Legit fast service love it
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bitplay.ag (bitplay.ag) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 28% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Great bonuses and customer service as well. Payouts could be a little faster though
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Great customer service. One of the best fish game casinos online. Highly recommend it. Always pays out and within a hr or less.
Total scam! I’m not sure how they got four stars! The website crashes when you win any sizable amount. The games are jumpy, often stopping a winner just to jump out of the spot onto a loser. They will steal your money, and probably sell your info on the dark web, to boot!
Just like win777 Don't send your friends Referral bonuses are promoted but not acknowledged
BITPLAY.AG SCAMMED ME. I DEPOSITED $15 DOLLARS AND AS SOON AS I GAINED ACCESS TO PLAY I WATCHED THE SCREEN TURN GREY AND MY MONEY STARTED SHRINKING LEAVING ME WITH NOTHING! I DIDN'T GET TO PLAY AT ALL AND THEY ARNT TRYING TO MAKE IT RIGHT SO I HIGHLY SUGGEST NOT GIVING YOUR BUSINESS TO THEM
Well I just started playing on this site this week I signed up got my free bonus for signing up played it lost it deposited $15 and won $100! I go to make a withdrawal and at the top of their screen on every page on their site it's advertises that they do withdrawals instantly!!! So I request a withdrawal and I messaged the live chat customer service and ask them if they're advertising for instant withdrawals is true hoping that it was and I'm guessing they advertise false advertising on their site! Their withdrawals are not instant and their customer service Representatives just suck!!! They're rude as hell and think that it's okay to disable and enable the chat feature on my account whenever they see fit that way I cannot contact them pertaining to my winnings when I want to!! Then they finally enable my chat feature back and I send them a message and I asked them what my txid is for my Bitcoin withdrawal transaction and they proceed to tell me that it's been processed on there and but the blockchain is congested so that's what is taking so long for the delay and then I proceed to tell them that if it's on the blockchain there is a transaction ID number that they can give me so I can follow the history on my transaction and know where my money is and they tell me a whole new story that it's not even processed and there's a delay in their system so now I've been told two different lies really disconnected rudely disabled from contacting customer service and I also contact them on my daughter's telegram account because I don't have one and as I'm telling them my issue that I'm having favored the interrupt me and tell me that spam texting them is highly illegal and has major consequences when it's not illegal to message a customer service representative and state the issue I am having to receive assistance and a resolution it's called doing business!! BUT I PROMISE YOU FALSE ADVERTISING THAT YOU DO SOMETHING WHEN YOU DO NOT IS HIGHLY ILLEGAL REMEMBER THAT EVERYBODY LESSON FOR TODAY!!! UPDATE IT IS NOW 11:30 MY WITHDRAWAL WAS REQUESTED AT 8:35 A.M. EASTERN TIME IT'S NOW 11:30 A.M. EASTERN TIME AND I STILL HAVEN'T RECEIVED ANYTHING FROM THEM IN REGARDS TO MY MONEY I WON FAIRLY!! I'M BEGINNING TO THINK THEY'RE SCAMMERS
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.
I really like playing with them, they have every platform available. Withdrawals can sometimes take time, but they have always cashed me out.
Every time I ask to be cashed out it’s always a problem and it takes days
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.
They claim that you cash instantly withdraw, then after you have deposited and try and withdraw they tell you it's 12 to 24 hours. Customer service is no help at all . Very disappointing.
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.
ONE OF THE BEST PLATFORMS OUT . PERIOD .
Bitplay is starting their same bs tactics they starting to put withdraws onhold again right when i started to win they put my withdraws onhold first i was told its because of overcrowding next day different agent told me its being reviewed everytime i ask about my money its a different reason to why they hold my money as long as players sending them money they have no problem the second someone starts winning all the bs starts people beware of bitplay they have bogus tactics when it comes to requesting withdraws they will lie and give many different reasons to hold your withdraws they do this hoping you continue playing instead of waiting to receive your money becareful when playing here because trust me there will be a time when they try to cheat you they have other platforms like Gemini and betonline where i never had a problem on these platforms
We're truly sorry to hear about the experience you had. We want to make things right for you. Please connect with us via our support email using your website email, and we'll work diligently to resolve the issue. Your satisfaction is our priority.
Support is prompt and fixed an issue really fast. Thank You
I I'll have always love a bitplay. I don't think there's any better place to play
So far so good. What I appreciate most thus far is the speediness of the customer service and prompt response to the questions I had with clear responses. Great job Bit Pay and Thank you SERGIO!!!
Well today I had login issues, That was met with fastest response I’ve ever gotten from thanks to online support person Mike, this is why I love playing at “Bit play” every experience on their platform works to the point. 🌟🌟🌟🌟🌟everyone should play
I am new to those and not sure what I did. I thought this money transferred from the Bitcon to my bank account. I’m not sure where the funds went. How do I correct this to get my money to my bank account
We're truly sorry to hear about the experience you had. We want to make things right for you. Please connect with us via our support email using your website email, and we'll work diligently to resolve the issue. Your satisfaction is our priority.
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