Brightside Health

The therapist has been very detailed in…

The therapist has been very detailed in making sure that everything is working out for me.

So far I’m very satisfied

Great Therapy and follow ups

Great Therapy and follow ups. Very knowledgeable and patient Counselir.

Felt like I was talking to a wall for 3…

Felt like I was talking to a wall for 3 straight sessions

Best Mental Health Help

My therapist is the best.I am a retired nurse Have met many Drs Therapists,medical professionals in my lifetime,this one rules

Worst Provider Experience I've Ever Had

This was the worst provider experience I've had, on every front. The provider was rude, dismissive, and — most concerning — not knowledgeable in her own field. She opened by asking for my "diagnosis." I gave a detailed 2–3 minute history, including the anxiety and depression medications I'd been prescribed, past and current. Her reply: "So, I'll ask again. What is your diagnosis?" Thrown, I said I wasn't sure I had one in any official capacity. She responded, "You can't get medications without a diagnosis, so what is yours?" — as if the detailed history I'd just given her didn't count. It went downhill from there. I asked whether she was familiar with hyperbolic tapering for antidepressants. Her entire answer: "I'm familiar with a lot of things." I was struggling to taper off duloxetine, which is well known to be difficult to discontinue. She offered no guidance beyond what a previous provider had already given me — drop to 20 mg, hold, then stop — an approach that had already left me with severe withdrawal symptoms. She had nothing further to offer. In short: uninformed, confusing, rude, dismissive, and unhelpful. I've never had an interaction this bad across the board. Separately, my attempts to delete my account and records have gone poorly. Customer service first replied with incorrect information about what HIPAA requires, then stopped responding once I pushed back. If I don't receive a substantive reply, I intend to file a complaint under Washington's My Health My Data Act once the statutory response deadline passes later this month.

Fast service when you need it

Fast service when you need it, compassionate staff

They were concerned about my well being

It just every body are professional…

It just every body are professional down to earth lovable people that cares for your well being can’t say it enough Very professional

Brightside has been so beneficial to my…

Brightside has been so beneficial to my life. It was very easy to sign up and schedule my first appointments. My psychiatrist and therapist have been amazing and I’m so grateful. It’s easy to make my copayments, video and audio quality is very good and the app is pretty user friendly. I would recommend Brightside to those who have trouble getting to an actual physical office for therapy visits, it’s very convenient

Daisy is AMAZING

Daisy Drayton has been absolutely amazing throughout my care. She’s incredibly patient, takes the time to truly listen, and always makes me feel comfortable and understood. I never feel rushed during appointments, and she explains everything in a way that’s easy to understand. I’m very grateful for her support and would highly recommend her to anyone looking for a compassionate and knowledgeable psychiatrist.

IF YOU HAVE ANXIETY DO NOT USE…

IF YOU HAVE ANXIETY DO NOT USE BRIGHTSIDE!!! My therapist here was a beautiful human being. However, This company has only made my mental health worse. They are the worst company I have ever worked with. They write me an apology letter every other day for the sick games they play. So you know Im not wrong or delusional. Do NOT trust Brightside!!! They will charge you money that you dont owe every other day, and on the days that you get a reprieve from those texts and emails, they will lock you out of your account and cancel your upcoming sessions.

Easy experience

I like Karen very much, patient, kind, and good insight. Easy appointments. Would def recommend

Safe place and comfortable

I had a horrible experience with therapist when I was a teen hadn't seen one since .. until now and I'm very happy with this experience, the Dr shows compassion and understanding , she doesn't put herself above you making u feel small and broken.. I feel blessed to have a comfortable and safe place to go and let out the stuff that needs let out m

The provider I saw was by far the worst…

The provider I saw was by far the worst I have ever spoken to for my mental health. Seemed aggressive and a terrible listener. Ended up saying “ what do you want to do” instead of offering alternatives that could work for my situation. So now I’m the expert? Complete waste of my time and money

A well thought out program

Everyone is easy to get in contact with. Getting medication is easy. My therapist is very kind and helpful. And the lessons that are provided to understand your depression are excellent.

Productive

Productive, timely, reminders, I am held accountable, I am asked why. My Therapist time is mine for 60 minutes

Geraldine is the best!

Geraldine is caring, knowledgable, responds promptly to messages and is funny.

Easy reliable

Easy fast reliable

Very easy to use.

Very easy to use. Just fill out the information and you can visit the doctor on line. My visit was about $58.