Blindster.com (blindster.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The ordering process was simple. The order was filled quickly. I ordered the budget priced cellular shades. Even these were lots more expensive than blinds. They are very thin and look very cheap. No problem with the company but I wouldn't order the shades again.
Reply from Blindster.com2026-06-30
Thank you for your feedback, Sharon. We’re glad to hear the ordering process was simple and that your order was fulfilled quickly, but we’re sorry to hear that the cellular shades did not meet your expectations in terms of appearance and quality. We understand how important it is to feel confident in your purchase. A member of our customer service team will be reaching out to you further to assist and see how we can help.
We ordered custom bamboo blinds for a basement window. Product was delivered to our exact specs and was easy to install in 10 minutes!
Reply from Blindster.com2026-07-01
Hi E. Daly, thank you for your wonderful review! We're so glad to hear your bamboo shades were made to your exact specifications and that the installation only took about 10 minutes. It's great to know everything fit perfectly and met your expectations. We appreciate your business and hope you enjoy your new shades for years to come!
M
Mark · 4 reviews · Verified · Experienced 2026-06-30 ·
★★★★★
Caitlin did great
Caitlin did great, answered all my questions and concerns on size and fit, double and triple-checked my order...
Reply from Blindster.com2026-07-01
Hi Mark, thank you for your kind words! We're thrilled to hear that Caitlin provided such thorough assistance and helped make you feel confident about the sizing and fit of your order. We'll be sure to pass along your compliments to her. We appreciate you choosing Blindster and look forward to serving you again in the future!
L
Linda · 2 reviews · Verified · Experienced 2026-06-23 ·
★★★★★
This was a seamless experience
This was a seamless experience. Even though I placed an order with the wrong measurements, Blindster replaced it easily! I love the quality of the fabric too!
Reply from Blindster.com2026-07-01
Hi Linda, thank you for taking the time to share your experience! We're so glad we could help get everything corrected after the measurement mix-up and that the replacement process was smooth for you. Hearing that you love the fabric quality makes us even happier. Thank you for choosing Blindster, and we hope you enjoy your window treatment!
Thank you for your review, Kathy! We're so glad to hear you're happy with your new shade and that the installation was quick and easy. We appreciate your support and hope you enjoy them for years to come!
It was a complicated issue and took awhile. I spoke to 3 different customer service reps, but all were professional and helpful, and I feel as a team they are interested in taking care of the customer.
Reply from Blindster.com2026-06-30
Thank you for your review, Jeffrey. We appreciate your patience while we worked through the issue and are glad to hear that each member of our customer service team was professional and helpful. Providing the best possible support to our customers is very important to us, and we’re happy we could assist you along the way.
K
Kathrine · 1 review · Experienced 2026-06-18 ·
★★★★★
Avoid Blindster at all costs
I ordered ten blinds in two separate orders. The first one was good (qty 2) but the second had several issues from scuffs to mismeasurements (theirs's, not mine). I only tried to get them to recut one. They saw the photos showing they cut it too small, opened a ticket and proceeded to ghost me. I am going to have to contest this with my credit card. Overall it was extremely disappointing.
Reply from Blindster.com2026-06-26
Thank you for sharing your feedback, Kathrine. We’re very sorry to hear about the issues you experienced with your order and understand your frustration. Unfortunately, we have not been able to locate any orders associated with the name provided in your review. We would really appreciate the opportunity to look into this further and help make things right for you. Please reach out to us at [email protected] or call us at 888-256-8672, Monday–Friday, 8am–5pm CST so we can assist you directly.
Quick production, Easy to install. We mistyped one of the dimensions incorrectly when ordering and they replaced that for a minimal cost to us. Thanks
Reply from Blindster.com2026-06-26
Thank you for your review, Jesse! We’re glad to hear your order was produced quickly and that installation went smoothly. We’re also happy we could help get the incorrect size corrected for you under our Fit or Free Guarantee. We truly appreciate your support and hope you enjoy your shades!
This is an awesome company and customer service. Love their blinds. Customer service is very helpful if they have a question about how you ordered they email you to make sure . Very polite and all around outstanding.
Reply from Blindster.com2026-06-26
Eve, thank you for taking the time to leave such a thoughtful review! We’re so glad you love your shades and had a positive experience with our customer service team. It means a lot to hear that our communication and support made a difference. We appreciate your business and look forward to serving you again!
Great communication and willingness to work with customer. Also great product.
Reply from Blindster.com2026-07-01
Thank you for taking the time to share your experience Tammy! We're so glad our team was able to provide the communication and support you needed throughout the process. Knowing that you're also pleased with the quality of your product means a lot to us. We appreciate your business and hope you enjoy your new window treatment for years to come!
The shade arrived SO quickly and exactly as I requested. The fabric was even better than I expected. We are so very pleased and will use Blindster again!
Reply from Blindster.com2026-06-24
Hi Cammy, thank you for your kind review! We're so glad to hear your shade arrived quickly and exceeded your expectations. We appreciate your business and look forward to helping you again in the future!
R
Rose · 1 review · Verified · Experienced 2026-06-21 ·
★★★★★
I have had blinds from Blindster…
I have had blinds from Blindster before. This was a clear design flaw. The clasp on the right side was facing inwards but if the screws were off in the slightest it would not open to allow the blinds to open. It took me about 5 hours to get it installed. The video also did not go over how to install different brackets and the written instructions lack clarity for the clasp type that was ordered. The cord to pull the blinds open also is not easily removable and the plastic portion that attaches to the wall is not removable unless I break it. So I cannot use a motor that I already have.
Reply from Blindster.com2026-06-24
Hi Rose, Thank you for taking the time to share your experience. We're sorry to hear that you encountered difficulties installing the shade and tension device and that the available instructions did not provide the level of detail you needed for your particular bracket configuration. Please know that our team is always happy to provide additional installation guidance, including product-specific instructions, videos, and troubleshooting assistance if you reach out to us directly. We want to help ensure the installation process goes as smoothly as possible. We'd also like to clarify that the tension device is a required component for the proper installation and operation of the shade. Additionally, modifying the shade to operate with a third-party motor or altering its original design will void any applicable warranties and guarantees. A member of our customer service team will be reaching out to you separately via email to discuss your experience further. In the meantime, if you have any questions or need assistance, please contact us at 888-256-8672 or visit https://www.blindster.com/contact-us.
Thank you for your feedback.
D
Dee · 2 reviews · Verified · Experienced 2026-06-22 ·
★★★★★
I contacted a professional for an…
I contacted a professional for an estimate on a replacement French door blind that was broken. AND then I researched Blindster...save yourself the time and future (outrageous) price quote and deal directly with Blindster! It could not have been a better experience!!
Reply from Blindster.com2026-06-23
Hi Dee, we really appreciate you sharing your experience. It’s great to hear that you found a better value with Blindster and were able to save significantly compared to other estimates. Helping customers get quality solutions without the “outrageous” pricing is exactly what we strive for. Thank you for choosing us and for the kind recommendation!
Representative was polite, focused and did a great job installing blinds.
Reply from Blindster.com2026-06-23
Hi Kathy, thank you so much for sharing your feedback. We’re glad to hear our representative was polite, focused, and did a great job walking you through your installation. We truly appreciate you taking the time to let us know!
M
Married · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
We are repeat customers to Blindster…
We are repeat customers to Blindster and our orders have been modest ones. Excellent quality products too! Our most recent order involved a roller shade that did not retract as advertised. Customer service was immediate and friendly and human, not an endless loop of pre-arranged questions and useless chat answers.
We remain loyal customers and recommend you to our friends and family!
Reply from Blindster.com2026-06-23
Hi, thank you for taking the time to share such a thoughtful review. We’re so glad to hear you’ve consistently had a positive experience with our products and that our customer service team was able to assist you quickly and personally with your recent roller shade issue. Your continued support and recommendations mean a lot to us!
This was a purchase to replace blinds that failed after about 8 years. We are not impressed by this short life span. If others start failing we will seek a different solution.
Reply from Blindster.com2026-06-23
Hi there, thank you for taking the time to share your feedback. We’re sorry to hear about your previous shade failing after about 8 years and understand your concerns about lifespan and durability. We appreciate you giving us the opportunity to earn your business and know your new shade will perform better over time. If you have any questions or need anything, we’re always here to help.
Hi M, thank you for taking the time to leave a review. We’re glad you’re enjoying your products and had a great experience with our customer service team. We appreciate you choosing us!
Hi Tina, thank you for your feedback! We’re glad to hear your order arrived quickly and was easy to install. We really appreciate you taking the time to share your experience.
Blinds arrived on time and in brand new condition. Perfect
Reply from Blindster.com2026-06-23
Hi Donna, thank you for sharing your feedback. We’re glad to hear your blinds arrived on time and in perfect condition. We truly appreciate you taking the time to let us know!
I ordered one blind as I have had no previous experience with electric roller shades. Now that I know how they work and how easy it is to install them, I’ll never go back to manual. The process was easy and I got them a little faster than I thought I would.
Reply from Blindster.com2026-06-23
Hi Lilly, thank you so much for sharing your experience. We’re glad to hear your first motorized roller shade was easy to install and that the process went smoothly for you.It’s also great to know your order arrived faster than expected. If you have any questions down the road, please don’t hesitate to reach out—we’re here to help.
