Birch Lending (birchlending.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi, Zachary, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (833) 742-4724. Thank you for being a Birch Lending customer!
I inquired about the loan and in minutes the Money was in my bank. I never knew anything about the payments or duration nothing. So I go online after many attempts and there’s nothing there in my account other than I received the money . I paid the loan off almost immediately because within 2 weeks the amount had grown ridiculously. I ended up paying 800 over the borrowed amount in 3 weeks. The payments would have ended up paying like 15 times the amount I borrowed it was like a car payment on due every 2 weeks would have broke me and the amount was not that much half of my apartment rent
HI, thank you for reaching out, We are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (833) 742-4724 at your earliest convenience so we may resolve this issue. Thank you.
Thank you for sharing your experience with us, Larry! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (833) 742-4724.
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Fast and friendly service and got the loan I needed
Hi, Derek! Thanks for the review. We're glad to hear our staff was quick and friendly. We will continue to work hard to earn your business.
The person helped me in so many ways I truly was in desperately need of getting my balance lowered a month because things right now are financially not good and I had no problem getting that lowered. So now I can afford more things that I need and while paying off my loan\nThey were quick.\nAnd didn't give me no hassle , very much appreciated
Hi Wendy! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Birch Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
You been very helpful!!! Explaining the details and communication is the key.
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.
501% APR. Are these people nuts? Might as well go down the loan shark down the street. Stay away from these criminals.
Hi Raul, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (833) 742-4724 so that we can further assist you. Thank you.
Hi, Wendy, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (833) 742-4724. Thank you for being a Birch Lending customer!
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Fast easy supportive reliable very helpful caring, friendly, compassionate services helping lady in financial crisis situation thank you very much, well appreciated.
You're most welcome and thank you for the review, Ninna! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at [email protected] or at (833) 742-4724.
Needed it (the money in real time) for an emergency and you came threw! I would recommend them to anyone who needed help quickly!
Hello Cammie, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
I love this loan company. They make it easy to receive the money and easy to pay back with no issues.
Hi, Christina, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (833) 742-4724. Thank you for being a Birch Lending customer!
EXCELLENT CUSTOMER SERVICE I RECOMMEND BIRCH LENDING! THANK YOU FOR AN AMAZING SERVICE. RAMONA SANTILLANO.
Hello Ramona, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
They helped when I needed it. You guys are great.
You're most welcome and thank you for the five-star review, Ronald! We're glad you chose us as your lending partner.
Easy to navigate and not a lot of hoops to go through
Hi Jane, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Birch Lending!
It was an easy process with questions asked being answered
Thank you for your review Jordan! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (833) 742-4724.
Thank you for taking the time to leave this positive review. We appreciate your business.
The experience is very nice and very professional and they don't make you feel like a loser
We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.
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