Great customer service
I worked with Lola and she did a great job. Very helpful and accommodating.
Blindster.com (blindster.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I worked with Lola and she did a great job. Very helpful and accommodating.
Ordering was easy. The blinds are high quality and work well. Replacing one that was an incorrect measurement was easy, efficient, and a pleasant experience. The chat addressed the concerns quickly and effectively.
Helped me to insure measurements were correct
Hi Raymond, thank you for your wonderful review! We're happy to hear our team was able to help you confirm your measurements with confidence. We appreciate you trusting Blindster with your window treatment project and hope you enjoy your new blinds for years to come!
Hi Lynn, thank you for your wonderful review! We're thrilled to hear our customer service team was able to provide the support you needed. We appreciate your feedback and we're always here to help with any future window treatment needs.
Replaced our order by phone. The young lady who helped us with our order was absolutely spectacular.
Hi Leon, thank you for your wonderful review! We're thrilled to hear that the representative who helped you with your order provided such exceptional service. Our goal is always to make the ordering process as smooth as possible, and we're grateful for your feedback. Thank you for trusting Blindster with your window treatments!
While the solar shades ultimately could not be manufactured within the required tolerances for my window specifications, the customer service I received was outstanding. Fernando expertly coordinated a remake and made the process completely seamless. When the remake still wasn't the right fit, Lora promptly assisted with a full refund and handled everything with professionalism and care. Their dedication to customer satisfaction truly impressed me. Although this particular product didn't work for my situation, the support experience has given me confidence to order other window treatments from this company in the future. Highly recommend based on the exceptional customer service alone.
Hi Linda, thank you so much for taking the time to share your experience. While we're sorry the solar shades weren't able to work for your unique window specifications, we're thrilled to hear that Fernando and Lora provided the level of service you deserve. We'll be sure to share your kind words with them. Thank you for giving us the opportunity to make things right, and we truly appreciate your recommendation. We look forward to helping you with your next window treatment project!
We had an issue with one of our shades. Heather was super helpful and got it remedied immediately for us. If I could give her 10 stars I would! Will not be buying blinds from anyone else!
Hi Gennifer, thank you for taking the time to share your experience! We're thrilled to hear Heather was able to get everything taken care of right away. Your "10 stars" comment absolutely made our day, and we'll be sure Heather sees your feedback. Thank you for choosing Blindster—we're honored to have earned your confidence, and we look forward to helping with your future window treatment needs!
I am a developer. In regards to service, Blindster is one of the best. Ordered now 4 times from them, and any issues they take care of right away. Service is 5 star! Highly recommend!
Hi Scott, thank you for being a loyal Blindster customer! We're thrilled to hear you've had such positive experiences across multiple orders and that our customer service team has been able to quickly resolve any issues along the way. Your kind words and recommendation mean so much to us. We sincerely appreciate your business and look forward to serving you again!
Hi Reggie, thank you for your order and for your wonderful review! We're so glad to hear you had a great experience with us from start to finish. We truly appreciate your business and hope you enjoy your new window treatments for years to come!
You have an excellent phone customer support team
Hi James, thank you for taking the time to leave us a review! We're so glad our customer service team was able to provide you with excellent support. We truly appreciate your feedback and your business!
Open communication thru whole process. Blinds are nice as expected.
Hi Monica, thank you for your order and for taking the time to leave us a review! We're so glad to hear you appreciated the communication throughout the entire process and that your shades met your expectations. We truly appreciate your business and hope you enjoy your new shades for years to come!
Great customer service, one of my blinds just wasn’t sitting right folds of the Roman shade were wrong & they were badly wrinkled & never fell into place. They are making me a new one after reviewing my pics. Love this company this was my third but not last purchase:)
Hi Lisa, thank you for your continued support and for taking the time to share your experience! We're sorry to hear one of your Roman shades didn't arrive in perfect condition, but we're glad we were able to review your photos and get a remake started for you. Your loyalty means so much to us, and we're thrilled to hear this is your third purchase—and not your last! We truly appreciate your business.
Exceptional! From ordering to speedy turnaround time and easy peasy installation process, I have rarely experienced such amazing, outstanding service. The quality is top notch and makes such a world of difference in the environment of my room. Beautiful and Functional!
Hi Kelela, thank you for your order and for your incredible review! We're thrilled to hear that everything from the ordering process and quick turnaround time to the easy installation exceeded your expectations. It's wonderful to know you're enjoying the quality of your new window treatments and the difference they've made in your room. Thank you for choosing Blindster—we truly appreciate your support!
Lora was wonderful in helping me with my Blindster.
Hi Quinn, thank you for choosing Blindster and for your kind feedback! We're delighted to hear that Lora was able to assist you and make your experience a positive one. We'll be sure to pass along your compliments to her. Thank you again for your support, and we look forward to assisting you again in the future!
They were in touch with me very quickly when I had a question. Great customer service. Great quality of blinds. I love them and will be ordering more.
Hi Melissa, thank you for choosing Blindster and for taking the time to share your experience! We're thrilled to hear you received prompt assistance when you had a question and that you're happy with the quality of your shades. We sincerely appreciate your kind words and look forward to helping you with your next order!
To whom it may concern, All the Window treatments have a Valance with them. I never heard of seen a Window that has no Valance. Who's Idea was this anyway???? If you are out of business in a year ....I'll no exactly why. My Window looks like boiled over Do-Do! I think you should remove my information from your system. I'm never buying from you again. I called on this and the lady on the other end of the line at Blindster said that.." I bought the enhanced Blind" I asked her.." where is this so called " enhancement " is? Have a good Day! John Order #...9831249
Hi John, thank you for your order and for taking the time to share your feedback. We’re sorry to hear that the design of your blind did not meet your expectations. As you can see, this style features an integrated headrail design, which does not include a separate valance. A member of our customer service team will be contacting you directly to provide additional assistance and review your concerns. Thank you for allowing us the opportunity to help.
Great product, all the steps to receiving our blinds was great. I had second thoughts about the dimensions I gave and they quickly replaced the original measurements with the revised ones. Shipped , delivered, easy to install. We got the motorized ones, awesome Thanks y’all Richard from Texas
Hi Richard, thank you for your order and for taking the time to leave such a wonderful review! We're thrilled to hear that we were able to update your measurements before production and that everything—from shipping and delivery to installation—went smoothly. It's great to know you're enjoying your new motorized shades! Thank you for choosing Blindster!
So far so good. There’s been a delay. I’ll let you know once they arrive
Hi Tery, thank you for your order and for your patience. We're sorry to hear about the delay with your order. We see your order will ship soon, and we look forward to hearing what you think once you've had a chance to receive and install your new window treatments.
I’ve always liked Blindster. I made 2 mistakes in ordering so the blinds were too big. I called to see what I could do, they made the correct size and I paid only for shipping. They’ve been great otherwise as well. The items are shipped promptly and you’re kept informed on the status. Customer service was very professional and friendly.
Hi Richard, thank you for your order and for your wonderful feedback! We're so happy to hear that you've enjoyed your experiences with Blindster and that our Fit or Free Guarantee helped make correcting your measuring mistakes quick and easy. It's also great to know you were pleased with our prompt shipping, order updates, and the professionalism of our customer service team. We truly appreciate your business and look forward to assisting you again in the future!
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