About Broadway.com
Data updated- Website
- broadway.com
- Category
- Media & Publishing
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 73 reviews
- Replies to negative
- 0% (0/1)
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Is Broadway.com legit?
Broadway.com (broadway.com) has a 4.8 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Ease of order start to finish
Great and easy experience
Great experience! The website offers several options to explore before purchasing. I especially liked how easy it is to see the view from the seats you select, which makes choosing the best seats much easier and gives you confidence before completing the purchase.
The website is easy to navigate and I…
The website is easy to navigate and I got the tickets we wanted.
Easy to navigate and very quick.
Easy to see the seats that I purchased
Easy to see the seats that I purchased, and easy to buy tickets !
I can’t say enough positive things…
I can’t say enough positive things about the customer services I received from Bill at Broadway.com today. I had to change tickets to two Broadway shows when my trip dates to NY were unexpectedly moved to later dates. Bill quickly and efficiently exchanged the tickets for one show at no extra charge. He reached out to the second theater and was able to once again work his magic. Those tickets were also changed at no extra charge. Throughout the entire experience Bill was patient, funny and very professional. We need more people like Bill who is outstanding in the customer service field. Kudos to Bill and thank you so much for all of your fine efforts.
Quick and Effortless Navigation!
The site is very easy to navigate, learn about shows, see which seats are available in a map view, and purchase. Quick and effortless!
Very simple process from start to…
Very simple process from start to finish. Love that I can see the actual view from my chosen seats.
Wonderful experience!!
I had a wonderful experience purchasing my Broadway theater tickets through Broadway.com. We bought our tickets before we knew the official schedule for the FIFA World Cup matches. When the schedule was finally released, we almost had a heart attack—they were on the same day at the exact same time! I called Broadway.com, and I was told that all sales were final. We didn’t know what to do. Finally, I decided to call again, and this time I spoke with Trike. He didn’t promise me anything, but he told me he would do his best to help. He went above and beyond. He contacted the theater on my behalf, and they were able to change our tickets. The kindness, professionalism, and genuine care Trike showed were truly exceptional. I will always be grateful to her for making it possible for us to enjoy both the World Cup and our Broadway show. Thank you, Trike, for your outstanding customer service!
Easy peasy
Easy peasy. Thank you! And, a discount for receiving the tickets through email. I am hoping that the seats have no obstructions. We are coming from New Mexico!
it was pretty easy and I loved being…
it was pretty easy and I loved being able to see my view from my seat feature.
Amazing experience
Amazing experience. The site was simple to use
It was easy to see rhe available seats…
It was easy to see rhe available seats also was able to get an affordable price 😀
Loved the transparency around fees!
Easy to search dates and select seats. clear and simple instructions throughout, and I received confirmation immediately. The price listed included the fees, so the checkout was smooth without shock. Thank you! Can’t WAIT for the show!
Found a great seat
Calendar, seat selections and booking tickets were easy. Found a good deal with a close seat in the orchestra at a price that was better than expected. Can't wait to seat Death of a Salesman.
Easy and efficient
Purchasing Theatre tickets
The on line web site was very easy to navigate, I was able to complete my purchase easily.
Ease from theatre website
Ease from theatre website. Ability to sort or filter and see view for comparison to pick the best seats for my family and budget. Electronic ticketing rounds out the ease of use. I appreciate the immediate confirmation with next and follow up with additional shows we may be interested in.