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Brake Performance

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201 reviews

4.8201 reviews
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About Brake Performance

Data updated
Website
brakeperformance.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (7/7)
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About this business

We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.

Written by the business, not verified by us.

Is Brake Performance legit?

Brake Performance (brakeperformance.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping, noting that their orders arrive promptly, securely packaged, and in great condition. Many consumers also praise the high quality of the products, mentioning perfect vehicle fitment, impressive build quality, and excellent stopping power across various weather conditions. Though some customers mentioned that the brake pads produced unexpected amounts of dust or wore down relatively quickly during use. Some reviewers were not happy with occasional issues regarding incorrect parts being listed in the system or minor delivery delays. Despite these specific concerns, consumers remain very satisfied with the overall service and would purchase again.

Auto-generated from all reviews of this business. For reference only.

What people say

Rotors are awesome.

Rotors are awesome. Bought the rotors and ceramic pads as always, this time had an issue with ceramic pads creating lots of dust even after break in. Decided to go with BREMBO pads. Guess I dont know how to install and break in my ride after being a corvette owner for 45 years and being a mechanic. Spend the extra and by big name.

Reply from Brake Performance2026-04-08

Hi Paul, Thank you for your feedback and for being a long-time customer—we truly appreciate your support over the years. We’re sorry to hear about your recent experience with the ceramic pads. Brake dust levels can vary depending on driving style, vehicle setup, and bedding-in conditions, but we understand how frustrating it can be when performance doesn’t meet expectations—especially given your extensive experience as both a Corvette owner and a mechanic. Our goal is always to provide reliable, high-quality components, and we stand behind the products we offer. We’d welcome the opportunity to learn more about your specific setup and help determine whether the issue may be related to the pads themselves, installation variables, or other factors. In some cases, excessive dust can indicate uneven transfer layers or compatibility differences between rotors and pad compounds. Please feel free to reach out to our support team directly—we’d be glad to work with you to find a solution or recommend an option that better fits your expectations. Thank you again for your business and your honest feedback.

brakes

good customer service, helped me with an issue i had with my brakes

Reply from Brake Performance2026-04-05

Thank you for bringing this to our attention—we’re really sorry to hear about the issue with your brakes. That’s definitely not the experience we want for our customers. Brake noise can sometimes happen for a few reasons after installation, but we’d like to take a closer look and make this right for you. Please reach out to us directly at 1-866-756-5536 Monday through Friday between the hours of 7:30 to 4:30 PST and let us look into this so we can inspect the details and find out the source and/or which axel making the noise (front or rear) and resolve the issue as soon as possible. We appreciate your feedback and the opportunity to fix this. Best, Brake Performance team

Always Right

I'm a repeat customer. 5th set for a newly purchased Benz SUV. I haven't installed set purchased yet, but I am always happy with the quality, service and availability of Brake Kits that I needed. (I'm spoiled, they get it right the first time)

Reply from Brake Performance2026-04-12

Thank you for being a loyal repeat customer! We’re grateful to hear you’ve consistently had a great experience with the quality and service at Brake Performance.com. We appreciate your continued trust and support and truly appreciate each review. We strive to make our customers happy, even if they think that is spoiling them, we just call it doing the right thing.

The process was seamless and received…

The process was seamless and received the brakes and rotors in a timely manner. At this time, I cannot review the actual items quality and performance until they are put on my car.

Reply from Brake Performance2026-04-12

That is honestly valid. For the time being, we are super glad that the shipping was smooth! We hope you are content with the quality and mobility of the products. Please make sure to let us know, and thank you for your review!

Don't use them

Reply from Brake Performance2026-04-02

We’re sorry to hear this feedback. After reviewing the order, we confirmed that the part shipped matches the item selected at checkout. While we have tried to contact you and left you repeated message but have not heard back from you. We urge you to contact us so we can arrange for a full refund of $67 as a GOOD WILL. Thank you kindly.

Received call about one of the parts on…

Received call about one of the parts on my order not being available. Nice to hear a human!

Reply from Brake Performance2026-04-02

Dear Tommy, Thank you for your feedback! We’re glad you appreciated the personal call—our team believes in keeping customers informed and making sure there are no surprises with an order. We always aim to provide both accurate parts and real human support, so it means a lot to hear that stood out to you. If there’s ever anything we can do to make your experience a 5-star one, we’d love to help! Regards Brake Performance Team

Fast shipping and the parts matched the…

Fast shipping and the parts matched the OEM parts perfectly. New mounting hardware was provided so I didn’t have to use the dirty old pins and brackets

Reply from Brake Performance2026-04-12

Greetings, Leander. Our company members are glad to hear that the products you ordered arrived on time and also that they matched your OEM parts perfectly. Also, it is great to hear that you did not have to buy any mounting hardware, considering we already provided it. BrakePerformance.com appreciates your review!

Ordered slotted rotors

Update. I ordered slotted rotors, fit was on target but the slots were a little disapointing I normally use Z STOP. The web site made it seem like they made them right there. I bashed the brake pads for not being the right size. I made a mistake and didn't realize the fronts and rears are different sizes. After I dug through the box I found they had sent the correct ones. My apologies to Brake Performance. They sent me what I ordered.

Reply from Brake Performance2026-03-26

Thank you for your feedback—we’re glad to hear the rotors fit correctly, but we’re sorry the rest of your experience didn’t meet expectations. We understand your concerns regarding both the rotor design and the brake pads. The slot pattern can vary slightly by manufacturer, but it should still perform as intended. As for the pads, they should absolutely fit properly, so it’s concerning to hear they did not. In some cases, fitment issues can occur due to vehicle trim differences or order selection, and we’re always happy to help verify compatibility before or after purchase. Regarding manufacturing, we work with multiple suppliers globally, and all of our products—regardless of origin—are required to meet strict quality and performance standards. We’d really appreciate the opportunity to look into this further and make things right. Please reach out to our support team with your order details so we can review the issue and assist with a resolution. — Brake Performance Team Hi Jack, no apologies needed, we are happy the issue is resolved and wish you have a long and safe journey with new brakes. Best regards.

Superior Customer service and product…

Superior Customer service and product knowledge. Definitely will use again. I am also happy with price.

Reply from Brake Performance2026-03-18

Thank you for leaving a review about the quality of service received from Brake Performance. We are glad to be aware of the fact that our customers, you included, are happy with our prices! We hope to serve you again in the future and Happy St. Patrick's Day, John!

Good Products Great Service

I ran into some trouble with the parts that I ordered but after reaching out to the customer service team and going through a few troubleshooting steps, they ended up taking care of my issue. The experience was definitely above average and Denise was a fantastic rep that made a huge difference. Appreciate the business. Wish more companies were like this. Thanks!

Reply from Brake Performance2026-03-13

Thank you for sharing your feedback. We’re thrilled to have found A solution for the trouble that you experienced, and we will definitely make sure to relay your compliment to Denise. Your business is highly appreciated and looking forward to assisting you with your future braking needs. Thank you again for your feedback and for giving us the opportunity to sort it all out. Regards, Brake Performance Team

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