Bradford Exchange (bradfordexchange.com) has a 3.8 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 65% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.
The site did not clearly explain that I was signing up for a monthly subscription. I just wanted that one pair of earrings. Now, I will be sending that pair back, along with the ones you just sent me. I absolutely HATE the monthly auto ships!
Reply from Bradford Exchange2026-08-01
I am sorry for the misunderstanding of this subscription! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I ordered the Elephant, for 250 year, I did and have not received it from an order in June, 2025. The money was taken out of my account
Valori Mace
Reply from Bradford Exchange2026-08-01
I am sorry for the delay of your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I have ordered from you before but the inside piece in the Wicked Snow Globe was not as expected. It is very cheap looking.
Reply from Bradford Exchange2026-08-01
I am sorry you are not happy with your order. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
Kevin J. Almeida · 3 reviews · Verified · Experienced 2026-07-09 ·
★★★★★
Never received it.
Reply from Bradford Exchange2026-08-01
I am sorry for the delay of your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am sorry to learn of your experience! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am sorry for the misunderstanding of our Rewards Program! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I am sorry for the delay of your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
