bobovr.com (bobovr.com) has a 4.2 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
BoboVR Customer Service is Excellent
One of my hinges from the E3 broke down. I was looking to only buy that part, but that was not possible unfortunately. I just sent an email with the thought that I would not receive a respond but even with the time difference I received a response within an hour.
Clear request to send information and after sending it, I received confirmation that I will receive a replacement straight away! Really pleasent experience for me!
Products have a great quality and for the performance they bring, they are very low priced.
The customer support is straight up amazing! I had a problem with my two year old B100 battery from my S3 Pro Super Strap) and they sent me a replacement for it without any hassle, even tho the warranty has already expired. I'm definetly gonna buy here again and recommend this to anyone who wants great quality and good support.
I had an issue with a cracked battery housing on my BOBOVR setup. The customer support team handled the situation very quickly and professionally. They provided a hassle-free replacement, and the whole process was super smooth. Outstanding service and top-quality VR accessories—highly recommended!
Good product, but after sales support is non existent. Sent four emails over the past three months asking where i can buy replacement velcro pads for back of head. They just ignore my requests. Id suggest buying from another supplier. If you have more serious issues, I'm not confident that they will help.
Charger arrived and didnt seem work, so per the 30 day return policy asked for a return which was denied right away with no explination, subsequent emails from Bobovr customer service they gave me a full refund and unexpectedly the device started working as it should and although its a little awkward to lay the set on I am pleased with it.
The headset strap is awsome and the built in fan is way better and more efficient than I imagined
I ordered S3 Pro Strap, it arrived pretty quickly(less than two weeks). I also made a mistake in the delivery address, wrote an email, the address was changed. The order arrived where I expected.
I purchased a S3 pro battery strap and a 3 way charger for the B100 directly from the bobo website. They arrived a day before the estimate. I put the B100 on charge it charged at 29/30w according to the dock, at about 80% the rate went to 19/20w as expected then slowly trailed off.
The strap is comfortable and easy to fit. The grips for the arms were tight but I think thats a good thing. The fan is a good idea for preventing the lenses from fogging up at a low setting.
Ordered my items on the 4 of June and I'm still waiting for them as of 02 of august 2024.
Getting the run a round from customer service
You have been earned
Bobovr M2
Really bad experience with breaking plastic on both black sided straps after 3 years of use (waranty finished).
In my opinion the plastic is not last at all, not good quality enough.
I contacted Bobovr customer service who asked me for details and I provided invoice, pictures..
Since, No reply from the customer service after several days and e-mails 🤬
I bought the bobovr s3 pro for my meta quest 3 from bobovr.com. I can say one thing TOP, I recommend it to everyone to buy from them, ordered quickly and received quickly and very well packaged. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Youtube reviews for the Bobovr M3 pro for the Quest 3 were excellent. So I went online and the price was £120 upwards in the UK, Trust pilot gave not great reviews on the resellers, so in frustration I went onto the Bobovr website and was amazed it was £45 for the headstrap with battery and £1 for shipping. It arrived in two weeks over Xmas, tracking provided all the way and the headset is AMAZING! It was easy to fit, just go onto Youtube for their tutorial. The comfort and battery life is what I bought this for and they both deliver. I can highly recommend going straight to Bobovr for your headstrap and battery. Great product and great service.
Really goid price, arrived in 2 weeks. Got spooked as some iffy posts on Reddit, but it all came in time for xmas. The website looks very plain, could need some work but is legit. Wouldnt have orderedif id seen the reddit post before, but it turned out to be fine. £46 for quest 3 headset instead of £60-somrthing elsewhere. I would order from them again.
Bought a headset for my Meta Quest 3. Fantastic product at an excellent price. Came from China, arrived in 2 weeks. Excellent tracking information. Highly recommended.
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