BOBO BIRD ® Official (bobobird.com) has a 1.6 out of 5 rating on OK.one, based on 5 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 60% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
First Product was a watch which came with the hands floating around inside the glass. Second watch never arrived. When I reported it to Aliespress next thing I know after two months they sent me a message that I owed for a logo I never even asked for. I was so fed up I told them to keep the watch.
I received a faulty watch and have contacted customer service 3 times but got no reply to my requests for a replacement. I have a few of their watches and love them but this one doesn't work properly, the seconds hand is jammed
Bought 2 watches for Christmas gifts at the beginning of last December (2024). Have not yet arrived and the local courier has NOT received them. We even paid an extra $40 for expedited shipping, so that's also a loss. As of now, about $200 flushed down the toilet. NO RESPONSE FROM BOBO BIRD SO FAR. 👎🏼 TERRIBLE/NO customer service. Buyers beware. UPDATE::: 3 months later we located our watches at customs. They claimed they were flagged for being tagged "wood" watches, which is odd because I've literally ordered large pieces made of WOOD online in the past without issue and these were just tiny watches with a little wood. 🤣 The watches are awesome but Bobo still NEVER replied to our original enquiry when they went missing. So still be careful if you choose Bobo as you won't get any help from their end if your items are lost. And maybe if you're in Canada tell them not to mention the word "wood" on the package(?). Or just only order (wood)watches within your country. 🤷🏻♂️
Got a confirmation that the order had been received on 8 November. Then apparently it was shipped on the same day-the tracking number for the shipping always says "processing" numerous emails to Bobo bird. Not a single reply. Birthday present down the drain. NEVER USE THEM
sculpture arrived broken...despite four approaches no refund
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