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Brake Performance

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201 reviews

4.8201 reviews
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About Brake Performance

Data updated
Website
brakeperformance.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (7/7)
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About this business

We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.

Written by the business, not verified by us.

Is Brake Performance legit?

Brake Performance (brakeperformance.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping, noting that their orders arrive promptly, securely packaged, and in great condition. Many consumers also praise the high quality of the products, mentioning perfect vehicle fitment, impressive build quality, and excellent stopping power across various weather conditions. Though some customers mentioned that the brake pads produced unexpected amounts of dust or wore down relatively quickly during use. Some reviewers were not happy with occasional issues regarding incorrect parts being listed in the system or minor delivery delays. Despite these specific concerns, consumers remain very satisfied with the overall service and would purchase again.

Auto-generated from all reviews of this business. For reference only.

What people say

Poor warranty

Super nice and knowledgable people. However, their warranty is not as good as it sounds. Even though they call it a “lifetime warranty”., they only allow one warranty claim and they require you to pay for the shipment of your rotors for the one time replacement. Not worth the money. A lifetime warranty should be free replacement for the life of the item you purchase regardless of how many times the item needs to be replaced. Secondly, the pads and rotors wear relatively quickly.

Reply from Brake Performance2026-08-09

Dear Joel, thank you for the kind words about our team’s service and knowledge! We completely understand your desire for ongoing coverage, but we’d like to clarify the timeline as a reminder. You purchased your original set for your 2000 Ford F-250 back in February 2014, and we were happy to provide a free replacement set in 2020 under our lifetime policy. After more than 12 years of use across two full sets of rotors on a heavy-duty truck, we feel our single-replacement policy helped deliver great value (you paid $220 for a set of machined rotors and pads) while keeping our everyday prices as low as possible. We always aim to be upfront about our one-time warranty policy on our website. Regarding pad and rotor wear, lifespan can vary widely depending on driving habits, vehicle weight, and driving conditions, but we always want to make sure you're getting the performance you expect. Thank you again for taking the time to share your thoughts and truly appreciate your past 12 years of patronage and wish you all the best!

Great Product, Great Value

I purchased front & rear slotted/dimpled rotors, pads, and semi loaded calipers for one of our trucks (2011 Silverado 2500HD Duramax). Fit, finish, quality, and performance of the products are all top notch. Same with the rotors & pads I purchased earlier in the year for a 2016 Audi S7. They perform great! I gave it 4 stars because half of the brake line caliper bolts & copper washer hardware packs were missing, which halted the install while I made a trip to the auto parts store. Also, one of the calipers didn't match the other 3... like it was a different brand/manufacturer. Not a big deal, as everything still fit and worked fine, and this is just a 16 year old work truck. But the finish was a different color, the pistons seals were a different color, it had a bleeder screw on both ends, and some extra 'ridges' on the caliper body. Again, not a big deal for me...but it would be for show cars, or anyone more OCD than I am. Aside from that piddly stuff, I highly recommend Brake Performance!

Reply from Brake Performance2026-08-09

Dear Brian, thank you so much for the fantastic review and for recommending Brake Performance! We're thrilled to hear that the fit, finish, and performance on both your Audi S7 and Silverado 2500HD have been top notch. We sincerely apologize for the inconvenience of the missing hardware and the trip to the parts store. We take quality control very seriously and will pass this along to our packing team to ensure hardware packs are complete. Regarding the caliper variation, while remanufactured OE cores can occasionally feature slight casting or seal differences from original equipment suppliers, they are always fully pressure-tested to perform identically. If you ever need assistance or hardware for future orders, please reach out to us directly—we’d love to make sure everything is 100% complete for you right out of the box. Thanks again for your business and taking the time to leave us this review.

I was doing the install yesterday as soon as I opened the box it was very clear that the upgrade sent to me would not fit, to big. Also the slots and dimples on the rotors aren't even drilled through

They called me to upgrade my product without charging more. Explained that this upgrade was more superior. They took care of me. That is great customer service. Thank you.

Reply from Brake Performance2026-08-10

Dear Scott, this is the standard our team aims to hold ourselves to. Thank you for your review and for choosing Brake Performance time and time again! It means more than you know. We wish you safe driving and that all is well with your vehicle, we will be here for you if you need any brake products so just remember that! Dear Scott, Thank you again for reaching out and revising the order. New parts should ship out as soon as they are manufactured and plated. We appreciate your continued support and reach out to our customer support if anything comes up.

Excelent product so far

Excelent customer service. So far so are the drilled and slotted rotors. Only a coupled hundred miles but much better performance than factory.

Reply from Brake Performance2026-08-10

Thank you for the excellent review! We’re glad you’re happy with our customer service and already noticing improved performance from the drilled and slotted rotors. We appreciate your business and choosing Brake Performance!

Great service. …

Brakes arrived on time and were exactly as ordered. Will recommend Brake Performance to friends/family.

Reply from Brake Performance2026-08-10

Dear Steve, we appreciate your recommendation! It is satisfying to hear the products you ordered arrived on time and were accurate to what you asked for! We hope everything continues to run smoothly. Sincerely, Brake Performance.

All hardware was included

All hardware was included. Packages arrived fairly quickly. The drilled & slotted rotors have been installed and are performing very well. Would purchase again if needed.

Reply from Brake Performance2026-08-10

Thank you for the great review! We’re glad everything arrived promptly, all the hardware was included, and your drilled & slotted rotors are performing well. We truly appreciate your business and look forward to serving you again at Brake Performance!

Changed out the rotors and brakes…

Changed out the rotors and brakes before a long road trip - at high speeds the breaking was smooth and consistent felt confident during multiple high-speed, breaking events that the brakes were dissipating heat as designed

Reply from Brake Performance2026-08-10

It's great to hear the brakes you purchased are performing well and safely on your road trip, Ron! That is great to hear from you. We hope your journey continues to run smoothly and safely! We hope to do business again with you in the future. Regards, BrakePerformance.com.

I had a really good experience with…

I had a really good experience with there services all through I received a defective rotor doing my first purchase, but they make sure to help me figure out the problem and they also send me a brand new rotor replacement and there brake pads are of really good quality materials and they have a good shipping time when shipping your products everything was well packaged and on time with instructions in inside the box of your package for you to have knowledge of the correct placement of your rotors for your particular car the rotors look and feel good I will must definitely will be buying more parts from them again for my car or future projects .

Reply from Brake Performance2026-08-10

Dear Jose, the BrakePerformance.com team strives to meet our customers needs and make them feel like valuable customers because, they are. If something went wrong with your order our first instinct is to get it right and fix whatever mistake happened in the first place. We are so thankful for your understanding and glad to know that you are happy now with the right products! We wish you safe driving and let us know if you ever need anything in the future!

Parts were correct and packaged nicely

Parts were correct and packaged nicely. Just wish i would have seen that you don’t send new clips with the brake pads. Only negative I can say. Thanks.

Reply from Brake Performance2026-08-05

Hi Michael, Thank you so much for your review. we really appreciate you taking the time to leave us your feedback. Brake pad hardware is included when kits are purchased as an incentive and free, otherwise they are available separately and listed under "hardware and rebuilt kits" when you buy pads only for an additional price. Thank you for your understanding and your business.

BETTER PRICE AND BETTER QUALITY THAN…

BETTER PRICE AND BETTER QUALITY THAN LOCAL PARTS STORES IN THE COMMUNITY! I SAVED $100.00 OR MORE BY BUYING FROM BRAKE PERFORMANCE! FAST SHIPPING, WELLWORTH A FEW DAYS WAIT! EXCELLENT COMMUNICATION ON MY ORDER INFORMATION! EXCELLENT PERFORMANCE!

Reply from Brake Performance2026-08-10

Dear Vince, the Brake Performance team really appreciates your enthusiasm! It is great to hear you were able to find the same products for way better prices. That sounds like a lucky find! Thank you so much for your review and we hope that everything continues to run smoothly with the items you purchased from BrakePerformance.com!

Wrong parts...

Reply from Brake Performance2026-08-05

Thank you for your feedback. We're sorry to hear the parts you received did not work for your 1974 International pickup. We were unable to find any prior contact from you regarding this order which was placed in our on-line website. In many cases with classic vehicles, fitment can vary based on the specific model, production changes, or previous modifications, and we're often able to quickly determine the cause and provide the correct parts or another solution. Please contact our customer service team with your order number, and we'll be happy to review the application and work with you to resolve the issue as quickly as possible. Your satisfaction is important to us, and we sure will attempt our absolute best to making this right. thank you for updating your review and acknowledging our team’s customer service efforts. We take accuracy very seriously, and after reviewing your vehicle's specifications, our fitment database and catalog remain correct for standard factory setups. However, aftermarket modifications or mid-year production variations can sometimes cause unexpected fitment discrepancies on certain vehicles. We completely respect your decision to share your experience, but we want to be clear, our offer of a full refund is still valid and has no conditions attached. We stand behind our products and full customer service satisfaction. Please let us know if you change your mind! Best regards.

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