Boots Dubai a good selection of…
Boots Dubai a good selection of products, but customer service felt slow and not very helpful
About Boots Dubai
Data updated- Website
- bootsdubai.shop
- Category
- Sports
- Location
- United States · Lewes
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 57% (17/30)
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Is Boots Dubai legit?
Boots Dubai (bootsdubai.shop) has a 2.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 47% give 1 star; The business has replied to 57% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The cleats arrived in bad condition
The cleats arrived in bad condition, the itiquette came out, I just touched it and the bottom was all scratched
If I could give them a negative 5…
If I could give them a negative 5 stars, I would. Days after I received my order I got an email from bootsdubai@outlook and some email with store+7024964408 and from #+1 (218) 778-3835 that I I had to submit a claim to get a refund and to say I didn’t get the shoes, because supposedly they hadn’t received my payment and 8 had to make a new payment through a paypal to an account. I said, no I am not doing that because I got the shoes and of course the payment was processed accordingly. The money was taken from my account and the shoes arrived ( very low quality to be honest for the price. They are not original) Then this person started threatening me, saying was going to call my local police to have me arrested and that I needed to pay for the shoes that I got. I contacted the bank and they said no issues were found with the payment and they had to contact the bank if the payment didn’t reflect on their end. This continued for several weeks, I replied I was going to go to my local police to file a report since they knew my address and I felt harassed and finally stopped threatening me. Emails and messages were from this person Kind regards, Mohammed Abdulla Fraud Prevention & Risk Management Boots Dubai
Reply from Boots Dubai2025-09-03
Hello Rodriguez, Thank you for taking the time to share your feedback. I’d like to clarify the situation for transparency. At the time of your order, we experienced an unexpected issue with PayPal that affected around 10 customers, including yourself. Because of this, we advised affected customers to request a refund directly from PayPal, as we were unable to process it ourselves. Even though your order was shipped and delivered, the payment did not reach us due to the PayPal issue. That said, we decided to abandon any further charges on those affected orders, including yours, so you were not asked to pay again. We apologize if this experience caused you stress — that was never our intention. Our goal is always to deliver quality service and products, and we’ve since resolved the PayPal issue to ensure this doesn’t happen again. Kind regards, Boots Dubai Team
Good looking reps for decoration
Good looking reps for decoration. Do not buy for actual cleats though.
Update
Legit boots took a bit long but they worth the wait Edit: Ordered a jersey in August after I got the boots and it still hasn’t arrived. Tried messaging them many times, no response, Plus The boots taken months to recieve. Not recommended.
Reply from Boots Dubai2025-09-03
Thank you so much for your patience and support 🙏 We’re glad to hear the boots were worth the wait! We’re always working on improving our delivery times, and we look forward to serving you again soon. ⚽️ Kind regards, Boots Dubai Team
No warranty
Ordered the Predator Edge boots—came in three days, looked sharp, fit perfect… but after two weeks the front stud started peeling. Wrote twice on Insta, got one “sorry bro” and silence. Love the look, terrified they’ll die before mid-season. Mid-table at best.
Reply from Boots Dubai2025-09-03
Thank you for your honest feedback. We’re really sorry to hear about the stud issue—that’s not the experience we want for our players. Please DM us again on Instagram or email us at [email protected] with your order details so we can look into a replacement or solution for you. We stand by our products and want to make sure you can enjoy your season without worry. Kind regards, Boots Dubai
The boots looks clean and it’s great…
The boots looks clean and it’s great quality, very much recommended
Reply from Boots Dubai2025-09-03
Thanks a lot for your support! 🙌 We’re glad you’re happy with the quality—enjoy your boots and keep balling out on the pitch! ⚽🔥 Kind regards, Boots Dubai Team
Selling Fakes / unauthentic goods
This company/shop are scammers who will try and hide behind their authenticity in terms of products sold but are without a doubt selling fake Nike products. They will ignore emails and also will not respond via their chat when provided with proof of the unauthentic products they delivered/sold. I would avoid this shop and if you recently purchased from them would recommend you contact your credit card and insinuate a charge back asap. The worst experience, STAY AWAY.
Reply from Boots Dubai2025-09-03
We’re sorry to hear about your experience. To clarify, we are not officially affiliated with Nike or Adidas, but we work with the same trusted suppliers they do. This is clearly stated on our website, that's why our prices are competitive. Our products are original, and many of our customers—including professional footballers—are fully satisfied with their boots. If you received a defective pair or believe there’s been an issue with your order, please reach out to us at [email protected] or via WhatsApp at +1 (218) 778-3835, and we’ll be happy to assist or arrange a replacement. Kind regards, Boots Dubai
They sell fake shoes and says it’s…
They sell fake shoes and says it’s authentic
Reply from Boots Dubai2025-09-03
We’re sorry to hear about your concern. To clarify, we are not officially affiliated with the brands, but we work with the same trusted suppliers they use. All our products are original, as stated on our website, and we have many satisfied customers—including professional footballers. If you believe there’s an issue with your order, please contact us at [email protected] or via WhatsApp at +1 (218) 778-3835 and we’ll be happy to assist or arrange a replacement. Kind regards, Boots Dubai
The boots are fake
Great service. Only problem is they are selling replicas/fakes. Dont waste your time if you're a pro and want professional/real cleats
Reply from Boots Dubai2025-09-03
Thank you for your feedback! To clarify, we are not officially affiliated with the brands, but we work with the same trusted suppliers they use. All our products are original, as stated on our website, and many professional footballers purchase from us. If you have any concerns about your order, please reach out to us at [email protected] or via WhatsApp at +1 (218) 778-3835, and we’ll be happy to assist. Kind regards, Boots Dubai
Kit was not as described and when I…
Kit was not as described and when I reached out to customer service, they still havent responded- over 2 weeks.
Reply from Boots Dubai2025-09-03
We’re very sorry to hear about the delay in responding to your inquiry. This is not the experience we want for our customers. Please reach out to us again at [email protected] or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll make sure your concern is addressed promptly. Thank you for your patience, Boots Dubai
Great Customer Service
Great Customer Service, always online and boots are perfect, no issues after months
Reply from Boots Dubai2025-09-03
Thank you so much for your kind words! 🙌 We’re thrilled to hear you’re happy with your boots and our service. Enjoy your games, and we look forward to serving you again! ⚽ Kind regards, Boots Dubai
Wrong size sent and Not Authentic as Promised.
Wrong size sent, shoes not authentic. Communication has been impossible. Will never use again.
Reply from Boots Dubai2025-09-03
We’re very sorry to hear about your experience. All our products are original and sourced from trusted suppliers, though we are not officially affiliated with the brands. If you received the wrong size or have any concerns about authenticity, please contact us at [email protected] or via WhatsApp at +1 (218) 778-3835. We’ll be happy to assist and provide a replacement if needed. Kind regards, Boots Dubai
I have email a lot about I didn’t…
I have email a lot about I didn’t receive what I ordered and I havnt gotten a email back about resolution.
Reply from Boots Dubai2025-09-03
We’re very sorry for the delay in responding. This is not the experience we want for our customers. Please reach out to us again at [email protected] or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll make sure your issue is addressed promptly. Thank you for your patience, Boots Dubai
My experience was great because…
My experience was great because communication was good I would dm them and they would give me updates. Very high quality cleats. Very satisfied will be ordering from here again. Thank you🔥💯💯
Reply from Boots Dubai2025-09-03
Thank you so much for your feedback! 🙌 We’re glad you’re happy with the communication and the quality of your cleats. Can’t wait to see you back for your next order! ⚽🔥 Kind regards, Boots Dubai
This is awesome
This is awesome, I will get this for my son
Reply from Boots Dubai2025-09-03
That’s awesome to hear! 🙌 We’re sure your son will love it. Thank you for choosing Boots Dubai! ⚽🔥 Kind regards, Boots Dubai
DO NOT BUY FROM THIS COMPANY
I emailed more than once and they stated that their pairs of boots are authentic and genuine. Not only were they fake, they also came in the wrong box and came with the wrong bag. Shipping took 3 weeks. This company is nothing but a scam. They don’t let you cancel orders or give refunds because they know that they sell fake boots.
Reply from Boots Dubai2025-09-03
We’re very sorry to hear about your experience. To clarify, all our products are original and sourced from trusted suppliers, though we are not officially affiliated with the brands. If you received the wrong item or have concerns about your order, please contact us at [email protected] or via WhatsApp at +1 (218) 778-3835 with your order details. We’ll be happy to investigate and work on a resolution for you. Kind regards, Boots Dubai
Got a cheap copy of boots from boots…
Got a cheap copy of boots from boots Dubai. its look like they scammed me. Very disappointed with quality and authenticity.
Reply from Boots Dubai2025-09-03
We’re sorry to hear about your concern. To clarify, all our products are original and sourced from trusted suppliers, though we are not officially affiliated with the brands. If you believe there’s an issue with your order, please contact us at [email protected] or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll be happy to investigate and assist. Kind regards, Boots Dubai
I`m extremely disappointed with my…
I`m extremely disappointed with my recent purchase from Boots Dubai shop. They sent me the wrong items, which was frustrating and inconvenient. When I tried to contact their customer service, I didn`t receive a prompt or helpful response. The lack of attention to detail and poor communication is unacceptable. I wouldn`t recommend this shop to anyone.
Reply from Boots Dubai2025-09-03
We’re very sorry to hear about the issues with your order and the delay in our response. This is not the experience we want for our customers. Please reach out to us again at [email protected] or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll make sure your issue is resolved promptly. Thank you for your patience, Boots Dubai
Top quality boots
Reply from Boots Dubai2025-09-03
Thank you so much for your feedback! 🙌 We’re glad you’re happy with the boots. Enjoy your games and keep balling out on the pitch! ⚽🔥 Kind regards, Boots Dubai