Billo (billo.app) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
D
Donna Marshall · 4 reviews · Experienced 2025-11-19 ·
★★★★★
Thrilled with My Experience with Billo!
Billo Team,
I hope this message finds you well. I just wanted to take a moment to express how impressed I am with your platform. Billo has been incredibly easy to use and has truly streamlined my content creation process.
I’ve now created four videos with your service, and each experience has been seamless and highly professional. Your platform is now my go-to for all content creation needs. The professional content creators you provide are top-notch, making the whole process enjoyable and efficient.
Thank you for providing such a valuable service. I look forward to continuing to work with Billo for future projects
Reply from Billo2025-11-21
Thank you for your wonderful feedback! We’re thrilled to hear that Billo has made your content creation process easier and that your experiences have been seamless. We appreciate your trust and look forward to supporting you in many more projects ahead!
I have been using Billo for about 9 months and I have been enjoying creating UGC content for a variety of Brands. I love the communication that I can have with the Brands to help deliver high quality content to them and the support from the Billo Team has timely and nothing but encouraging and positive. I highly recommend using Billo.
Reply from Billo2025-11-21
Thank you for sharing your experience! We’re so glad to hear you’ve enjoyed creating content with Billo over the past months. It’s great that the brand communication and our support team have helped you deliver quality work. We appreciate your recommendation and look forward to supporting you in future campaigns!
A
AJA · 2 reviews · Experienced 2025-11-17 ·
★★★★★
Billo’s support team is Great
Billo’s support team is fast, transparent, and understanding. I’ve been receiving steady UGC gigs and the whole experience has been great. They quickly resolved my technical issues, making everything stress-free. Highly recommend for creators and for brands who need user-generated content!
Reply from Billo2025-11-19
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that our support team has been able to assist you quickly and transparently, and that you’ve been enjoying steady UGC opportunities.
It’s wonderful to know the platform has made your experience stress-free, and we truly appreciate your recommendation for both creators and brands. We’re excited to see all the amazing content you’ll continue to create! 🌟
A
Ashlena Johnson · 1 review · Experienced 2025-11-17 ·
★★★★★
I have found the Billo app very easy to…
I have found the Billo app very easy to use and the customer service super helpful!
Reply from Billo2025-11-19
Thank you for sharing your feedback! 💜 We’re so glad to hear that you find Billo easy to use and that our customer service has been helpful.
We’re excited to continue supporting you and can’t wait to see the amazing content you’ll create! 🌟
K
Kimberly · 5 reviews · Experienced 2025-11-13 ·
★★★★★
I’m a creator on Billo and I love the…
I’m a creator on Billo and I love the platform. Customer service is very responsive and helpful. There are plenty of jobs to apply for daily. I’m now a premium creator and the pay when you’re premium is good pay ($70-$90+ per video) and I often get repeat clients that request to work with me. Billo has REALLY helped me financially. I highly recommend it.
Reply from Billo2025-11-19
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that Billo has been such a positive platform for you, helping you grow as a creator and supporting you financially. It’s wonderful to know that our support team has been helpful and that you’re enjoying the opportunities and premium pay.
We’re grateful to have you in the Billo community and can’t wait to see all the amazing content you’ll continue creating! 🌟
h
hannahware · 5 reviews · Experienced 2025-11-14 ·
★★★★★
Billo is elite!
Billo has been a great platform for me for over 3 years now. The Billo staff are always friendly and fair, helping the best way they can! Thank you Billo! :)
Reply from Billo2025-11-19
Thank you so much for your kind words! 💜 We’re thrilled to hear that Billo has been a positive platform for you over the past three years and that our team has been helpful, friendly, and supportive.
We truly appreciate having you as part of the Billo community and look forward to supporting you in all your future projects! 🌟
J
Justin Brian · 1 review · Experienced 2025-11-11 ·
★★★★★
Billo is so easy to use
Billo is so easy to use. They explain everything step by step and staff were responsive and so kind! The amount of collabs available is insane !
Reply from Billo2025-11-19
Thank you so much for your kind words! 💜 We’re thrilled to hear that you find Billo easy to use and that our team has been helpful and responsive. It’s great to know you’re enjoying the variety of collaborations available on the platform.
We’re excited to see all the amazing content you’ll create with us! 🌟
A
Amanda P · 1 review · Experienced 2025-11-10 ·
★★★★★
Incredible app for creators!
I have been active as a creator on this platform for two months now I just finished wrapping up my 16th video. I couldn’t be more pleased with not only the incredible brands i’ve had the opportunity to work with, but also the customer service is above and beyond! I needed help three different times and they are so prompt to respond and assist me with whatever it is I need. I highly recommend this app especially for new creators. Who are looking to build their portfolios. My only regret is that I didn’t know about this app sooner!
Reply from Billo2025-11-19
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that you’ve had such a positive journey on Billo over the past two months and that our support team has been able to assist you promptly whenever needed.
It’s wonderful to know that you’ve had the opportunity to work with incredible brands and build your portfolio. Your recommendation means a lot to us, and we’re so glad you found value in the platform. We’re excited to see all the amazing content you’ll create next! 🌟
I completed my first job with billo and I had questions. The Billo support staff was amazing sneering my questions and helping me navigate through the process.
Reply from Billo2025-11-19
Thank you for sharing your experience! 💜 We’re thrilled to hear that our support team was able to guide you through your first job and answer all your questions. Helping creators navigate the platform smoothly is exactly what we aim for, and we’re so glad it made your first experience a positive one.
We’re excited to see more of your work on Billo! 🌟
I am a creator and had to reach out for customer support and was very pleased! The associate was kind and thorough and got everything squared away with ease! This platform protects creators and brands well.
Reply from Billo2025-11-19
Thank you so much for your wonderful feedback! 💜 We’re thrilled to hear that our support team was able to assist you thoroughly and efficiently. Protecting both creators and brands is at the heart of what we do, and it’s great to know you feel supported on the platform.
We’re grateful to have you in the Billo community and look forward to seeing more of your amazing work! 🌟
Thank you for the amazing service. Quick and efficient answers.
Reply from Billo2025-11-19
Thank you so much for your kind words! 💜 We’re thrilled to hear that you found our service quick and efficient. Your feedback means a lot to us, and we’re always here to support you whenever you need. 🌟
I
Igor Barbashin · 6 reviews · Experienced 2025-08-31 ·
★★★★★
No VAT invoice sent for the order we…
No VAT invoice sent for the order we placed. Impossible to download from the portal.
Reply from Billo2025-11-19
We’re sorry for the inconvenience regarding the VAT invoice.
Please reach out to our support team with your order details, and we’ll make sure a proper invoice is generated and sent to you promptly.
We appreciate your patience and understanding as we resolve this! 💜
m
mu'tasem aga · 2 reviews · Experienced 2025-08-09 ·
★★★★★
Great experience with Billo
Great experience with Billo! I received 6 videos from 6 creators, and the quality was high and the delivery was on time. Reliable service, highly recommended.
Reply from Billo2025-11-19
Thank you so much for your wonderful feedback! 💜 We’re thrilled to hear that you received high-quality videos on time and had a reliable experience with Billo. Your recommendation means a lot to us!
We’re excited to continue supporting you and your future campaigns. 🌟
P
PooiYee HG · 1 review · Experienced 2025-08-26 ·
★★★★★
Great support and follow up
The customer support in Billo is great. They are efficient, professional and helpful in following up with creators to help us solve problems. Thank you very much. Keep up the good work.
Reply from Billo2025-11-19
Thank you so much for your kind words! 💜 We’re thrilled to hear that our customer support team has been efficient, professional, and helpful in assisting you with creators. Your feedback means a lot to us and motivates us to continue providing the best support possible.
We appreciate you being part of the Billo community and look forward to supporting you in your future projects! 🌟
S
Staci Potter · 2 reviews · Experienced 2025-08-22 ·
★★★★★
Super helpful.
Reply from Billo2025-11-19
Thank you for your kind words! 💜 We’re glad to hear that our team was able to help. Your feedback means a lot to us, and we’re always here to support you whenever you need. 🌟
Thank you for your feedback! 💜 We’re glad to hear that you find Billo easy to use for content creation. Our goal is to make creating and sharing content as simple and seamless as possible.
We’re excited to see more of your amazing work on the platform! 🌟
Billo has been nothing but professional,Understanding and accepting of all talent levels.
Reply from Billo2025-11-19
Thank you so much for your kind words! 💜 We’re thrilled to hear that your experience with Billo has been professional and supportive. Our goal is always to create a platform that welcomes creators of all skill levels and helps them grow while delivering value to brands.
We’re so glad to have you as part of our community and look forward to seeing your future work! 🌟
The content and creators are not professional. That's also my opinion about the billo team.
Reply from Billo2025-11-19
We’re sorry to hear that your experience with Billo and our creators did not meet your expectations. 🙏
At Billo, we strive to maintain a high standard of professionalism from both our creators and our support team. Feedback like yours is very important to us, as it helps identify areas where we can improve and provide better service.
We encourage you to reach out to our support team directly if you encounter any issues in the future so we can address them promptly and ensure a smoother experience. 💜
C
Consumer · 2 reviews · Experienced 2025-08-12 ·
★★★★★
Service with a Smile!
Lailah was the team member who helped me. What I loved most about her is that she told me exactly what was going to happen in order to solve the issue I had, and even more importantly, she kept me informed every step of the way. It's a great feeling not to have to worry about whether or not you and your problem have been forgotten (which happens all too often with so many companies). Way to represent Billo with expert service! Thank you again Lailah! Jill W.
Reply from Billo2025-11-19
We’re thrilled to hear that Lailah was able to guide you through the process and keep you informed every step of the way. Providing clear communication and reliable support is exactly what we aim for, and we’re so glad it made your experience stress-free.
We’ll be sure to pass along your kind words to Lailah—she’ll be thrilled to hear your feedback! Thank you again for taking the time to share, and we look forward to continuing to support you on Billo. 🌟
J
John · 1 review · Experienced 2025-08-10 ·
★★★★★
Unprofessional “verified” creators
Unprofessional “verified” creators. If you have a 5 dollar product and need a quick UGC video, this is the place for you.
Anything remotely valuable/luxury? DO. NOT. USE. We paid nearly $1000 dollars for two 60-second videos with their most reputable, 5-star creators. Not only did they flunk the videos badly, they couldn’t even reply professionally or apologize for 3 week delays, lack of communication, lack of effort. Nothing short of a scam. You’re better off actually negotiating with influencers that have an actual following than these unprofessional scammers.
Reply from Billo2025-11-19
We’re very sorry to hear about your experience and truly apologize for the frustration and delays you encountered. 🙏
At Billo, we strive to provide high-quality content and professional communication from our verified creators. While most creators deliver excellent work, we understand that sometimes expectations aren’t met. We take concerns like yours seriously and have shared your feedback with our team to review both creator performance and communication standards.
Our goal is always to ensure campaigns are delivered on time and meet quality expectations. We encourage clients to reach out to our support team immediately if issues arise so we can step in and resolve them as quickly as possible.
We genuinely appreciate your candid feedback, as it helps us improve the platform and the creator experience for both brands and creators. 💜
