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Bramble Berry

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221 reviews

4.7221 reviews
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About Bramble Berry

Data updated
Website
brambleberry.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
221 reviews
Replies to negative
100% (11/11)
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About this business

Bramble Berry is a premier marketplace for soap making supplies, offering a vast selection of high-quality ingredients and tools for crafting soap, candles, and body care products. Their extensive inventory includes fragrances, essential oils, colorants, bases, and packaging options, catering to both novice and experienced artisans. Bramble Berry is renowned for their exclusive product lines, detailed project tutorials, and exceptional customer service. Their commitment to quality and innovation ensures that customers have access to the best materials for creating unique, handcrafted items. Explore Bramble Berry to elevate your DIY crafting experience.

Written by the business, not verified by us.

Is Bramble Berry legit?

Bramble Berry (brambleberry.com) has a 4.7 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, featuring amazing scents, useful soap-making resources, and a wide selection of supplies. People also really appreciate the careful packaging that prevents any damage and the reliable delivery service that gets items to them quickly. Some reviewers were not happy with the high prices of the items, mentioning that it becomes a stressful purchase without coupons or ways to save money. Consumers also noted that shipping can sometimes take a long time and processing orders feels quite slow.

Auto-generated from all reviews of this business. For reference only.

What people say

My first of many orders…

With this being my first order through Bramble Berry, I was truly satisfied with the order process. I wasn’t a fan over the cost of shipping but I will contribute that to the fact that my order was so small. Overall, I’m pleased with my order and how everything turned out.

Reply from Bramble Berry2026-08-11

We're so glad to hear you were satisfied with your first order! We understand your concern about shipping costs, especially for smaller orders. We appreciate your feedback and are happy everything turned out well.

Good products

Good products. However the company seems to take a very long time to process an order, and shipping is also a long process. I'm one state away from their location, and the whole ordering-shipping process has taken 11 days.

Reply from Bramble Berry2026-08-12

We appreciate you sharing your experience with our order processing and shipping times. We understand your frustration with the 11-day delivery, especially being so close. We are actively working to improve our fulfillment speed.

I ordered over a week ago and cannot…

I ordered over a week ago and cannot find any tracking info. The website wants me to create an account, so I did and it says I have no orders. I called the 800 number and it’s 3 days out and I tried to start a chat and thing. My business is on hold because I need my order and have no clue as to when I’ll get it or if it’s even there… my money was taken so I’m assuming.. update: got a response within the hour and problem was solved… was glad it did not take 3 days. 🤗

Reply from Bramble Berry2026-08-11

We're so sorry you haven't received our response yet! We answered you about an hour after you messaged us, but sometimes our emailed responses go to spam. Your order is expected to deliver tomorrow!

Excellent Service and Products

As always, my order was great. My only suggestion is that when a fragrance is being discontinued, perhaps whatever would be a good replacement could be offered. Too many times, there is a fragrance I repeatedly order and find out I can no longer get it and I have to figure out a replacement that is close.

Reply from Bramble Berry2026-08-11

We're so glad to hear you consistently enjoy your orders! We truly appreciate your valuable suggestion regarding discontinued fragrances and offering replacements. We understand how frustrating it can be when a favorite scent is no longer available, and we are actively exploring ways to improve this experience for our customers.

I absolutely love Bramble Berry

I absolutely love Bramble Berry! Their products are consistently high quality, and I’ve been so impressed with the selection of fragrance oils, soap-making supplies, and ingredients. Everything arrives well packaged and just as described. Their website is easy to navigate, and I especially appreciate the helpful product information and soap-making resources. As a small handmade soap business, having a reliable supplier makes such a difference, and Bramble Berry has become one of my go-to sources. The quality, variety, and customer service are all excellent. I highly recommend Bramble Berry to anyone who loves making handmade soap and body products!

Reply from Bramble Berry2026-08-11

We are so happy to hear that our products and resources have been a valuable asset to your handmade soap business! We truly appreciate your kind words about our quality, variety, and customer service. It means a lot to us that you consider us one of your go-to sources.

The website is very easy to use for…

The website is very easy to use for finding products and supplies. However at checkout when I was logged into the website I was unable to use the coupon I had to be a guest to use the coupon. Also during checkout I was unable to use PayPal, but I have been able to in the past. The products received are great and I will continue to order, but may not be able to get points because of the above issues.

Reply from Bramble Berry2026-08-11

We appreciate you sharing your feedback regarding your recent experience. We are glad to hear you find our website easy to use for product discovery and enjoy our products. We understand your frustration with the coupon and PayPal issues at checkout, especially since you've used PayPal successfully before. We are actively investigating these technical difficulties to ensure a smoother experience for all our customers.

I am happy with my purchase

I am happy with my purchase. The fragrance oils are awesomely nice scents. I will be buying for more. Shipping to Singapore was also smooth sailing! Great job, Bramble Berry! And the Bramble Berry scent is very nice too! 😍

Reply from Bramble Berry2026-08-10

We are so happy to hear you love our fragrance oils and had a smooth shipping experience to Singapore! We appreciate your kind words and look forward to your next purchase.