Blindster.com (blindster.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The blinds were what we expected and the size was spot on shipping was on time thank you
Hi Kurt, thank you for choosing Blindster and for sharing your experience! We're happy to hear everything arrived on schedule and that your blinds fit perfectly. Your feedback means a lot to us, and we appreciate the opportunity to be part of your window treatment project. Thank you again for your support!
The order was not delivered timely and the parts of the shipment that did arrive were not cut properly (or at all). My submitted measurements were not adhered to and when I contacted customer support, they were slow to respond even after I submitted the requested pictures and proof of the blind they forgot to even cut from its stock size. After multiple follow up emails I have yet to receive a response. Between that and the lack of install instructions provided in the package I am extremely disappointed in my $500 purchase.
Hi Jared, we sincerely apologize for the experience you've had with your order. This is not the level of service or quality we want our customers to receive, and we take your feedback very seriously. A member of our customer service team will be reaching out to you to review your concerns and assist with next steps.
Easy to order, but delivery took far longer than I expected. However, be aware that the light filtering fabric in BLACK, is absolute blackout. Glad I ordered just a small one for the toilet window and not the whole set I had planned on. Blindster offered to remake in a different color, as per their satisfaction policy, but want a $20 shipping fee. I have found a local company who can make what I am looking for for
Hi Mary, thank you for sharing your feedback with us. We’re sorry to hear that the shade did not meet your expectations and that the fabric was not what you were anticipating. We appreciate you giving us the opportunity to make this right through our Satisfaction Guarantee. A member of our customer service team will be reaching out to you shortly to discuss your concerns and see how we can better assist you.
I haven't received my blinds yet so can't comment on quality at this time, but be warned that their production and shipping estimates are not accurate. My blinds were estimated to ship July 8-11 and I had to call to followup and learned they just shipped today (July 13). Ground shipping will be another ~3 days to arrive. I needed them asap and lesson learned is that I should not have trusted their overly optimistic estimates. I actually called the day I ordered and was told they were sending the order directly to production instead of waiting their standard 24-hour hold (in case changes are requested), but this didn't even get they anywhere near their original estimate. Blindster - please correct your estimates to avoid future disappointment on project turnaround time.
Hi, we’re sorry to hear about your experience and apologize for the inconvenience this delay caused. We completely understand the importance of having your blinds arrive when you’re expecting them, especially when you’re working with a specific timeline. Our production and shipping timeframes are estimates, and we always strive to provide the most accurate information possible while recognizing that unexpected delays can sometimes occur. We’d like the opportunity to review your order details and see how we can help, but unfortunately, we weren’t able to locate your order based on the information provided in this review. Please contact us at [email protected] or give us a call at 888-256-8672, Monday–Friday, 8am–5pm CST, so a member of our team can assist you. Thank you for bringing this to our attention.
The blinds are well made and timely delivered.
Hi Barry, we appreciate your 5-star review! It’s great to hear that your blinds arrived on time and that you’re happy with the craftsmanship. Thank you for choosing Blindster, and we hope you’ll think of us again for any future window treatment needs!
Product received and I installed it. Seems to fit and work as planned. Pretty expensive for what it is.
Hi Paul, thank you for the 5-star review! We're happy to hear everything fit well and that your installation went smoothly. We also appreciate your candid feedback about the cost. Since each product is custom made to your specifications, we work hard to provide lasting quality and value. Thanks again for choosing Blindster, and we hope you enjoy your new window treatment for years to come!
Good product and easy install
Hello Julius, thank you for the great feedback! We're happy everything met your expectations and that installation was quick and easy. Thanks for choosing Blindster!
customer service representative Caitlyn what is extremely knowledgeable and helpful in finalizing my order of the TDBU cellular shades ... in regards to sizing well above what was explained on the website as far as nominal dimension in comparison to actual dimension
Hi JP, thank you for your wonderful review! We’re so glad to hear that Caitlyn was extremely knowledgeable and helpful while assisting you with your top down bottom up cellular shades order. We understand that sizing details can sometimes be confusing, and we’re happy to hear she was able to provide the guidance you needed to finalize your order. We’ll be sure to share your kind words with Caitlyn. Thank you for choosing Blindster!
Customer Service Rep continued to fabricate a delivery that would not happen for weeks. DO NOT BELIEVE WORD SHE SAYS! They Promise a few days when in reality it takes a month.
Hi, we’re sorry to hear about your experience and apologize for the delay in receiving your order. We understand the frustration caused by unexpected wait times and appreciate you bringing this to our attention. A member of our customer service team will be reaching out to you shortly to review your order and help resolve any concerns you may have. Thank you for giving us the opportunity to assist.
Great price and shipped quickly. Blinds were super easy to install and they look great!
Hi Steven, thank you for sharing your feedback! We’re so glad to hear your order arrived quickly and that the blinds were simple to install. We love hearing that you’re pleased with both the quality and the look of your new blinds. Thank you for choosing Blindster!
My husband installed one of the two Roman Shades. It was clearly flawed. The back stringers were unlevel. One side was lower which resulted in an overall tilted presentation. We followed the directions to level the blinds, however, it was unsuccessful because the construction is flawed. We’re very disappointed and dissatisfied with this cheaply constructed product.
Hi Debra, we appreciate you taking the time to provide your feedback. We apologize that one of your Roman Shades arrived with an issue affecting the overall appearance and operation. We understand your frustration and would like the opportunity to assist. A member of our customer service team will be reaching out to you directly to help resolve this issue and ensure you receive the support you need. Thank you for bringing this to our attention.
Blindster was quick to send my order, the measurements were spot on, and the blinds were super easy to install. They look great! Thank you guys for also selling great quality at a budget price.
Hi Ron, thank you for taking the time to share your experience! We’re so glad to hear everything went smoothly—from ordering and receiving your shades to installation. Knowing that you found them to be high quality at a budget-friendly price means a lot to us. We truly appreciate your business and hope to help with your future window treatment projects!
Provide darkness, easy to operate and a great fit!
Hi Earl, thank you for sharing your feedback! We’re happy to hear your new shades are a great fit and are helping provide the light control and convenience you needed. Thank you for choosing Blindster for your window treatment needs, and we hope you enjoy them for years to come!
Blinds arrived all fit perfectly an easy to install with 2 people. We love them
Hi Virginia, thank you for sharing your feedback! We’re thrilled to hear your shades were a perfect fit and that installation was easy with a little help. We appreciate you choosing Blindster and are so happy to hear you love your new window treatments!
Started with an easy-to-navigate website. You offered free samples. The free samples arrived within 10 days. The variety of styles. Your measurement instructions were simple, and keying in the information was very easy. The product arrived sooner than the timeline given. My husband installed them, but he is a handyman. Can't address the enclosed instructions, other than he looked at them and went to work. The improvement that I would recommend is to better describe or send a sample of a full and flat roman shade. I changed from the flat to the full. I questioned it at first site, but the longer they hang, the better they look. I am very pleased. As for the price, I was shocked how much I would have to spend for window treatments. I had priced and researched several other options and companies. It was the sale and the product that won me over. I saved over $500.
Thank you for your wonderful review! We’re so happy to hear that our free samples, easy ordering process, measurement guides, and pricing helped make your window treatment project a success. It’s great to know your new Roman shades are looking better and better as they settle into place, and we appreciate you sharing your experience with the style options. Your feedback about providing more details on the difference between flat and soft Roman shades is very helpful, and we’ll be sure to pass it along. Thank you for choosing Blindster, and we hope you enjoy your new shades for years to come!
Thank you Blindster, EXCELLENT customer service!!!
Hi Chip, we really appreciate you taking the time to leave such a great review! It means a lot to hear you had an excellent experience with our team. Thank you for choosing us—we’re always here to help!
When installing the blinds , the clips that hold the shade down, one of the ears were broken of, is there anyway to buy parts for these.? Other than that we are enjoying the shade on the deck
Hi Angela, thank you for your review! We’re happy to hear the shades are working well for your deck, but we apologize that one of the hold-downs was damaged during installation. Our customer service team will be reaching out to you to help with obtaining the replacement part you need. We appreciate you bringing this to our attention and hope you continue to enjoy your new shades!
Good price, fast delivery, easy install, all good.
Thank you for your review! We’re so glad to hear you had a great experience with your order. We appreciate you choosing Blindster and hope you enjoy your new blinds!
All went smoothly and as expected from past, positive experiences with Blindster.com. So glad to have my new shades so quickly, and all as ordered.
Hi Laura, we really appreciate you taking the time to share your experience! It’s great to hear your order came through quickly and as expected, just like your past experiences with us. Thank you for your loyalty and support—we’re always here to help whenever you need us again!
The whole process was easy all the way through and the product is great! Keep up the good work
Thank you so much for your kind review, Patti! We're thrilled to hear that the entire process was easy from start to finish and that you're happy with your new shade. Your support means a lot to us!
63 reviews matching