't want you to have products you don't intend to have. I would also love for a chance to connect with you so we can possibly get everything on a more concise schedule so things are more easily managed in the future. We called and left you a message, and hope you'll call us back at 1-800-746-7640 or email us at [email protected] to confirm if you'd like to return your products and if we can help adjust your future schedule. Thanks for being a part of our family at Better Way Health. it's an honor to serve you!

The staff I have dealt with have been…

The staff I have dealt with have been very accommodating and pleasant to address issues.

Reply from Better Way Health2024-05-24

Thanks for the wonderful feedback, Lucy! We always strive to go above and beyond for our customers because we genuinely care for them and their needs. We truly appreciate you, and it is a joy to serve you at Better Way Health!

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