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Food, Beverages & Tobacco

Better Way Health

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200 reviews

4.9200 reviews
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About Better Way Health

Data updated
Website
betterwayhealth.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
67% (4/6)
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About this business

​Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.​For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. ​With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. ​Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!​Core Values​Excellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.​Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.​Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.​Core Focus ​Bettering the world with Beta Glucan.​Company Verse​I want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]​Try Our Products For Yourself​Use the code below for 10% off your first purchase: TRUST10​​Beta Glucan 500​​​​​Beta Glucan 100 Plus​​​​​Beta Glucan 100​​​​​Beta Glucan Replenishment Cream​​​​Our Story​​​​​​What is Beta Glucan?​​​

Written by the business, not verified by us.

Is Better Way Health legit?

Better Way Health (betterwayhealth.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Enjoyed my conversation with Zack

Enjoyed my conversation with Zack. He is a knowledgeable and very kind and helpful member of your staff! Better Way Health has the best customer service!!

Reply from Better Way Health2024-06-05

Great feedback, Monte! We're so grateful Zach is part of our team. He truly loves our customers and serves with joy! Thank you for being a part of the Better Way Health family and allowing us the opportunity to serve you!

I contacted them to inform them that I…

I contacted them to inform them that I had not placed an order and that I couldn’t take the supplements at this time. I asked them to cancel my order and that I would return it when I received it. I immediately got an email from Michelle that she had refunded my credit card and she also sent me a return label to print out and return the order.

Reply from Better Way Health2024-06-05

Shirley, thank you for your wonderful feedback from your most recent interaction with us! It was an honor for Michelle to assist you with your refund and return. She was delighted to do so! We truly appreciate you!

Zach was kind and listened to my issue…

Zach was kind and listened to my issue and was quick to resolve it. Love this company! It’s not too often that you get a company that will pray for you. God bless you

Reply from Better Way Health2024-06-05

Thank you so much for your 5-star review, Melissa! We love to hear that Zach provided you with the excellent service that you deserve. It was his honor to do so! Many blessings to you, and thank you for your friendship with us at Better Way Health!

Such personal caring and follow-u

Such personal caring and follow-u. Very friendly. Great product.

Reply from Better Way Health2024-06-05

Rindy, it's an honor for our ACE team to give you the exceptional service you deserve! Our goal at Better Way Health is to consistently provide our customers with an amazing customer experience as well as quality products you can trust. Thank you so much for choosing Better Way Health!

Very friendly

Very friendly, courteous, and efficient customer service. Quick response to my concern and satisfactory resolution.

Reply from Better Way Health2024-06-05

Audrey, thank you for sharing this wonderful review with us! We love hearing that we responded to and resolved your concern quickly! Thank you so much for allowing us the opportunity to serve you here at Better Way Health!

Product support

Michelle made the situation right without any questions. This was so impressive.

Reply from Better Way Health2024-06-05

This is music to our ears! Thank you so much for this excellent feedback, Heidi! It was an honor for Michelle to serve you and provide you with the amazing customer experience you deserve. Thank you for choosing Better Way Health!

I always seem to wait until I run out…

I always seem to wait until I run out before I order things! Love your quick response!

Reply from Better Way Health2024-06-05

Thank you so much for your 5-star review, Elizabeth! We are always happy to help! We value our customers as family and strive to provide every interaction with outstanding service. We do have our Subscribe & Save option that we could customize for you if you are interested. It really is the best option to save money and never run out of your favorite supplements! We appreciate you, and thank you for choosing Better Way Health!

Better Way Health has always been much…

Better Way Health has always been much more than a 5-Star review. The people here are amazing, kind, helpful and efficient. I'm very pleased. Thank you, Everyone!

Reply from Better Way Health2024-06-04

Thank you so much for your kind words, Karen! We are honored to provide you with the amazing customer experience you deserve because we sincerely care for your needs. We truly appreciate you, and thanks for choosing Better Way Health!

Great, caring service!!

Thoughtful people who understand what your needs are and how they can best meet those needs. Not pushy.

Reply from Better Way Health2024-06-03

Bette, we love hearing this! We are thrilled that you received the amazing service that you deserve. We consistently strive to go above and beyond because we genuinely care for our customers' needs. Thank you for allowing us the opportunity to serve you here at Better Way Health!

Amazing Customer Service…

Thank you once again for amazing customer service in helping me order products that will hopefully be a turn around for my nephew who has AML leukemia! Thank you for your time and support Michelle.

Reply from Better Way Health2024-06-03

Debbie, thank you for taking the time to leave us a 5-star review! We will be praying for your nephew. It was Michelle's pleasure to serve you. As always, it's an honor to provide you with quality, research-backed supplements and the outstanding customer service you deserve. We truly appreciate you and can't thank you enough for choosing Better Way Health!

Above and beyond

Zach always goes above and beyond to help with any orders I place and any questions I may have. The Customer Service at Better Way Health has always been top notch. I’ve never had a single issue, and I’ve been a customer for over 15 years. Being able to call a company and get immediate help from a representative is rare, and the fact that they are so friendly and willing to assist is even more rare. I recommend this company for their products all of the time, and I tell them to call, simply because their Reps are truly helpful.

Reply from Better Way Health2024-06-03

Wow! Dana, thank you for all your years of loyalty, trust, and friendship to us! You are an amazing customer and we're so grateful for you! As always, Zach was happy to help, and it was his honor to serve you! We always strive to go above and beyond for our customers because we genuinely care for them and their needs. We truly appreciate you here at Better Way Health!

Better Way Health is a game-changer in the health

Better Way Health is a game-changer in the health and wellness industry. With a wide range of products that are all-natural and organic, they offer a better way to take care of your body. The benefits of their products are endless, from improved immunity to increased energy levels. Users rave about the effectiveness of their supplements and the amazing customer service they receive. The website is user-friendly and easy to navigate, making shopping a breeze. Overall, Better Way Health is a top-notch company that truly cares about the well-being of their customers. I highly recommend giving them a try.

Reply from Better Way Health2024-06-03

Thank you so much for your 5-star review! We are honored to provide you with quality, research-backed supplements that actually work and the exceptional customer service you deserve. Thank you for choosing Better Way Health!

Better Way Health is providing a great supplement

Better Way Health is providing a great supplement and at the same time provides a caring, personal customer service

Reply from Better Way Health2024-06-03

Thank you for sharing this great feedback with us, Judith! Our goal is to provide you with quality, immune-boosting supplements you can trust as well as exceptional service because we genuinely care for you and your needs. We truly appreciate you for choosing Better Way Health!

I had a minor issue with my order after…

I had a minor issue with my order after placing it, which was totally my fault, and Michelle called me and straightened it out immediately! It was a very pleasant experience, especially in today's world!

Reply from Better Way Health2024-06-03

Thank you for sharing your excellent feedback with us, Laurie! It sounds like you had a great experience with Michelle and she was able to help you efficiently. It was her pleasure to serve you! We appreciate you, and it's a joy to have you as a part of the Better Way Health family!

Great support!!…

Michelle gave me a very comprehensive answer to my questions!

Reply from Better Way Health2024-05-31

Thank you so much for your 5-star review, Sharon! We are so pleased to hear that Michelle answered your questions thoroughly. She is known to go above and beyond for our customers because she truly cares for their needs. Thank you for your loyalty and friendship to Better Way Health for all of these years!

I simply would like to extend my…

I simply would like to extend my gratitude to Michelle and Zack and truly, the entire crew at better way health. The respect, kindness and professional assistance I’ve received from the staff at BWH has been consistently unparalleled ! Thank you and God bless you all at better way health.

Reply from Better Way Health2024-05-29

Wow! Thank you so much for your kind words, Thaira! It's an honor to go above and beyond to give you the exceptional service you deserve because we genuinely care for you and your needs. We can't thank you enough for your loyalty and friendship to us at Better Way Health!

Best at everything they do!

Better Way Health is the only company that I look forward to calling ... first of all they answer the phone which is incredible in this day & age. The credit card they use on file for me had an updated expiration date which needed passed on. Zach, as usual, was so helpful & kind - like speaking with a friend. He made the change, we chatted for a while & it was an uplifting part of my day. This company & all of their employees are exceptional - in a league of their own!

Reply from Better Way Health2024-05-30

Amazing! Diane, we are so thrilled to hear that you had an amazing, uplifting customer experience with Zach and that he graciously assisted you with your expired credit card. Zach is truly a blessing to our company! We are so grateful for your loyalty and friendship! It's always our honor to serve you at Better Way Health!

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