BikeTiresDirect.com (biketiresdirect.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
Bike Tires Direct is awesome, they are very responsive, and helped a lot when I recently ordered the wrong item by mistake. it's like there are real people working over there! I have no reservations about ordering from them, in fact, I'll order from them instead of amazon, even if I have to wait a little longer for shipping.
The price was right, the service was efficient and flawless, and the merchandise arrived promptly and as promised.
I always have a good experience with Bike Tires Direct. They offer good prices and stress free purchases. That's why I continue to use them.
Quick response, quick shipping!
Good price and free shipping, but when I had a defect in the bike rack and reported it to customer service, they referred me to the manufacturer rather than helping me themselves.
Always excellent service and quick delivery
This was the first time I used BikeTiresDirect. The ordering process was simple and start forward. The delivery was on time and I could track it. The only issue was I did not receive my first time customer discount.
Easy shopping on their site and the prices are great and shipping was fast.
Great products and even better pricing coupled with quick shipping is an unbeatable combination.
Dealing with BikeTired Direct is always easy and they support what they sell as well as provide the selection n pricing. The Garmin RTL515 Radar Rear Tail light arrived on time and in perfect condition. The price matched any other sale going on and I support a Bike Based Business. The RTL515 works perfectly and alerts me to vehicles coming up on me so there are no surprises! I found I could quit mirror watching and enjoy my ride more and still be aware of traffic. Wished I gotten this sooner. It mated up to my Garmin 530 and the display is so intuitive. Always trust BikeTires Direct to have the bicycle item I need and at a price as good and better (Gold Member) and again support my bike business. 100% satisfied!
I'm writing to share that I recently purchased a Feedback service stand. It arrived via FedEx exactly as described in the ordering process, and even showed up early in the day. I was already using it by noon! Thank you for the excellent service. Best regards, Bike Wizard
Competitive pricing with reasonable shipping. Plus, awesome customer support.
Eric answered all my questions about road tires and was most helpful. Great customer service all around.
Seamless process, and fast shipping
Conti GP 5000's at Daily Special pricing! What more could a guy ask for. BTD is my go-to!
Quick shipping and excellent price
This is the only place I buy bicycle tires from. Great prices and you get rewards points to use on the next order.
Customer service is excellent post order. I wish the return fee wasn’t so high though.
Great product selection and fair prices, with fast shipping, can’t ask for anything more
202 reviews matching