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Media & Publishing

Broadway.com

73 reviews

4.873 reviews
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About Broadway.com

Data updated
Website
broadway.com
Category
Media & Publishing
Location
United States · New York
Status
Unclaimed
Last 12 months
73 reviews
Replies to negative
0% (0/1)
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Is Broadway.com legit?

Broadway.com (broadway.com) has a 4.8 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

c
customer · 3 reviews · Experienced 2026-05-14 ·

This was a great way to maneuver…

This was a great way to maneuver through the many choices for shows. Loved the ability to put in a specific date and see only those shows available. The feature that enables the guest to actually see the seats’ view is outstanding.

F
Fernanda Webster · 1 review · Experienced 2026-05-15 ·

Ease of use

I logged onto to make a last-minute purchase and was able to complete said purchase within three minutes tops. The site was clear and concise and easy to use easy to read. I did not run into any hiccups.

l
laura minarsch · 1 review · Experienced 2026-05-12 ·

Wish tickets in mobile hand more than…

Wish tickets in mobile hand more than 25 hrs in advance.

J
James Karcher · 1 review · Experienced 2026-05-13 ·

Easy to book and use a gift card to…

Easy to book and use a gift card to purchase

E
Edgard Rodz. · 2 reviews · Experienced 2026-05-12 ·

The ease of buying a ticket

O
Oluyemi Ajayi · 3 reviews · Experienced 2026-05-09 ·

Easy and quick

A
Albert J Salame III · 1 review · Experienced 2026-05-09 ·

Quick and easy process.

C
Consumer · 2 reviews · Experienced 2026-05-06 ·

Easygoing

Easy procedure

J
Jennifer Sherman · 1 review · Experienced 2026-05-02 ·

Easy to navigate

Easy to navigate. I like that it has a list of all the shows, sorted by popularity and a little summary of what the show is about. It’s convenient to choose a show if you don’t have a specific show you want to watch and base it on popularity and ratings.

C
Carmen Melissa · 1 review · Experienced 2026-05-02 ·

Simple & Quick

Booking my Broadway show tickets for The Great Gatsby was simple and quick! Love Apple Pay!

E
Ernesto P · 1 review · Experienced 2026-05-03 ·

Easy Peazy!

Very easy process selecting a show and seat selections. I’ll be coming from California, and excited for the show.

A
Aaron Strickland · 3 reviews · Experienced 2026-05-03 ·

Easy checkout!

j
joe yamin · 1 review · Experienced 2026-05-01 ·

Wrong performance date but right customer service!

I need help to switch the performance dates. The first time ever the rep. made the process quick, direct and with a personality!

S
Sierra Larie · 1 review · Experienced 2026-04-29 ·

Long time to get confirmation

Process was very easy but I didn't receive my confirmation email for around 12 hours. I was very concerned

F
FS · 2 reviews · Experienced 2026-04-28 ·

Seamless and Easy process

Was able to see all shows, whether On Broadway or Off and the calendar was very user friendly. The website makes the process of learning about each show/venue and being able to purchase tickets seamless and easy.

E
Erica Stewart · 1 review · Experienced 2026-04-26 ·

The view from the seat option is…

The view from the seat option is helpful and telling me the fees in advance. Super helpful.

A
AV · 2 reviews · Experienced 2026-04-27 ·

simple process

M
Marda · 4 reviews · Experienced 2026-04-22 ·

This was very easy to find the seats…

This was very easy to find the seats that I wanted. It was easy to check out.

K
Karen Bosworth · 1 review · Experienced 2026-04-22 ·

Top-notch customer service!

We purchased what for us were four expensive theater tickets months ago, only to have one of the four have a medical emergency a few days before the show. I emailed customer service regarding options for the ticket that would not be used and received timely, informative responses that led to a perfect resolution.

A
Alice · 4 reviews · Experienced 2026-04-21 ·

Seamless transaction

I have been trying to buy tickets for this for weeks thru some other play form & they requires an elaborate lot in & used scarf tácticos. Broadway.com was simple, clear & effective