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Events & Entertainment

bitplay.ag

101 reviews

3.8101 reviews
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About bitplay.ag

Data updated
Website
bitplay.ag
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
28% (7/25)
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Is bitplay.ag legit?

bitplay.ag (bitplay.ag) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 28% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

T
Triste · 9 reviews · Experienced 2025-05-16 ·

Bitplay is a lil better than win777 but…

Bitplay is a lil better than win777 but they still take long to process a withdrawl they need to be more quicker if it's possible

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Marcy Garcia · 2 reviews · Experienced 2025-05-10 ·

I absolutely love this site I…

I absolutely love this site I definitely recommend it to anyone who is looking for a good lace to play.

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Brigitte S Gonzalez · 4 reviews · Experienced 2025-05-09 ·

Does not payout when you win on daily bonus.

The games are fun to play but when I won with my $1 daily bonus on Vegas X platform my withdrawal request was declined. This is the only site that doesn’t pay out when you play and win with your daily bonus, even after you play way over your play thru amount…so what’s the use of even giving you a daily bonus? Also, they told me that I have to deposit to platform I won on but in order to make a deposit my account balance has to be at 0…so there’s no point on even playing with the daily bonus they offer. I’ll stick to Bitbetwin and Vegas Gems instead.

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Ryan · 1 review · Experienced 2025-04-30 ·

BIT PLAY!! BEWARE! WONT PAY!!

I’ve been using BitPlay.ag and it has been a horrible experience. I’ve submitted all required documents for verification multiple times – clear photos of my ID, proof of address, and everything they asked for – but they still won’t verify me. It doesn’t matter how I submit the documents, they just keep giving me excuses or ignoring the issue. I have winnings stuck in my account and they refuse to let me withdraw until I’m verified. It feels like they’re stalling on purpose just to avoid paying out what they owe. I’ve reached out to support repeatedly and get vague, unhelpful responses or no resolution at all. I’ve spent time and money on this platform, only to be completely mistreated and scammed. If you're thinking about using BitPlay.ag – don’t. They will take your money and block you from withdrawing anything when you win.

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Rachel · 3 reviews · Experienced 2025-05-01 ·

Sign up can be a little confusing, but seems legit

So far this site has been pretty legit was a little skeptical at first due to all the fish games that go around on Facebook.I found this website just browsing gave it a try waiting for my first redemption. Will update as soon as my redemption is received or if I encounter any complications but so far seems like a good place to play.

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sistine media · 1 review · Experienced 2025-04-26 ·

I don’t have any complaints

I don’t have any complaints, really. People don’t realize that the withdrawal takes awhile because it’s bitcoin. To process any bitcoin transaction without them charging a fee, it takes up to 24 hours. I usually get my winnings within four hours of requesting. I truly love to play here and it’s much better than just giving ur money to these platforms. Atleast here the more u deposit the more deposit bonus u get. I get 30% on all my deposits now just by doing the same thing I would have been doing with no reward on the others. Think this platform is fair and I’ve won to date over $2,000 dollars. There’s no wagers or anything crazy I love this service. Thank you bitplay also I love the new website update. Way better. Still needs work but needs tornaments and I truly enjoy it tho

A
Alberto miranda · 1 review · Experienced 2025-04-20 ·

They still your money they don't pay…

They still your money they don't pay your winnings they cheat not good at all I got like 30 video with the proof you want to see them check my youtube LaFama305 I will be putting them there this people still it a waist of time trust me

H
Heather Carey · 9 reviews · Experienced 2025-04-10 ·

I've played with them more than 2 times…

I've played with them more than 2 times now and I've cashed out once already. They're definitely legit and a good casino to play with

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Mike Meadors · 1 review · Experienced 2025-04-05 ·

I love bitplay

They have a good selection of platforms and I love golden dragon. It's easy to put Bitcoin on and easy to make a withdrawal.

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Angie Robbins · 1 review · Experienced 2025-04-03 ·

This is a great trustworthy company

This is a great trustworthy company. I have been playing with them for over a year and just made my 44th withdrawl and have withdrawled over 5k in the past year. Just read instructions and pay attention to the steps and it is very easy to navigate especially after a couple tries.

B
Brittany Holding · 4 reviews · Experienced 2025-03-31 ·

Nope I'm done

12 hours and still waiting on my withdraw..takes a whole 5 seconds to take my money but for some god forsaken reason it take 12 years to send me my winnings..this is EVERYTIME I have tried to withdraw winnings from bitplay...I'll take my chances with the face book and cashapp guys from now on I've got a few I know are legit..I don't have to pay extra fees to buy and move bitcoin and 90% of the time my cashout is just as quick as my deposit and I don't have to use 15 different apps ,pay a ton more in fees to exchange the bitcoin for cash and then more fees to move it ending up with only half of what I won with those guys like I do with bitplay I'm done do better!

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Adrian Hernandez · 8 reviews · Experienced 2025-03-30 ·

I’ve always had an overall great…

I’ve always had an overall great experience with Bitplay their service for me and I’m only speaking for myself, has always been great their fast to respond they take care of anything that I have ever asked for I give them 5 stars for the fast and reliability they have shown me since day 1

C
Chantel Caldwell · 1 review · Experienced 2025-03-25 ·

Blatant thievery and poor customer service!

I accidentally made a deposit to the previous crypto address on a different order. I contacted support and they told me that the crypto address did not belong to them so they couldn't help me.I gave them the order number to the previous transaction that had the same crypto address that my new deposit was sent to and she tells me that it was already filled then I pointed out the crypto number which was the exact same number she said did not belong to bitplay. I then asked her if that number didn't belong to you then how was the order completed. After showing receipts and everything I get a credit of $68 when I put $71.86 I believe on there plus it was happy hour when I made the deposit which would've came to about $94.00 in credits. When i contacted support about it he said the amount was correct and I'm not entitled to anything else and when i inquired about at least getting what I put in he said that's all I'm getting credit for and after that all my messages said "not sent"so I was blocked from messaging support and accessing the site. I even called the telephone number provided and all I got was a busy signal! I've been a customer since 2021 but I believe it's time to move on from bitplay,Bitspinwin,and Betbitwin! It's all the same people running all three of this these sites. I'm not going to spend my hard earned money with a company that doesn't treat there customers with dignity and respect.

C
Charles Renaud · 2 reviews · Experienced 2025-03-25 ·

BitPlay is the number 1 site for…all your gaming experiences

BitPlay is the number 1 site for playing the fish tables or slots and so on they have really fast deposits and even faster withdrawals for the altoment gaming site go to bitplay there number one in my book

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Nancy Rose · 5 reviews · Experienced 2025-03-19 ·

Response to BitPlay

BitPlay asked me to reach out to support so they could "make it right" and i was reluctant to do so, as I should have been, because they treated me exactly the same as they had the first time that prompted me to post about them initially. Support told me for the second time that there wasn't a specific platform created for me but a few days prior I was able to log in, only one time and seen that I had money on that platform. Then when I went to log in a second time it kept telling me my information was wrong, and it wasn't. Then it said I had no Internet and I did but coincidently, I had enough Internet to talk to support.... They took my money and wouldn't allow me access to it again, blamed me, acted like the had no idea what I was talking about and had an attitude with me the whole time. So I stick with what I say they should be shut down, they are scammers and They don't seem ligitimate. I wish I hadn't wasted my time or money on them.

K
Kevin Bush · 1 review · Experienced 2025-03-16 ·

These people are RUDE

These people are RUDE, Customer service is the worst I've EVER experienced of any Company I've EVER done business with. It doesn't matter how many $1000's of $ you spend they still treat you like shit! They take 24 hours almost every time to pay out. DO NOT PLAY WITH THESE CROOKS PLAY WITH Bit Spin Win.

Reply from bitplay.ag2025-03-17

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

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Pewabuk · 1 review · Experienced 2025-03-13 ·

I like the fact that these games are…

I like the fact that these games are the same as what are at casinos... what I dislike is the fact I can upload thousands of dollars in bitcoin. And as of right now I can only withdraw 200 dollars a day

Reply from bitplay.ag2025-03-17

Thank you for taking the time to share your feedback. We appreciate your honesty and would love to learn more about your experience to better serve you in the future. If there's anything specific you feel we can improve upon, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit.

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Shane Bankston · 1 review · Experienced 2025-03-11 ·

Wish they could handle withdraws faster

I like the fact that when I make a deposit it's typically on my game within 10-15min. I don't like the fact that it's the complete opposite when I want make a withdrawal... it always takes several hours for them to handle my withdrawal I mean if the could get it cashed out to me in a instant just like they do when I make the deposit then that would be great I will never understand why it takes hours to cash out but minutes to deposit if they had the same prompt service when I make a withdrawal as they do when I make a deposit then I would not be currently looking for another platform as we speak cause there are others who Wil cash me out immediately.

Reply from bitplay.ag2025-03-17

Thank you for taking the time to share your feedback. We appreciate your honesty and would love to learn more about your experience to better serve you in the future. If there's anything specific you feel we can improve upon, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit.

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Corina Cude · 1 review · Experienced 2025-03-11 ·

This is my favorite online casino so…

This is my favorite online casino so many platforms to choose from easy deposit and withdrawal process big payouts and sweet bonuses

Reply from bitplay.ag2025-03-17

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

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Lorissa · 2 reviews · Experienced 2025-03-06 ·

I have never had to wait 7 hours to get…

I have never had to wait 7 hours to get my withdrawal and I’m still waiting I have bothered customer service so much I feel bad to have to be asking when will I get it first it was being expedited then again then a technical issue now it’s being expedited but I still have not got anything and can’t get any answers I’m so unsatisfied with bitplay usually I’ve had great experiences but I’m very disappointed

Reply from bitplay.ag2025-03-17

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.