BikeTiresDirect.com (biketiresdirect.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
Received the wrong tire size after waiting a week for delivery. Called customer service for help, but they were slow to respond. Not great for urgent repairs.
Sorry to hear! Did you happen to have an order # anywhere by chance? I pulled up your account and could not find any orders.
Great experience as a first time customer of BTD. The Lake shoes are the best of many, many cycling shoes I have owned and the price was the best I found on the internet. Shipping and notifications were right on track. Overall - a perfect experience.
Website easy to navigtate, payment protocol is simple
Great product and fast delivery. Was surprised that it was delivered by Amazon.
My favorite place all the way . Amazing prices , fast shipping . 100% recommended.
Another flawless experience with BikeTiresDirect!
Large selection, great prices, free shipping
I ordered my tire as it was on sale and the communication between BTD and me was as expected. Emails for shipping and tracking were received and accurate. Thanks
I’ve been a long time customer. I have made many cycling related purchases and have always experienced great customer service and also great prices. So much of my fear has come from BiketiresDirect.
I have purchased items from Bike Tires Direct for several years now and they have always surpassed my expectations. The items are shipped on time, the customer service is excellent, and the prices are competitive. I recently purchased a Vittoria Corsa Pro Control TLR Road tire which is terrific. They do a great job!!!
Great products and quick and efficient delivery
BikeTiresDirect always has great prices and fast shipping. They've been my go-to for bike parts and clothes and nutrition in addition to tires for years!
Well i ordered some silver tifosi glasses with fototec lenses and was sent purple non fototec lenses. I was offered to keep or return the glasses. I was still charged the price of the fototec glasses even though the company new they didnt have the fototec glasses in stock. No offer on another purchase seems careless about shipping an incorrect item with hopesof just having the item be accepted.
Hey Kyle, we set you up with a return label for a full refund on those already. Let me know if you did not receive the label.
Fast shipping, the item I needed
order was filled promptly and credit was applied automatically. happy with the products.
202 reviews matching