Bitcoin Merch

Really enjoy this product!!!

Received package in a timely manner and I really enjoyed the preloaded settings and upgrade parts to the miner I purchased!!!

I purchased two of the bitaxe miners…

May 4, 2026. I’m updating my review and I would like to say that Albert has gone above and beyond in their customer service. I’m impressed with that and I’ll be looking for Albert and Bitcoin Merch for future purchases!

Great Customer Support!!

Great Customer Support!!! My NerdQaxe 5TH ++ Hyrdro was running on lower hashrates. The Bitcoin Merch Team replaced it right away. Awesome Service!!

Great selection of products

Great selection of products, helpful staff, overall quality shopping experience.

Bee Eye

BM is the greatest. It's like having RadioShack back!!! LMfAO. But really. They've thought of the customer times before and keep delivering. I can't wait to see more for, and from, Bitcoin Merch in the future.

Great service

I had a little hiccup with the product but a couple emails and a call to the team I was up and running.

I’ve now bought from them twice

I’ve now bought from them twice, and I’ll probably do it again. Bitcoin Merch give me a fine start, hobby mining. thank you! My NerdQaxe++ is pool-mining some sats. And my Nerdminers are trying their luck. Problem‑free delivery from Germany to Denmark. One item was out of stock, but it was quickly resolved by excellent customer service (Fabian). Easy to set up even for a beginner like me.

jeremy bivenUnited States · 3 reviews · Verified · Experienced 2026-02-13 · Posted 2026-04-14

I absolutely love bitcoin merch…

I absolutely love bitcoin merch products. They are my number one trust in sight to buy from in America, and I live in Hawaii and every order arrives in them 2 to 3 days. Unlike other companies which order from China which cost 2 or even 3 times as muchand take 2 to 3 months to be delivered lol 😂 I honestly love bitcoin roach and their support staff 🤭❤️❤️

Will WallaceNew Zealand · 2 reviews · Experienced 2026-04-08 · Posted 2026-04-10

The order didn't get fulfilled

The order didn't get fulfilled - but I got a refund within 48 hours. Bitcoin Merch answered my questions almost immediately. Even though this transaction didn't go forward, I would happily buy from them again.

Anthony ShaneUnited States · 1 review · Experienced 2026-03-25 · Posted 2026-04-09

Bitaxe Gamma

Got a Bitaxe Gamma. Took a little to get my network to allow to solo mine. Once turned off the AI blocker on my router it worked out great. The Customer service had great advice to help.

Great Customer Support

I just received my Gold Digger miner. I was having issues with getting it connected. Support at Bitcoin Merch were quick to help me get it connected. Its working just fine now and really satisfied at how quickly support was in getting back to me.

Great Products and Customer Service

I've ordered a few machines from Bitcoin Merch, and I've been satisfied every time!

I love dealing with Bitcoin Merch.They…

I love dealing with Bitcoin Merch.They have the highest quality products and they’re made right here in America. Combined with a friendly support team that makes your experience worth your money. I’m very proud of my fleet of home miners I have deployed in my home. Thank you Bitcoin Merch!!!!😉

I had an issue with a broken miner

I had an issue with a defective miner. (Not their fault probably damaged in shipping) They were very responsive and sent a free return label and a free replacement. It may cost a little more to purchase through them but having a person available to troubleshoot issues is well worth it. -Jonathan

Quick service and good products.

Lance LindUnited States · 1 review · Experienced 2026-03-24 · Posted 2026-04-02

I had a miner go down and the folks at…

I had a miner go down and the folks at Bitcoin Merch were super helpful and got it replaced. The warranty as a Whale pass member is the best. The new miner is up and running!

When I had an issue everything was…

When I had an issue everything was sorted within 24 hours which is better than any other side I've visited

Brian GarlandUnited States · 1 review · Experienced 2026-03-27 · Posted 2026-03-28

My son and I bought a 5 hundred dollar…

My son and I bought a 5 hundred dollar unit and a 700 dollar unit both have broke bitcoin merch wont repair them DO N9T BUY AMYTHING FORM THESE SCAMMERS.

There a lot of whiners with the 1 star…

There a lot of whiners with the 1 star review this site isn't a scam I've been getting miners since before Christmas I have not had 1 issue so to the one star commenters go get a job stop leeching of mommies titty and get better internet provider so you can stop whining Facebook me spoil brats moms Devon Spletter ➡️➡️➡️➡️➡️➡️⬆️

DocjarrenUnited States · 1 review · Experienced 2026-03-26 · Posted 2026-03-26

Best customer service bar none

I had received a package and there was an error in the contents but Albert made it right! Anytime I’m confused with a product or I need one replaced thanks to my whale pass I get help as soon as possible! I only get my miners from bitcoin merch and so should you. Every turn that I find myself getting into the bitcoin merch team handles it with the utmost professionalism and as a military veteran I can’t tell you how much that’s appreciated.