BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world.
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Is BruntWork legit?
BruntWork (bruntwork.co) has a 4.6 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the quick response times when coordinating various projects. People truly love how exceptionally smooth the onboarding process is and how talented the assigned professionals are. Client success managers are often described as extremely supportive and always ready to help resolve issues.
Some reviewers were not happy with the initial management overhead, noting occasional delays or finding that the first candidate was not entirely suitable. However, most consumers emphasize that once everything is properly set up, the ongoing collaboration runs smoothly and efficiently.
Auto-generated from all reviews of this business. For reference only.
My staff assistant, Joanne, is extremely knowledgeable. She has been able to catch on very quickly and able to complete tasks in a very quick manner. I enjoy working with her.
Reply from BruntWork2026-08-06
Thank you for highlighting Joanne's contributions. It's wonderful to hear that she was able to learn so quickly, complete tasks efficiently, and become someone you genuinely enjoy working with. We're proud to match our clients with talented professionals like Joanne, and we'll be sure to share your kind words with her.
The BruntWork Team
Ivy (Maria Espero) has been such a blessing to me and our company! I can’t say enough great things about her. She has been eager to try new tasks, and has succeeded at them. She has been able to keep us current on invoices and booking purchase orders, which we have struggled to do for years, due to the volume and other tasks the team and I are involved with on a daily basis. Our business is about to double in volume for the rest of this year, so Ivy will be very busy!
Reply from BruntWork2026-08-06
Thank you for sharing such a wonderful review of Ivy. It's fantastic to hear that she's taken on new challenges with enthusiasm and has helped your team stay on top of invoices and purchase orders after years of difficulty. We're excited to see her continue supporting your business as it grows, and we'll be sure to pass your kind words along to Ivy.
The BruntWork Team
I've been working with this company for over a year and plan to stay with them for many more. The service is speedy, cost-effective, and consistent. The diversity in skilled staff gives me more than one person to complete a task; rather, it builds a team I can count on. David Oletu, Nigeria, stands out in our team as a positive activator! He gets the job done and helps others get their jobs done week after week. It's the kind of talent that is hard to find.
Reply from BruntWork2026-08-06
Thank you for sharing your experience. We're so glad that over the past year BruntWork has helped you build a dependable team, not just fill individual roles. It's especially great to hear that David has become such a positive force for your team, and we'll be sure to pass along your kind words. We appreciate your continued partnership and look forward to supporting your growth for many more years.
The BruntWork Team
My company has been working with Bruntwork for over two years now and we have a team of 7 using their services. Recently we brought on a great Senior Graphic Designer, Rose Garcia, that has brought a high level of design to our team and improved many of our graphics.
Reply from BruntWork2026-08-06
Thank you for trusting BruntWork for more than two years and growing your team with us to seven talented professionals. We're delighted to hear that Rose has elevated the quality of your designs and made such a positive impact on your creative team. We truly appreciate your continued partnership and will be sure to share your wonderful feedback with Rose.
The BruntWork Team
We have been using BruntWork staff (Herlyn) for over a year now. We are very pleased with the professionalism and expertise that Herlyn provides. Very responsive to us during our working hours and able to complete all tasks and duties on time, within our parameters. Thank you
Reply from BruntWork2026-08-06
Thank you for partnering with BruntWork for over a year and for sharing your experience. We're so pleased to hear that Herlyn's professionalism, responsiveness, and consistent delivery have made such a positive impact on your team. We truly value your continued trust and will be sure to pass your kind words along to Herlyn.
The BruntWork Team
Roel is a rockstar. Our business has thrived with him in it.
Reply from BruntWork2026-08-06
We're thrilled to hear that Roel has had such a meaningful impact on your business. Knowing your business has thrived with him on your team is exactly the kind of outcome we strive for when matching clients with exceptional talent. Thank you for your kind words, and we'll be sure to share your "rockstar" compliment with Roel.
The BruntWork Team
We have had success with some team members.
However, overall, BurntWork stands out for its excellent communication, professionalism, and how easy they are to work with.
Reply from BruntWork2026-08-05
We’re glad to hear that you’ve had success with some of your team members and that our communication, professionalism, and ease of working together have stood out. We know there’s always room to improve, and we’re continually working to make every placement as successful as the best ones. We appreciate your trust in BruntWork and look forward to supporting your team as it continues to grow.
The BruntWork Team
We have been working with Mark at BruntWork for nearly a year, and he has been an absolute pleasure to work with throughout. Mark is incredibly reliable and always completes his work to a high standard. He quickly understands what is required of him, needs very little direction, and consistently delivers on time. He has a fantastic personality, is approachable, and is always easy to talk to. Communication has been effortless, and he has become a valued part of our team. We have thoroughly enjoyed working with Mark and wouldn't hesitate to recommend him. He has been a real asset to our business, and we are very grateful for all of his hard work and dedication.
Reply from BruntWork2026-08-06
Thank you for sharing such thoughtful feedback about your experience with Mark. It's wonderful to hear that over the past year, he has become such a trusted part of your team through his reliability, initiative, and consistently high-quality work. We're grateful for your continued partnership and will be sure to share your kind words with Mark.
The BruntWork Team
Camille has been a great addition to our team. She’s very smart, driven and has a strong desire to excel in her role.
Reply from BruntWork2026-08-06
We're thrilled to hear that Camille has become such a valued member of your team. Her intelligence, drive, and eagerness to excel are exactly the qualities we love to see in our talent, and it's wonderful to know they're making a positive impact on your business. Thank you for your kind words, and we'll be sure to share them with Camille.
The BruntWork Team
Jeorge and Stephanie are amazing! they have helped me manage the business so much better. It has been a huge help having them here.
Reply from BruntWork2026-08-06
We're so happy to hear that Jeorge and Stephanie have made such a positive impact on your business. Knowing they've helped you manage things more effectively and have become such valuable members of your team is exactly the kind of partnership we strive to create. Thank you for your trust, and we'll be sure to share your wonderful feedback with both Jeorge and Stephanie.
The BruntWork Team
We can't express enough how pleased we are with our employment of Mylene, our bookkeeper. She has been an absolute asset since the day she started. We would love to duplicate her!
Reply from BruntWork2026-08-06
We're delighted to hear that Mylene has been such an incredible asset to your team from day one. Hearing that you'd love to duplicate her is one of the best compliments we could receive, and it speaks volumes about the impact she's made. Thank you for your trust in BruntWork, and we'll be sure to share your wonderful feedback with Mylene.
The BruntWork Team
The signing up and onboarding were very professional. The first candidate was not suitable, so BruntWorks replaced that person and from that point on it's been seamless with no issues in any area whatsoever.
Reply from BruntWork2026-08-06
We're so pleased to hear that while the first candidate wasn't the right fit, we were able to quickly find someone who was. It's wonderful to know the onboarding process was professional and that everything has been seamless since then. Thank you for trusting BruntWork, and we're committed to continuing to support your team's success.
The BruntWork Team
We're so glad to hear you've had a great experience with both our team and the support you've received. Providing responsive service and building lasting partnerships is at the heart of what we do, and it's wonderful to know that's been reflected in your experience. Thank you for your trust and kind words.
The BruntWork Team
I've worked with several VA agencies and had poor experiences. Bruntwork is a game-changer! Excellent team, great follow-ups. And my VA is amazing. He's trusted partner in my business. I enjoy working with him every day. He's very responsive and goes the extra mile. I feel like I have a trusted ally all the time. I love our collaboration and we're getting a ton of work done together. I highly recommend!
Reply from BruntWork2026-08-06
Thank you for sharing your experience. It means a lot to hear that BruntWork has been a game-changer after your previous experiences, and that your VA has become a trusted partner who goes the extra mile every day. Building long-term partnerships based on trust, collaboration, and the right talent is exactly what we strive for, and we're grateful to be part of your journey.
The BruntWork Team
I was hesitant at first and wasn't sure BruntWork could live up to their reviews and my standards. Working with an ethical company where my assistant is supported and paid well was also important to me. BruntWork quickly identified the right support staff for me. I have worked with my assistant for almost a year! This is the first time in 6 years of business I have had an assistant match my business values and consistently be so dedicated to my business. They are so great to work with.
Reply from BruntWork2026-08-06
We're so grateful you gave BruntWork the opportunity to earn your trust. Knowing that after six years in business, you've found an assistant who aligns with your values and has remained a dedicated part of your team for nearly a year means so much to us. Creating successful, long-term partnerships while supporting both our clients and our talent is at the heart of what we do, and we're thrilled your experience has reflected that.
The BruntWork Team
Gerald has been a fantastic virtual assistant! He was a standout candidate in our 5-person interview process and has thoroughly completed every task given to him. It has been truly easy and benefical to bring him on board our team!
Reply from BruntWork2026-08-06
We're delighted to hear that Gerald stood out during your five-person interview process and has continued to exceed your expectations. Knowing he's made such a positive impact and that bringing him onto your team has been such an easy and beneficial experience is exactly what we strive for. Thank you for trusting BruntWork, and we'll be sure to share your wonderful feedback with Gerald.
The BruntWork Team
Enjoy working with Bruntwork because they are always looking for ways to help me scale my business. My assistant has been absolutely amazing. He helps me keep everything in order.
Reply from BruntWork2026-08-06
We're so glad to hear that BruntWork has been able to support your business as you continue to scale. It's wonderful to know your assistant has become such a valuable part of your day-to-day operations by helping keep everything organised. Thank you for your trust, and we look forward to continuing to support your growth.
The BruntWork Team
This has been a great experience so far. Bruntwork found me someone who is a self starter and is fitting into company culture well.
Reply from BruntWork2026-08-06
Thank you for your kind words. We're delighted to hear that we found someone who is a self-starter and has fit so naturally into your company culture. Finding the right long-term match is our priority, and we look forward to supporting your team as it continues to grow.
The BruntWork Team
Therese Regis has been a wonderful agent thus far! She has been on time and goes above and beyond for her work! It puts my mind at ease to know that she can fully handle the tasks required of her and she will seek out knowledge if needed.
Reply from BruntWork2026-08-05
We're delighted to hear that Therese has given you such confidence and peace of mind. Her initiative, reliability, and commitment to going above and beyond reflect the dedication we aim to bring to every client partnership. Thank you for recognising her hard work, and we're excited to continue supporting your team.
The BruntWork Team
Pearl was a great find and hardworking and really cares about doing a good job!
Reply from BruntWork2026-08-05
We're so pleased to hear that Pearl has been such a great addition to your team. Her strong work ethic and genuine commitment to doing an excellent job are qualities we truly value, and it's wonderful to know they've made a positive difference for your business. Thank you for sharing your experience, and we'll be sure to pass your kind words along to Pearl.
The BruntWork Team
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