Boots Dubai (bootsdubai.shop) has a 2.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 47% give 1 star; The business has replied to 57% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Muhammad Ceesay · 1 review · Experienced 2025-06-07 ·
★★★★★
I ordered new boots and jerseys for my…
I ordered new boots and jerseys for my son. I even got one for myself. I liked the limited items and archived jerseys that are no longer available, like the Haaland 2022 title. The Lamine Yamal boots are practically nowhere to be found, and Boots Dubai had them! Communication and urgency of delivery was outstanding. Ordering again right now.
Reply from Boots Dubai2025-09-03
Thank you so much for your kind words! 🙌 We’re thrilled you were able to get the limited items and jerseys you wanted. We really appreciate your support and can’t wait to serve you again soon! ⚽🔥
Kind regards,
Boots Dubai
J
Jayq · 1 review · Experienced 2025-05-28 ·
★★★★★
Order 21829
Soooooo….
Where do I start?
they won’t let me cancel my order! I can’t believe it! They haven’t even shipped yet! The reason they have this “all sales are final” thing is because they are scams and people realize that once they have the boots. Haha, such a funny thing. Buy from these people if you want fake boots and bad interactions.
Reply from Boots Dubai2025-09-03
We wanted to clarify that your order (21829) has already been delivered. All our products are original and shipped directly from trusted suppliers. If there’s any issue with your order, please contact us at [email protected]
or via WhatsApp at +1 (218) 778-3835, and we’ll be happy to assist.
Kind regards,
Boots Dubai
G
Goldxn Boyy · 1 review · Experienced 2025-06-01 ·
★★★★★
Thank you so much for the prompt…
Thank you so much for the prompt delivery and assured quality of item. big shout out to seller as well for the assistance of shipment that got complicated at the start . would definitely recommend and would buy again from seller 👍🫡
Reply from Boots Dubai2025-09-03
Thank you so much for your kind words! 🙌 We’re glad we could get your order to you smoothly and that you’re happy with the quality. We really appreciate your support and look forward to serving you again! ⚽👍
Kind regards,
Boots Dubai
Greetings, I am not sure how to remove my one star review. I had issued a one star review with the title Scam Scam Scam. Following a great deal of effort on my part and Boots Dubai’s efforts to rectify a very odd situation, I received today - over six months after the original order was placed!!!-most of what was ordered. One item was not included. I appreciate the staff at Boots Dubai following through with my order and as a consumer, the situation was very difficult. Perhaps it was an unusual situation but lessons learned on both sides… Trusting your shipping partners, ensuring you have the correct address, ensuring that the package is complete with all the items ordered and paid for, persistence as the consumer… Lots of lessons learned.
Reply from Boots Dubai2025-09-03
Thank you so much for taking the time to update your review and share your experience. We truly appreciate your patience and persistence throughout this unusual situation. We’re glad we could get most of your order to you and hope to resolve the remaining item as soon as possible.
Your feedback helps us improve our processes and ensures we provide better service for all our customers. Thank you again for giving us the opportunity to make things right! 🙏
Kind regards,
Boots Dubai
I received the wrong item and no one contacted me after i send an email
Reply from Boots Dubai2025-09-03
We’re very sorry to hear that you received the wrong item and that your email went unanswered. Please contact us again at [email protected]
or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll make sure your issue is resolved promptly.
Thank you for your patience,
Boots Dubai
We’re very sorry to hear that you received the wrong item and that your email went unanswered. Please reach out to us again at [email protected]
or via WhatsApp at +1 (218) 778-3835 with your order details, and we’ll make sure your issue is resolved promptly.
Thank you for your patience,
Boots Dubai
The shoes is the wrong one and truly looks fake
The t shirt was not included
Please call to resolve
Reply from Boots Dubai2025-05-12
Thank you for your feedback, and we're very sorry to hear about your experience.
We’ve tried reaching out to you multiple times to resolve the issue and send you the correct shoes, but unfortunately, we haven’t received any response. As of today, our team attempted to call again, but the call went unanswered. Your other order is currently on hold as we're still waiting for your reply.
We’re fully committed to fixing this for you as soon as possible—please get in touch with us at your earliest convenience so we can make it right.
Thank you,
Boots Dubai Team
Had a great experience and found the perfect pair of Nike shoes! ⭐️⭐️⭐️⭐️⭐️ Highly recommend checking out their website to grab your favorites—style, comfort, and quality all in one!
Reply from Boots Dubai2025-05-12
Thank you so much for your kind words and 5-star review! 🙌 We're thrilled you found the perfect pair of Nikes and had a great experience with us. Your support means a lot—enjoy your new kicks, and we hope to see you again soon at Boots Dubai! 👟🔥
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Alex · 1 review · Experienced 2025-04-19 ·
★★★★★
Great communication , got wrong bag
Great communication, get back at you as soon as possible, I did get the wrong bag for my boots and I don't know if the amazing people at boots Dubai could help me with that small little issue but honestly apart from that , boots are great quality and they are amazing at getting back at you, will order again later on !
Reply from Boots Dubai2025-05-12
Thank you for your honest and kind review! We're glad to hear you loved the boots and our communication. 😊 As for the bag mix-up, we'd be more than happy to help—please just reach out to us so we can sort that out for you quickly. Looking forward to your next order! ⚽👟
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Nvccyyfv · 1 review · Experienced 2025-04-07 ·
★★★★★
Highly Recommend- Always consistent
I was skeptical at first, but Boots Dubai delivers exactly what they promised. The boots arrived in perfect condition, and it was great. Customer service kept me updated throughout the process. Highly recommend!
N
Neha · 1 review · Experienced 2025-04-08 ·
★★★★★
Ordered my first pair from boots Dubai...
Ordered my first pair from boots Dubai, and i am beyond happy! The quality is top-tier, and delivery was faster than expected. if you are looking for legit football boots, this is place to buy!
A
Adam Reynolds · 1 review · Experienced 2025-03-18 ·
★★★★★
I recently ordered a pair of football…
I recently ordered a pair of football boots from Boots Dubai, and the experience was top-notch! The quality was exactly as described, shipping was fast, and the customer service team was very responsive. Highly recommend for anyone looking for authentic football boots!
* Look great from a distance but they’re not genuine product. Upon closer look you can see the imperfections in the sole and stitching. As products are advertised as “100% original” it’s a bit disappointing.
* Not comfortable to wear because the sole doesn’t have any flex to it, guess this is because of the materials used.
* Price and aesthetic is good though, depends what you’re looking for, comfort is important to me!
* Shipping took 3 weeks, I expected that so all good.
Reply from Boots Dubai2025-05-12
Thank you for your honest feedback—we truly appreciate it. We're sorry to hear that the product didn't fully meet your expectations. All our items are advertised as original, and we do our best to ensure quality by sharing real photos and sourcing from trusted suppliers. That said, we understand your concern about the comfort and details, and we're always working to improve.
We’re glad you were happy with the pricing and aesthetics, and we appreciate your patience with the shipping time. If you’d like, our customer support team is available to assist further—just reach out and we’ll do our best to help.
Thanks again for your support,
Boots Dubai Team
The variety of options and great communication is what I love most. My kids love the boots! We will continue shopping with Boots Dubai for a long time.
Reply from Boots Dubai2025-05-12
Thank you so much for your lovely review! We're thrilled to hear that your kids love the boots and that you’ve had a great experience with our variety and communication. It means a lot to us, and we’re excited to have you as part of the Boots Dubai family for the long run! ⚽👟
See you again soon!
Boots Dubai Team
A
Abdulla · 1 review · Experienced 2025-03-04 ·
★★★★★
Great customer service and very good prices
I ordered the Nike phantom gx Luna, ordered took a bit too long to be delivered but I understand that shipping takes long. Great customer service and very good prices
Reply from Boots Dubai2025-05-12
Thank you for your kind words and for your patience with the shipping time—we truly appreciate your understanding. We're glad you were happy with the Nike Phantom GX Luna and our customer service. We always aim to offer the best prices and support, and it’s great to hear that reflected in your experience!
Looking forward to serving you again soon! ⚽👟
Boots Dubai Team
C
Customer · 6 reviews · Experienced 2024-12-18 ·
★★★★★
I agree with the recent reviews for…
I agree with the recent reviews for Boots Dubai.
They lied about the boots we ordered, take your money then we received fake Boots.
They agreed to refund USD 100 and only sent USD 80 then when they received the poor review we gave them took the USD 80 back.
Do not trust BOOTS DUBAI. I am sure some people are happy getting screwed but that’s their problem. Buy you boots from a good source not these crooks
J
Jerry Ward · 1 review · Experienced 2024-12-18 ·
★★★★★
BEWARE NON AUTHENTIC FOOTBALL BOOTS FROM BOOTSDUBAI
We purchased a pair of Adidas football boots from BootsDubai. We asked if the boots were real and Authentic which they confirmed they were.
We paid the full price and when they were delivered you could see from the way the boots were made along with the packaging they were fake. I could have purchased the real thing direct from Adidas for approx £30 more.
Be aware of this Company and be aware of the Authenticity when buying as you will not get your money back. The staff seem polite but you are better of buying from a site in the UK.
Not sure where these people are based as they use a US telephone number.
Do not trust what these people tell you!
I just saw a customer review from a person that purchased the Yamal latest football boots.
They stated that know one had them apart from Boots Dubai.
MY DEAR FRIEND THIS IS BECAUSE THEY ARE FAKES!!!! THEY ADVISE THEY ARE REAL THEN SEND YOU FAKE BOOTS
Reply from Boots Dubai2025-02-11
We appreciate all feedback, but we find it unfair that you didn’t mention the fact that we partially refunded your money as part of our commitment to customer satisfaction. At Boots Dubai, if a customer is not satisfied with their purchase, we always work towards a resolution.
It’s clear that you’re just looking for trouble, but writing this won’t stop people from ordering from us. With over 15,000 satisfied customers, our reputation speaks for itself.
We wish you the best of luck with your future shopping experience.
