BigScoots (bigscoots.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
BigScoots is always very timely in solving my problems. Every time I've sent a help ticket to them, they've responded within an hour, and usually have it fixed within the same day.
Thank you for the great review! We're happy to hear you've consistently received timely support and fast resolutions from our team. We appreciate your support!
Customers service is always speedy, efficient and friendly.
Thank you so much for the kind review! We’re glad to hear you’ve had fast, efficient, and friendly support from our team. We really appreciate your feedback!
Fantastic customer service! Always quick and accurate.
Thank you so much for the kind review! We’re so glad to hear you’ve had a great experience with our team. We truly appreciate your support!
When I first got my website, I had a lot of things I didn't know. The people at BigScoots were so helpful. They never treated me like I was stupid, or that I should already know things. They figured out my issues within a few hours and always got back to me to see if I was OK. Love those guys.
Thank you so much for the thoughtful review! We’re really glad our team could help make things easier and provide support along the way. No question is ever a bad question, and we truly appreciate your kind words and support!
BigScoots is always very helpful to me with my website. I love that I can email a real person who is knowledgeable and understanding. It gives me peace of mind in a world where there can be very little of that sometimes. Thank you, BigScoots friends!
This means so much to our team. Thank you for the incredibly kind words! We’re so glad we’ve been able to provide both helpful support and peace of mind. We truly appreciate your support and are always here for you!
Big Scoots has been amazing to work with. We've done our research and what keeps us working with Big Scoots is the FAST and HIGH QUALITY customer service. Highly recommend!
Thank you so much for the recommendation and thoughtful review! We’re thrilled to hear our fast and high-quality support has stood out to you. We truly appreciate you choosing to work with us!
Bigscoots is the absolute best in service, usually with less than 10 minutes for a reply along with amazing uptime. I've been using BigScoots since 2019 and never looked back. As a web developer, this is critical for my business -- couldn't do it without them.
Thank you for the amazing review and for being with us since 2019! It means a lot to hear our support and reliability have helped your business over the years. We truly appreciate your trust in us!
Great customer service, but I rarely have to contact them because problems are so rare.
We love hearing that and thank you for the kind words! We’re glad things have been running smoothly for you. We’re always here anytime you do need us.
Great customer service, they respond quickly to any questions and act fast to resolve any issue. Very good host service, highly recommended.
Thank you so much for the kind words and recommendation! We’re happy to hear you’ve had a great experience with our support team and service. We truly appreciate your support!
We really appreciate the support! Thanks for taking the time to leave us a review. We’re glad to hear you’ve had a great experience with us.
BigScoots has always helped me solve my website problems whenever I reach out. They are always available and have incredible customer service. I've always had a positive experience!
Thank you for the thoughtful review! We’re so glad our team has been able to help whenever needed and that your experiences with us have been positive. We truly appreciate your continued support!
BigScoots has always been there with their support when I needed it. Even in an emergency when I messed up a web layout. They quickly and efficiently restored a back-up. And BigScoots answers my questions effortlessly and helps me with useful 'how to' files. I recommend BigScoots.
Thank you so much for the recommendation and for sharing your experience! We’re glad our team could be there to help when you needed it most. We truly appreciate your support and kind words about our service!
BigScoots is overall an excellent company. Their tech support is superb, and they are always there when you need help or have questions. Their pricing model is fair, and overall, I highly recommend them.
Thank you so much for the kind review and recommendation! We’re so happy to hear you’ve had a great experience with our support team and services. We truly appreciate your support!
Love the level of service of Big Scoots. Every single time I've reached out, my issues have been resolved quickly and everyone is so friendly. You can't really ask for more!
Thank you so much for the kind words! We’re so glad to hear our team has been able to provide quick, friendly support whenever you’ve needed us. We truly appreciate you being part of the BigScoots family!
Love everything about these guys. I've been with them for over a decade now. I only trust this hosting company.
Thank you so much for your continued support over the years! We truly appreciate your trust and are grateful to have you with us.
I feel at peace that my website is in good hands. I have been with Bigscoots for years now and I’ve only had good experiences with the customer support.
We really appreciate you sharing this. Thank you! It’s wonderful to hear you’ve had consistently positive experiences with our support team over the years.
The team is always quick to respond, and they often help me identify issues even when they’re not hosting-related.
Thank you so much for your thoughtful review! We’re glad our team has been able to provide prompt support and assist beyond just hosting-related matters. We truly value your trust.
We appreciate your support! Glad you’ve had a great experience!
I’ve never had any issues with BigScoots, and all my websites are hosted with them. What I truly appreciate is how responsive they are whenever something comes up. Every time I’ve reached out, I’ve received genuinely helpful and reliable customer service.
Thank you so much for your kind words and for trusting us with your websites! We’re glad our team has been helpful whenever you’ve needed us.
BigScoots is 100% reliable. I've been hosting with them for four years now and have zero complaints. The support team is quick to respond and always there to help with my requests.
We really appreciate your support over the past four years! Happy to hear our team has been consistently helpful.
62 reviews matching