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Electronics & Technology

BigScoots

62 reviews

5.062 reviews
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About BigScoots

Data updated
Website
bigscoots.com
Category
Electronics & Technology
Location
United States · Chicago
Status
Unclaimed
Last 12 months
62 reviews
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Is BigScoots legit?

BigScoots (bigscoots.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

M
Michelle Stewart · 1 review · Verified · Experienced 2026-06-16 ·

BigScoots is by far the best host

BigScoots is by far the best host, they always go above and beyond and respond within minutes every time!

Reply from BigScoots2026-06-17

We really appreciate the kind words! Thank you for trusting us and for the amazing feedback. We’re so glad you’re happy with the support and performance.

T
Tina · 1 review · Verified · Experienced 2026-06-16 ·

Bigscoots support is awesome!!

Reply from BigScoots2026-06-17

Thank you so much! We really appreciate the kind words and are glad you’re happy with our support.

T
Tom Bellamy · 2 reviews · Verified · Experienced 2026-02-01 ·

Really reliable service

Really reliable service, respond to support tickets very fast, great customer service.

Reply from BigScoots2026-06-17

Thank you for the great feedback! We’re really glad you’re happy with our service and support response times.

K
Katherine · 2 reviews · Verified · Experienced 2026-06-16 ·

A trustworthy host

I've been with BigScoots for years because of their amazing customer service and reliable hosting. They're responsive, knowledgeable, and always helpful.

Reply from BigScoots2026-06-17

Thank you so much for your continued support! We truly appreciate your loyalty and are glad you’ve consistently had a great experience with our service and team.

G
Giangi Townsend · 3 reviews · Verified · Experienced 2026-06-05 ·

Thank you for the amazing customer…

Thank you for the amazing customer service you always provide. Fast, knowledgeable, and ready to assist way behond the call

Reply from BigScoots2026-06-17

We really appreciate this feedback! It means a lot to hear that our team has been fast, knowledgeable, and supportive whenever you need us.

c
customer · 2 reviews · Verified · Experienced 2026-06-06 ·

Amazing

They are amazing about handling everything and anything. From A-to-Z. I have been pleased with every encounter and the quick time that tickets are answered. Would never consider anyone else!

Reply from BigScoots2026-06-17

Thank you so much for the amazing feedback! We’re really glad to hear you’ve had such a consistently positive experience with our team and support.

D
Dejan Davcevski · 1 review · Verified · Experienced 2026-06-15 ·

Best customer service on the planet!

Reply from BigScoots2026-06-17

Thank you so much! We really appreciate the kind words and are glad you’ve had such a great experience with our team.

P
Pamela Clapp · 1 review · Verified · Experienced 2026-06-16 ·

Excellent hosting and genuinely helpful support

I’ve been using BigScoots for my WordPress website for quite some time now, and they’ve consistently exceeded my expectations. What stands out most is their customer support. Whenever I’ve had a technical issue, performance question, or needed help troubleshooting something on my site, their team has responded quickly and with clear, actionable advice. As someone who runs a content-driven business, it’s incredibly reassuring to know that help is available when I need it. My website has remained fast, reliable, and stable, and I’ve seen noticeable improvements in performance since moving to BigScoots. Their support team often goes beyond simply answering questions—they actively investigate issues and help find solutions. If you’re looking for managed WordPress hosting with responsive support and real expertise behind it, I would highly recommend BigScoots.

Reply from BigScoots2026-06-17

Thank you so much for the thoughtful review! We’re really glad to hear your site has stayed fast, stable, and reliable, and that our team has been able to provide clear and helpful support when you need it. We truly appreciate the recommendation and your continued trust in us!

A
Amy · 2 reviews · Verified · Experienced 2026-03-01 ·

I've been with Big Scoots for years…

I've been with Big Scoots for years with no problems at all. They're very quick to respond and have helped me fix issues with my website in numerous occasions. 5 stars from me!

Reply from BigScoots2026-06-17

Thank you so much for your continued support! We’re really glad to hear you’ve had a smooth experience and that our team has been able to help whenever needed.

E
Elizabeth · 1 review · Verified · Experienced 2026-06-16 ·

Very quick to alert you to any unusual…

Very quick to alert you to any unusual behaviour with your accounts.

Reply from BigScoots2026-06-17

Thank you! We really appreciate the feedback and are glad you’ve found our alerts helpful and timely.

J
Jill Halpin · 1 review · Verified · Experienced 2026-05-31 ·

Hands down the best customer service…

Hands down the best customer service experience around - always available, expeditious and effective. Thank you

Reply from BigScoots2026-06-17

Thank you so much! We really appreciate the kind words and are glad you’ve had such a great experience with our team and support.

W
William · 6 reviews · Verified · Experienced 2026-06-15 ·

fabulous support team

Dedication from a fabulous support team. They hung in there with a tricky issue and got it resolved.

Reply from BigScoots2026-06-17

Thank you! We really appreciate the feedback and are glad our team was able to stick with it and get the issue resolved for you.

K
Known Universe Administrator · 6 reviews · Verified · Experienced 2026-06-16 ·

Every experience I have with BigScoots is GREAT!

Every experience I have with BigScoots is a positive one. I count on them to be there when I don't understand things. When things go wrong, they are very diligent to help in every way possible. I must admit there have been a few user errors, but they were patient and walked me through the experience.

Reply from BigScoots2026-06-17

Thank you so much for the thoughtful feedback! We’re really glad our team has been able to support you, especially when things get tricky, and we truly appreciate your continued trust in us.

M
Misty Tannery · 1 review · Verified · Experienced 2026-06-05 ·

Always kind customer service!

Every time I have a question or even a small problem...BigScoots is always prompt in their reply and will be as thorough as I need them to be. I never feel like I am being talked down to or that I am an inconvenience. I love their customer service!

Reply from BigScoots2026-06-17

Thank you so much for the kind words! We’re really glad our team can always provide prompt, helpful support and that you feel taken care of every time you reach out.

S
Steve W. · 1 review · Verified · Experienced 2026-06-15 ·

I've gone through 7 hosting companies. Bigscoots is the best by far.

Bigscoots isn't biggest name out there, and that is one of their strengths. You get the most personalized support imaginable. I have gone through many hosting providers, including enterprise solutions, and none of them come close to the stability, performance, and customized support of Bigscoots. I can't imagine hosting with anyone else at this point. They are simply the best I have ever had the privilege to work with.

Reply from BigScoots2026-06-17

Thank you so much for this incredible feedback! We’re really glad to hear you’ve had such a strong experience with our stability, performance, and personalized support. We truly appreciate your trust and loyalty, it means a lot to our team.

A
Audrey Withycombe · 1 review · Verified · Experienced 2026-06-16 ·

I’ve used BigScoots since 2021

I’ve used BigScoots since 2021, and I’ve been incredibly impressed with their knowledgeable team and quality service over the years.

Reply from BigScoots2026-06-17

Thank you so much for your continued support since 2021! We really appreciate your kind words and are glad you’ve had a great experience with our team and service over the years.

a
alison · 1 review · Experienced 2026-06-04 ·

Shocked by how good they are

In the past I've always had rough experiences when migrating servers to a new host, so I was shocked when Big Scoots did all the work and it went 100% smoothly. After switching to them, overnight I went from having a website with stability issues and crashes to having everything functioning perfectly. I really didn't think it was possible to find a host this good, and I am thrilled.

Reply from BigScoots2026-06-12

Thank you so much for the kind words and for trusting BigScoots with your migration! We are thrilled to hear the process went smoothly and that your site is now running stable and performing well. We are happy to have you with us and are always here if you need anything!

N
Nick C. · 1 review · Verified · Experienced 2026-06-04 ·

BigScoots is a trusted partner for Platinum

We have been using big scoots for almost a decade and we consider them a partner. They have gone above and beyond with their service and have gotten us out of pinches very often. They have a very fast reply with support and we could not be happier. We would highly recommend them and we do often. Thanks!

Reply from BigScoots2026-06-08

Thank you so much for your kind words and for trusting BigScoots for nearly a decade! We truly appreciate your continued support and are honored to be considered a trusted partner. It means a lot to hear our team has been there when you needed us most. Thanks again for the recommendation, we’re grateful to have you with us!

R
Richard · 1 review · Verified · Experienced 2026-06-01 ·

Support Is Incredible

I've worked with a lot of hosts in the past two decades or so and BigScoots has been my best experience. I've personally hosted sites there, and worked on probably a 100 other client sites hosted there, and the performance the customer service has always been excellent. The level of communication and effort their support staff puts into tickets is way beyond anything I've experienced at other hosts.

Reply from BigScoots2026-06-02

Thank you for your thoughtful review and for trusting BigScoots with both your own sites and your clients' sites over the years! It means a lot to hear that our performance, support, and communication have stood out among your hosting experiences. We truly appreciate your continued trust and look forward to supporting you for many years to come.

C
Carmen Nepomuceno · 1 review · Verified · Experienced 2026-05-27 ·

I love the team at BigScoots

I love the team at BigScoots. They are extremely efficient, answer immediately, and always provide the best support possible. Highly recommend them!

Reply from BigScoots2026-06-02

Thank you for the kind words and recommendation! We're so glad you've had a great experience with our team. We truly appreciate your support!