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SheCurve

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156 reviews

3.7156 reviews
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About SheCurve

Data updated
Website
shecurve.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
156 reviews
Replies to negative
100% (43/43)
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About this business

Meet SheCurve — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.Our mission is to deliver high-quality, thoughtfully designed pieces that feel amazing on every body. That’s why we create products for all shapes and sizes, celebrating diversity in body types, skin tones, and gender expressions in everything we do.Discover SheCurve and experience supportive, comfortable essentials designed not just to fit, but to celebrate you.Shop Now & Discover Your Perfect Fit!NEW ARRIVALSBRASBEST SELLERSSHAPEWEAR

Written by the business, not verified by us.

Is SheCurve legit?

SheCurve (shecurve.com) has a 3.7 out of 5 rating on OK.one, based on 156 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the supportive design and exceptionally soft materials, noting that the garments provide great comfort throughout the day. Many people also highlight the highly responsive support team, which quickly resolves sizing issues and often sends free replacements. Though some customers experienced frustrating shipping delays and received items that did not fit properly or had manufacturing flaws. A few other people also felt that the customer service response was unhelpful when handling complicated returns and unexpected international shipping costs. Several reviewers mentioned waiting weeks for updates and struggling to receive proper communication regarding their missing orders.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered two pairs of mesh Strapless…

I ordered two pairs of mesh Strapless bras and accidentally put in the wrong size. When I received the order I reached out to there customer service team immediately helped to rectify my order. I was pleasantly surprised with the quick and efficient response. I will definitely be ordering more items. Thank you Alison for your awesome customer service support. Regards Janet Mitchell

Reply from SheCurve2026-09-04

Dear Janet, thank you so much for sharing your experience! Sizing mistakes happen all the time, but making sure you get the right fit quickly and without hassle is what our service is all about. We believe great design should always come with responsive, human-centered care. We will be sure to pass your special shoutout directly to Alison! Thank you for your trust, and we look forward to welcoming you back soon! 💜

Love their bras!

I ordered 3 bras, a no-slip front closure strapless that fit perfect and I love, and two of the underwire support seamless unlined that ended up being too big. I replied to customer service to return them and they replied back within a day and wanted to make it right and are sending the right size. I can’t express how impressed I am with the quality of the bras and the customer service!!! I will definitely be a regular customer!

Reply from SheCurve2026-09-04

Thank you so much for your detailed feedback! While finding the perfect fit across different designs can sometimes take an adjustment, delivering responsive support to ensure you get the ideal size is what we are all about. We are thrilled you love the quality and look forward to having you as a regular customer! 💜

DELAYED SHIPPING!!!!!!!!!!!!!

I ordered 4 bras on July 30, 2026 and still have yet to receive shipping info. It’s now September. It is unreasonable to believe consumers expect to wait 8 wks for an online purchase unless SPECIFICIED by the seller. Customer service was vague about eta of the arrival my products—promising a tracking number in 3-5 days on 8/22/26. Still nothing. If you’re going to advertise so heavily on social media have some professionalism. Don’t take advantage of the client base. I wouldn’t recommend this company to anyone. Nor should any human spend their hard earned money with this business. I plan to file an official complaint with the Better Business Bureau as I’ve kept an email chain. Order #2305895

Reply from SheCurve2026-09-04

We deeply apologize for the long wait, broken shipping promises, and vague updates. Waiting over a month without clear information is completely unreasonable, and recent demand overwhelmed our supply chain. To prevent this, we are launching a real-time oversell warning system and upgrading our entire service process. We respect your frustration and fully support your decision, whether you prefer an immediate full refund or expedited shipping for available items. A dedicated specialist will email you directly today to handle your request right away without further delay.

Misleading return policy!

I bought 3 bras for almost $78, none of which fit right. When I went to return them, they asked me to email to request a return warehouse address per their website return policy. I did and they said it wouldn't be worth it to ship the items and offered that I keep the bras and get either a $18 refund or a $35 credit against a future purchase (I'll never buy anything from them again). I just sent an email rejecting both offers and asking for something more reasonable, but think I'll probably have to take a loss on the purchase. However I will post bad reviews where I can!

Reply from SheCurve2026-09-01

We deeply apologize for the sizing frustrations caused by chart inaccuracies or personal fit differences, and we have shared your feedback directly with our product team for swift improvements. We completely understand your dissatisfaction with the initial settlement offers, and we agree that you should never be left paying for items that do not work for you. As a US-based brand operating with integrity, we strictly honor our return policies and would never force you to keep unwanted garments. A dedicated team member has reached out to your email with a fair, stress-free resolution to ensure this order is properly settled to your satisfaction without extra burden.

Their reviews are fake

Their reviews are fake. They have 3 or 4 original reviews then they repeat the same reviews with different names and times. They switch sentences between them to look as a new review. Very disappointing. Probably a scam. I was helping my wife to find a support bra that could help her with back pain problems. The rate was incredibly high. 4.9. I started reading the reviews and was very happy about them. Then started paying attention of identical sentences in some reviews. After that found out that from the 1st review to more than 40 older reviews (has more but I stopped reading), all reviews were created using the same sentences from the 3 or 4 newest reviews. Bad.

Reply from SheCurve2026-09-02

We understand how seeing similar phrases can raise doubts, but our reviews are strictly verified by Trustpilot, which swiftly removes fake entries. Honestly, if we had the ability to inflate fake reviews, our high ratings would be far more numerous than they are now! Because customers share similar experiences with back support, phrasing naturally overlaps. We genuinely appreciate your feedback and are actively refining our site presentation to ensure greater clarity, and we remain ready to help your wife find her ideal fit. 💜

Great customer service, great bra!

I reached out to the customer service team to see if I could return one of the bras I purchased because it was too small for me. The customer service team was quick to respond, polite and went above and beyond in responding to my request for exchanging the bra for a size that would fit.

Reply from SheCurve2026-08-28

Thank you so much for reaching out to us! Providing warm, human-centered assistance to ensure every customer finds a comfortable, flattering fit is what defines our service standard. We are delighted our team could make your exchange process so simple and rewarding! 💜

Broken Zipper

I purchased a zip up shapewear bodysuit. When I received it the zipper was busted on it. I contacted the company right away and sent pictures of the broken zipper. The company contacted me right away. They have sent me a new bodysuit free of charge without me having to send back the first one with the broken zipper. I appreciate the promptness in which they took care of this issue. I definitely would recommend this company to anyone in need of shapewear. Also, I did receive my order pretty quickly after placing it. All these things I greatly appreciate.

Reply from SheCurve2026-08-28

Thank you for your warm recommendation! Delivering well-crafted shapewear alongside swift fulfillment is core to our brand. While minor product flaws can occasionally happen, taking immediate ownership and providing stress-free, quick solutions without return hassles is always our priority. Ensuring you feel valued and supported at every step is what we strive for every day. We truly appreciate your trust and look forward to serving you again soon! 💜

The bra arrived super fast

The bra arrived super fast. The material is super soft,a great quality I want on my skin. I unfortunately ordered the wrong size and they responded back to me fast when I wanted a different size. I appreciated the service all around. Would definitely order from them again!

Reply from SheCurve2026-08-28

We are so glad your order arrived quickly and that you love the feel of our selected fabrics! Crafting gentle, premium-quality materials that feel wonderful against the body, backed by attentive service, is core to our brand ethos. We look forward to getting your replacement delivered soon! 💜

Shipping was actually pretty quick…

Shipping was actually pretty quick coming from over seas. My bras didn’t fit the way I liked so I asked for a refund but they offered for me to keep them and also exchange them for a different size. Customer service is fantastic and looking forward to finding the right size because they are super comfortable!

Reply from SheCurve2026-08-28

Thank you so much for your kind words and patience! Delivering efficient fulfillment alongside flexible, hassle-free solutions is central to our service values. Helping you discover your absolute best fit is our top priority, and we are confident your new size will offer the exact comfort you deserve! 💜

Just don't.

This company has made me go out of my way to make sure the public knows what they are getting into. I ordered 2 pairs of bras, waited over three weeks for them to ship before requesting a refund because they still hadn't shipped. I am still waiting on the refund. It's ridiculous. Just don't bother.

Reply from SheCurve2026-08-24

We deeply apologize for the fulfillment delay and slow refund process. Rapidly growing demand overwhelmed our supply network, causing unexpected inventory stockouts. We are actively expanding production personnel and packing teams to streamline logistics and avoid future delays. Due to a heavy backlog of pending payout requests, your refund was regrettably delayed. A specialist has been assigned to expedite your payment immediately, and you are welcome to reply directly to our email to track its status.

I used the sizing chart to buy two…

I used the sizing chart to buy two bras, took weeks to arrive, I had to contact them to ask them. Finally arrived and they are much too small. I contacted them again and because shipping costs to china are so higher, they offer to replace one and send a discount code towards the purchase of the other. The one new bra arrives, still too small and no discount code provided. I contacted them again and now I am outside of the return policy and they are not willing to help. Three bras that don’t fit. Shop elsewhere.

Reply from SheCurve2026-08-25

We sincerely apologize for the frustrating sizing issues, shipping delays, and miscommunication regarding your store credit. We understand how disappointing it is to experience delivery waits and feel stuck with settlement options that fall short of your expectations. Our team is actively streamlining our overall logistics to deliver faster fulfillment and far more reliable service moving forward. Our primary goal is always to ensure you end up with a proper, flattering fit, and promotional codes or store credits should always be issued without friction. Because your experience missed our standard of care, we have reopened your case and reached out via email to work out a complete, stress-free resolution that fully addresses all of your bras, even outside the standard window.

Seamless Unlined Balconette Bra

I ordered the 2pk of the "Underwire Support Seamless Unlined Balconette Bras." Unfortunately, they fit just didn't work for my body, but the quality of the bras felt great. The material was very comfortable and soft and the straps felt very supportive. The customer service team was quick at getting back to me when I contacted them to exchange, and was able to pass on my existing purchase to a friend to try, while I go ahead with another order to try a different fit of bra.

Reply from SheCurve2026-08-25

Thank you so much for your thoughtful and detailed feedback! We engineer our unlined balconette styles to combine supple, gentle fabrics with sturdy strap support, creating reliable structure without bulk. Because fit preferences vary with every body shape, providing flexible exchange solutions and swift care is central to our values. We hope your friend enjoys the pair, and we look forward to helping you find your perfect fit! 💜

Exchange and Production Review

The customer service response time is considerably quick. I am happy with the solution provided to me. The quality of the material itself is pretty good and matches product description. Looking forward to trying it out!

Reply from SheCurve2026-08-22

Thank you so much for your great review! We engineer our products with durable, high-quality materials to deliver long-lasting daily structure, so we are thrilled that the quality lived up to your expectations. Pairing trustworthy products with responsive, attentive care is what we stand for. We hope you love wearing your new pieces! 💜

I am satisfied with the after sales…

I am satisfied with the after sales help. But I just wish we had a longer return period due to things happening in every day life that sometimes you can’t make the deadline.

Reply from SheCurve2026-08-22

Thank you so much for your honest feedback! Delivering reliable everyday support alongside accommodating service is core to our brand values. We totally understand that busy daily schedules can make tight deadlines difficult, and we are constantly reviewing our policies to better suit your everyday life. We hope to welcome you back again soon! 💜

Terrible quality products and a frustrating return process—stay away!

My experience with SheCurve was a massive disappointment from start to finish, and this order was a complete waste of money. The products themselves are poorly made. The laser-cut underwear arrived with jagged, uneven edges that looked completely unfinished. Meanwhile, the bras were awkwardly shaped and did not fit properly at all. When I tried to return the bras, customer service gave me the hardest time imaginable. Instead of honoring a straightforward return, they relentlessly pushed me to keep items that didn't fit and tried to force a partial credit on me instead of a proper refund. Lesson learned—I will definitely not be making the mistake of shopping here again. Save your money and look elsewhere!

Reply from SheCurve2026-08-22

We deeply apologize for the serious disappointment regarding your order's craft quality and the frustration caused during your return experience. Your specific feedback concerning the uneven cut edges and awkward bra shaping has been directly logged and shared with our production team to overhaul our quality control and manufacturing standards. Due to strict hygiene guidelines for intimate apparel, physical returns carry specific limitations, but we fully understand why our initial partial credit options felt unhelpful and unreasonable. Our customer support team has reached out directly via email to offer a much fairer and more appropriate resolution that properly addresses your purchase.

It's crucial to acknowledge where…

It's crucial to acknowledge where credit is due. My order was not filled due to the bathing suit being sold out. SHE CURVE was able to provide a refund without any issues, as well as the original order size didn't work. The exchange was straightforward!

Reply from SheCurve2026-08-22

Thank you for sharing your experience with us! Delivering functional everyday designs while maintaining honest, fair service is fundamental to our approach. Whether resolving sudden inventory shifts or assisting with sizing adjustments, ensuring a transparent and effortless experience is always our top priority. We truly appreciate your support! 💜

I made a purchase of the wrong size and…

I made a purchase of the wrong size and wanted to return or exchange. However, when I sent an email inquiring about the return, I was told that I did not have to return the item and the correct sized item was shipped in its place.

Reply from SheCurve2026-08-14

Thank you so much for your feedback! Ensuring you find your ideal size with zero hassle is at the heart of our service care philosophy. We design our collection to offer reliable everyday support with flexible, comfortable shaping, and making your exchange process completely seamless is always our priority. We hope you love the fit of your new piece! 💜

Return Cost

People should know the return cost is high

Reply from SheCurve2026-08-17

Thank you for your feedback. We aim to keep our support honest and transparent while helping every customer find their perfect fit. Our team is always available directly via email to offer simple, generous solutions that minimize hassle and ensure you enjoy comfortable, daily support from our collection. 💜

Making it right

Although the initial process in getting the bras for my wife was a little rocky, Shecurve stood behind their product and made things right. Not a lot of companies would do that now a days. We will be buying from them again. The bras were high quality and very soft!

Reply from SheCurve2026-08-17

Thank you so much for your thoughtful feedback! Standing firmly behind our products with reliable customer care and exceptional craftsmanship is fundamental to our brand values. We use carefully sourced, gentle fabrics designed for structural longevity, and we are so glad we could resolve everything smoothly for you and your wife. We truly appreciate your trust! 💜

Buyer beware

Buyer beware! Unless you're okay with zero communication, weeks long delays to shipping and customer service that simply copy and pastes the same responses, dont waste your time or money. Items dont ship for weeks and then take even longer to arrive. Zero communication from customer service amd as you can see on the reviews here, if you do get a response, its clearly from a bot as they are all the exact same response. Tried to cancel my order because of a month long delay in my order even being shipped, I got no response and had to report it to my credit card. Seriously, go buy from somewhere else. Everything about this experience was horrible.

Reply from SheCurve2026-08-17

We deeply apologize that our shipping speed failed to meet your expectations. We fully acknowledge this issue and remain firmly committed to upgrading our logistics and fulfillment processes to prevent future delays. Every response you received was from a dedicated agent, not a bot, as we continuously strive to offer genuine, human support. We have reinforced our internal management to avoid repetitive communications and will connect with you via email for an open resolution. Due to high refund volumes, your processing was delayed, but a specialist is now issuing your refund to prevent further hold-ups. We regret that this escalated to your credit card company and sincerely apologize for the experience.