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Shopping & Fashion

Boklen

13 reviews

1.213 reviews
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About Boklen

Data updated
Website
boklen.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/12)
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Is Boklen legit?

Boklen (boklen.com) has a 1.2 out of 5 rating on OK.one, based on 13 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 92% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

No order … no reply from customer service … scam

Ordered 3 pair of shoes In January 2024 and 2 months later they still haven’t arrived , emailed them twice and no reply so zero customer service . I also used their chat box with is a messenger service , left information there too and no customer service reply !!! Dave in Ireland

Very poor customer service and when I…

Very poor customer service and when I received my shoes they were the wrong size and way too small and wouldn’t fit at all and was unable to get them on and was told to send them back to China at my expense but wouldn’t return my money,very disappointed.

Shoes not as represented

Recently purchased from Boklen. Product not as represented and when I requested a return authorization they advised I would have to ship shoes to Hong Kong at a great expense and that most likely the return would be lost in transit. They offered a partial refund which I took and then threw the shoes away.

Poor Quality Product - No response from aftersales

AVOID at ALL costs. Shoe product arrived within two weeks of order. First impressions were of very poor and cheap construction, certainly nowhere near the quality promised. Tried them on, and despite being the same shoe size for at least 50 years, the shoes were far too tight and un-usable. Contacted their service/aftersales email and requested the returns procedure - nothing (other than a shipping list). I have sent many emails, and comments on their FaceBook posts over three months. NO REPLY at all. . . . Contacted VISA and will be refunded via charge back.

Not all they seem

They notified me that the Skechers I had ordered had been delivered to my address - they had not. I complained for a week or two, they then sent out a pair which arrived within 10 days. Fine - except that they weren't Skechers! So I'd paid nearly £40 for a pair of nondescript, poorly made trainers - supposedly ideal for diabetic feet. Rubbish!

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