Great service
The food was supposed to be delivered between 720 and 730, it arrived at 710. Great job
About Bite Squad
Data updated- Website
- bitesquad.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/64)
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About this business
Bite Squad is the (legitimate) lovechild of 2 friends with a passion for entrepreneurship and...food! omnomnomnom.... Ahem, a while back, we saw a need in our hometown community of Minneapolis for an easy, fast and affordable way to order all the wonderful cuisine around here without shuffling through a mess of menus, making endless phone calls, or trying to navigate a great restaurant's not-so-great website. So, with years of restaurant experience under our woefully well-fitting belts, we decided to do something about it and create Bite Squad.Bite Squad is the last place you'll ever have to go online to order yummy cuisine for delivery or take-out. We've partnered with local restaurants, hand-picked our food lovin' customer support squad, and wrangled up a fleet of environmentally friendly vehicles to get fresh food from the restaurant straight to your door, quickly and hassle free!
Written by the business, not verified by us.Is Bite Squad legit?
Bite Squad (bitesquad.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Driver was great!!!! Order was missing items!!! Overall…. It kinda sucked!!!
Food was missing!!!! Driver was great
The food was good but the driver just…
The food was good but the driver just dropped my food at a side door when I have it listed to hand to me because they have delivered to my neighbors house instead of myself
I ordered from what I thought was mr…
I ordered from what I thought was mr chens nlr, but food came from lr Mr chens, I like nlr better. I tried to cancel but couldn't. Within minutes of my order. Ask help but help could not do anything.
Ordered delivery but come to find they…
Ordered delivery but come to find they don't deliver here not only that. The restaurant never got an order. I went ordered and paid again. Asked for refund and only got partial refund claiming the fees go to pay drivers and their staff etc. Even though I received no service from them. So basically a scam!!!
complete lies
they do not even offer delivery in my city, but charged my card and gave me a delivery time...only knew they do not offer this after calling restaurant an hour and a half later...
Great Service !
Another positive experience with Bite Squad ! Right on time ! I have used them many times and have not been let down yet !
The service is mostly good
The service is mostly good, however the added fees continue to escalate, will be looking at alternatives. Hate you seen the new Dominos commercials supporting alternative delivery service’s? Pretty real !
Fraudulent & unscrupulous
Not only could I not cancel the order because the location was out of items, they charged me full price eventhough the driver NEVER delivered anything to me. I filed a report with the BBB, FTC & my bank since they refused to refund my money which is theft.
AMAZING
The driver was AMAZING so friendly and very very nice! The food also came sooner then the delivery time!
The food was almost 2 hours late
The food was almost 2 hours late. The food was good and I got the full credit on my account. The driver was good. I put two stars, because I had to inquire 3 times about where the order was. This is something you or your app should be relaying to the customer.
The delivery was great we were missing…
The delivery was great we were missing an item from our order.
Nine times out of ten its a bite squad…
Nine times out of ten its a bite squad issue not the restaurants issue .. Bitesquad will send or call the order in wrong.. and or show up late or not at all those really late pick ups .. which will now be cold.. Its bite squad that causes this... so QUIT blaming the resturants for cold, or late food deliveries..REMEMBER THEY ARE NOT GETTING TIPPED ONLY YOUR DRIVER GETS TIPPED!! So dont blame.... give a call to the restaurant first before calling bitesquad. They have screwed my orders up several times.. Viera Icecream hut will not accept my order due to bitesquad driver NEVER picking up.. twice. After spendig over 400 bucks on icecream in 3 months you would think theyd like my business... NOPE I called and the young lady working was so rude to me, yelling I didnt pick up my order. blah blah blah.. so ill never order for pick up or delivery from there again!! The Rockledge IceCream is even better!!
I placed this order for my mom
I placed this order for my mom. She was very happy when she received her order. It was on time and she said it was delicious.
Just paid $79 to bite squad for a $51 pizza. Seriously? Deleted my account First/Last order
Just paid $79 to bite squad for a $51 pizza. Seriously? Deleted my brand new bite squad account First/Last order most definitely. Saw the $4.99 fee, but scroll down. There's another $20 in fees that ranged from "other fees" to "tip/extortion" of $9.00 and we're done. Just created the account and just deleted the account. Thanks, but if I wanted to pay another 50% on top of original order, I'd just give away half my paycheck on my own. Tip for consumers: Don't use Bite Squad for delivery. Just go down and pickup your $51 pizza. Why pay a grand total of $78.89 ??? That's into theft and/or extortion.
Bite Squad is very consistent - consistently bad
Bite Squad is very consistent - they are terrible. Expect a two-hour process to get your delivery and the ETA will change multiple times. You cannot call them and if you chat with them, they might offer a partial credit - to your "Bite Squad account" to force you to order again. They were late, delivered incorrect food that was dripping all over everything and the best they could offer was a partial refund for food that was thrown away (photos sent to them).
My review in no way reflects the driver…
My review in no way reflects the driver or delivery experience, she was very sweet & did the best she could. There is obviously an issue with the app & customer service is lacking
Ruby SummersUnited States · 1 review ·
The Delivery Driver was very courteous
The Delivery Driver was very courteous. He introduced himself when I went to the door. He was a perfectly well mannered young man. With a very nice personality and a nice smile. He was a little earlier than what I was told. But that was perfectly fine. He was dressed very good for the job. You all need more nice, respectable, young men like him. He was very careful with the delivery because the food was not all pouring out of the bag. Plus all the food was in its exact compartment. GOOD JOB.!!!
Food was on point and great
Food was on point and great , delivery was fast but when we got our food , it was all spilt allover it was a big mess.
Timely and friendly delivery!
The gentleman who delivered the food was super sweet and attentive. Came on time, and he knew how to get it directly to us in the apartment building. I’m definitely going to use this service again!
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