Bombonds (bombonds.com) has a 1.1 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 96% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
Most reviewers were let down by their experience overall. Customers frequently experienced extremely long delivery times lasting many weeks and received incorrect items that differed completely from online advertisements. Many people also noted that the products were poorly made from cheap fabrics and sizing information was completely inaccurate. Some people were dissatisfied with the customer service, stating they received no response to multiple emails sent over several weeks. Consumers also mentioned that phone numbers listed on the business website were incorrect or completely disconnected when trying to reach support to request refunds for missing packages.
Auto-generated from all reviews of this business. For reference only.I ordered from this company and never heard back from them. I tried to call them and the phone number is disconnected. I had to go to my PayPal account and dispute the charges. And even there I did not get a full refund. They withheld the shipping charges. Avoid this company.
It's been a month and I have not received my order. I try emailing them several times and did not get a response. The phone number that they have on their site is out of order. At this time I called my credit card company to dispute the charge. I believe this merchant, to be a scam.
The bra I ordered is way too small. I went on the site to see how to get a refund and there isn't info about how to contact them except a phone number that is disconnected. It took over a month for this bra to arrive and now I can't even figure out how to return it.
Took three months to recieve order. No response to multiple emails sent for update. Once recieved, sent sizes I did not order. I ordered small, they sent me Large. There is no return information and they do not respond to emails and I get voice mail which they do not respond to. Do not order from them. This is very much a giant RIPOFF. No way to get my money back.
I was charged $46 on my credit card. I was notified that package was shipped, it has never arrived. Be careful of shopping sites that don’t allow you to pay with certain platforms, or switch pay platform mid order. This is a scam!
I placed order Feb 9 received tracking number Feb 18 that did not work. Postal service I never heard of they wanted me to purchase an app to track merchandise! Sent numerous emails requesting refund or merchandise. I sent email stating I reporting this as fraud. Their response was another fake tracking number. I reported this as FRAUD for my refund! this a SCAM WEBSITE needs to be taken down!
I have emailed them numerous times about my order and no reply. I’ve tried calling the number but it’s no longer in service. They did send an email asking how I liked my bonbons but I have never received them. I spent 79.00 and they were quick at taking it out of my account but now I can’t even get a response on where my order is or anything. I’m very upset and frustrated
I am in the same boat as everyone else here…should have read the reviews before ordering..tracking # not found, product didn’t arrive..company even has the nerve to send you an email asking how you are enjoying the order you never received…like others I have asked for a refund which I presume I will never see…stupid me!
I have received my whole orders with wrong color and/or wrong size. I have also received many items where the stickers have been removed, maybe to hide the size! The Bras were XL instead of M, leggings S and not M, etc...some items were not like the model ordered and one set missing. I was never been able to reship the parcel, because they ignored my emails. I have asked Paypal in order to be refund, with all proofs and photos, and they decided to support this fraudulent cie!!!
Do not buy from these people they are Chinese scammers
Everything said by trustpilot is true. It’s a scam! I paid and never got anything. No customer service number to call. They don’t answer emails.
Should have read the reviews before I purchased! First thing, was that it took two months to receive the one bra that I ordered. Then, the bra did not deliver what it promised in advertising. In fact, when I tried it on, I was ready to put it on one of the "TEMU FAILS!" video! Don't waste your money like I did!
Company doesn't respond to emails, the phone number doesn't exist when I called it's disconnected, must be scammers getting people money and not sending the merchandise, I ordered on 3/10/2026 and never received email with any tracking numbers or confirmation, will be reporting this company to the CFPB, BBB and attorney general office and complain about everything.
SCAM they steal your money and give you fake tracking numbers.
DO NOT PURCHASE FROM THIS COMPANY THERE IS NO RETURN ADDRESS, NO TELEPHONE FOR CUSTOMER SERVICE. THE PRODUCT IS POORLY MADE AND THE SIZES ARE NOT WESTERN BASED. YOU WILL LOOSE ALL YOUR MONEY. IT IS A SCAM, TRULY A SCAM.
I’d give it 0 stars if possible. I placed my order February 15 and didn’t receive my order until 27 days later, March 14. It was not the bra I ordered and it didn’t fit. It’s a scam. I wish I would’ve checked the reviews further before I ordered now I’m gonna try to get my money back ha ha ha.
Total scam. My order didn't turn up and when I contacted them the tracking number, which I already knew, was sent to me again. However, this number doesn't exist.
Order on February 18th, still have not received my order, tracking number provided saying it's not correct, finally responded to 1 email after sending at least 10 saying it was coming,still nothing , worse experience ever, can't even get my money back
I made my order on 03/04/2026 and as of today I have not been able to get any information, none. 03/15/2026. I'm pissed. I am going go for a refund in a few. Report scam to my card. The Better Business bureau will be contacted.
My order never arrived...I paid $60 for 2 bras that never came. I contacted the companyafter 2 weeks, with an initial response that ensured my order was coming. After another week of no package I checked the tracker and it retro-actively changed the status to "delivered" magically on the day I initially emailed customer service inquiring about my order. I emailed again letting them know that this package was never delivered to my address. I received no response. I emailed again after a couple of days requesting a refund, since they didn't fulfill the order and no response again. I feel very scammed, do not trust this company.
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