Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach?BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.
Written by the business, not verified by us.
Is BringFido legit?
BringFido (bringfido.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 75% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-09-03.
Amazing!!
I get super nervous taking my dog places and leaving her anywhere. BringFido put me at ease by assuring I was staying at a pet friendly hotel that not only welcomed dogs, but loved dogs!
My room was exactly what I asked for and I was so at ease I could actually enjoy my vacation, even while being away from Cookie for a few hrs.
Thank you BeingFido!!!!
Reply from BringFido2025-10-13
We understand completely, and you're welcome! We're thrilled you found us and look forward to helping you with your next trip!
Good service / bad hotel recommendation ! Bring Fido customer service was great (…
Bring Fido customer service was great ( 5 star ) The hotel , Foothills in Rapid City , SD was terrible (1 Star at best ) very pet unfriendly , plus hidden charges ! Bring FIdo should drop them , that’s the reason for 3 Stars .
Reply from BringFido2025-10-08
Thanks for sharing your experience with our customer service! We're very glad to help.
We provide a full range of options for all guest preferences, so please do leave your thoughts directly on this hotel's page on our website, so that other guests have your insightful notes to consider before booking. Guest reviews like yours are invaluable!
https://www.bringfido.com/login/?next=/user/reviews/post
Bring Fido is the first place we go to book a hotel when we are traveling with our dogs. We've never been disappointed with the service and the Pet insurance gives us peace of mind in case our high energy dog decides to chew something while we're gone. So far, we haven't had any issues, but it's nice to know we're covered in case something happens.
Reply from BringFido2025-10-04
Thank you for trusting us with your travel needs! It makes our day to hear that we're your go-to!
Search engine really helps narrow down options and is easy to use. Traveling with pets can be a challenge, but BringFido makes it a lot easier! We found an amazing place to stay while traveling with BringFido.
Reply from BringFido2025-08-28
Hooray! Thank you for allowing us to be of service, and for taking the time to share your experience.
DO NOT USE THIS APP. THEY USE PEOPLE'S LOVE OF THEIR PETS TO SCAM THEM OUT OF MONEY. They do not vet the hotels. I booked through them and when I arrived at the hotel and checked into my room, there was mold, bugs around the bed ruffle, looked like someone attempted to clean vomit off the walls--you get the picture. I immediately checked out. Staff refused to refund, manager won't take my calls. BringFido says they cannot refund because there was a no cancelation policy, which I get, but not when the product is not as described; services were not rendered and conditions were unacceptable. Come to find out, they have an average Better Business Bureau rating of 1, and there are many similar complaints. They are also affiliated with Expedia, but Expedia refused to acknowledge this. However, BringFido confirmed they are affiliates. I will never use either of these services again. I am also filing a consumer complaint with the Nebraska Attorney General, regarding both the Ramada by Wyndham in North Platte, NE, but also against BringFido. There is recourse for these kinds of unethical businesses, but in the meantime, do not use their services. Reviews of the company reveal the same issues I have listed here in their handling of business.
Reply from BringFido2025-08-28
We're very sorry you had such a terrible experience at the hotel you booked. BringFido connects travelers with pet friendly accommodations, and just like any reputable travel site, we provide guest reviews to help you make an informed decision about the establishment. The hotel you booked had 15 reviews on our site alone, and hundreds more provided through a TripAdvisor link on the same page, specifically to give you information about what you might expect at this particular property. Booking a non-refundable reservation allows you to pay a lower rate, but at the risk of not being able to cancel, thereby guaranteeing the stay for the hotel. It is a risk, and more often than not works out. We are not directly partnered or affiliated with the hotel you chose, but of course wish it had been a better experience.
As we travel by car with our dogs we’ve grown to value and trust BringFido for all our dog travels. Excellent customer service and it’s great to book a stay and have an advocate for you and your pups. We have booked with them for years.
you think you can trust what you read, but its all lies, I booked a room from the bringfido website, no pet fee, lies, I got an email and the host wants to charge 25 per night, your web site sucks, I had to wait 10 days to get my freaking Refund you losers, YOU SUCK!@!!
Reply from BringFido2025-08-20
We're sorry you had a negative experience. The team we have dedicated to verifying policies with hotels before your stay did just as we would hope, and discovered the new info. Changes to hotel policies do happen, and that is why we double-check everything for every one of our guests. It sounds like you got a refund, but your financial institution was slower than you'd have liked in crediting your account. That is not something we control, but do regret you were displeased.
i have two Great Pyrenees, Maxwell and Hiver, and many hotels wouldn't take us due to their size. this hotel welcomed us with open arms. i found their staff to be incredibly kind and caring. the hotel is very clean and comfortable with nice up-to-date amenities. an example of everything i look for in a hotel. but the staff is what makes this place shine, and because of them i would stay here again without hesitation. thank you tabitha, amanda and roja for the refreshing stay, you are very much appreciated!
Reply from BringFido2025-08-04
Thank you for your review of a wonderful hotel you found through BringFido! We invite you to also leave your experience on the property's page on our website so that fellow travelers can benefit from your insight: https://www.bringfido.com/user/reviews/post
Used this app extensively for booking hotels and finding amenities during a 4 day cross country road trip that had us going through 5 different states. No issues with any of the bookings and found some great dog parks as well
I just want to send out my sincere thanks to the team at BringFido. I coordinated lodging through their website for a LaQuinta Inn in Las Vegas. Of course, it looked great in the pics but when we arrived, the accommodations were fair at best. There was people hair in the bed from the previous guest, (assumed) the pool was closed for use and the breakfast kitchen was represented by a "B" rating by the Dept of Health. They helped to try to negotiate a refund but unfortunately the hotel only settled for not charging us for the day not used. They helped us find a much better location to stay which was perfect!
Reply from BringFido2025-07-29
We're always at your service and glad to negotiate the best possible outcome. Thank you for sharing your experience!
I inadvertently clicked what I thought was to look at pricing but ended up making a reservation I did not want. I called Bring Fido and the gentleman on the line promised to take care of which he did. Will use you again. Thank you!
Blake
A blatant AI or Fake review is posted on this site.
I have never spoke with the person and it beyond
malicious. All I could do is respond. Bring Fido
will not remove it and the same posted on Yelp.
They should not be in business. No respect for
a business and all the hard work put into a business.
Reply from BringFido2025-07-16
We're sorry you received a negative review. We know how upsetting that can feel when you work so hard for your customers. It's disheartening. We were unable to uncover anything that indicated this was AI or a bot, and our policy remains that we do not remove negative reviews for active businesses. The best course of action is to post a response to that review so that site visitors can see how you handled that person's complaint.
Here’s the direct link again to your review section: https://www.bringfido.com/resource/7444/review/.
Excellent customer service. Friendly, knowledgeable, respectful.
Helped me with reservation two nights in a row. No one was at the desk of the motel and I had paid online. Customer service person got ahold of someone to let me in and get a key. Very much appreciated as I wasn’t feeling well and didn’t want to hassle with trying to cxl and get a refund.
Reply from BringFido2025-07-07
Thank you for your kind words. We're very happy to be of service.
We took a road trip last year for the first time, with our dog, and again this year. We drove from Illinois to Oregon. Bring Fido made traveling incredibly easy. We decided when we wanted to stop driving for the day, found a hotel and also where to have dinner. It’s great, and customer reviews are incredibly helpful. Makes traveling with your pet so much easier and enjoyable.
Reply from BringFido2025-07-07
Thank you so much for taking the time to share your experience with using BringFido for your travels!
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