Brushy Mountain Bee Farm

Barber, MaureenUnited States · 10 reviews · Verified · Posted 2018-05-04

Very good experience with vendor.

Very good experience with vendor. Very bad experience with UPS.

Great Experience!

As a first-time beekeeper, I went with Brushy Mountain because of their reputation with other beekeepers I know. They did not disappoint. All of my supplies arrived as they were able to ship them. A couple pieces arrived damaged (not their fault) and they were quick to send out replacement parts. They were easy to reach over the phone as well as email - which is a good sign during a busy beekeeping season. I will definitely continue being a customer.

I had a great experience

I had a great experience. Dre was very knowledgeable and friendly; she was very patient and kind to us because we are new to beekeeping. I would definitely recommend this company to anyone interested in beekeeping

Great service, great product

Great hardware, very easy ordering experience for a first-time beekeeper. Would recommend!

Easy to find what you need in their…

Easy to find what you need in their catalog either online or paper. Pretty good shipping but I wish there was cheaper shipping method for small orders.

Great customer service and bees arrived…

Great customer service and bees arrived in great shape!

We had a simple order

We had a simple order, that arrived in a timely fashion. Brushy Mountain was recommended by a friend, and did not disappoint.

I was really impressed with my entire…

I was really impressed with my entire order. It's not that I was surprised, but I guess I just expected the products to be like every other bee supply place. I was delighted with the quality of everything I received.

Very nice customer care folks

Very nice customer care folks. Quality products at fair prices. Fast delivery.

Great products

My order was missing parts

My order was missing parts. I called and they said they would send them out. I call again a week later and they were not sent yet. finally a week later I got the missing parts. It shouldn't take two weeks to fill my order of missing parts. I'm a business owner and when mistakes happen that mistake becomes top priority.

My order was sent partially

My order was sent partially. After three weeks no word on the remaining order. No communication before or after order was made. All items with back order should clearly be communicated to the customer to make decisions if the item is an immediate necessity and need ordered from an alternative location

everything was as described fast…

everything was as described fast shipping and service

Just what I wanted

Order came quickly and well packed. I got what I was looking for.

easy ordering

easy ordering, polite customer service, fast shipping. Very good experience.

Shopping experience was great

Shopping experience was great. Phone agent was knowledgeable, and helpful when placing order. Great place to shop with great prices and quality products.

Fellers, CoraUnited States · 2 reviews · Verified · Posted 2018-05-03

So far everything's been taken care of…

So far everything's been taken care of and orders have been great and haven't had any issues. I would highly recommend Brushy Mountain Bee Farm to anyone who knows bees or is a newbie.🐝🐝🐝🐞

Good products but slow delivery

Good products but slow delivery. I'm in Deep Gap and it takes several days to receive items. Yet, i don't like driving “way up” to your store. Wish it was in town. Anyways, wish service was faster. Maybe during your peak times hire temporary staff. Or, I just need to order much earlier if I think I might need something. Thanks

I'm new to the beekeeping and decided…

I'm new to the beekeeping and decided to start at the very beginning. Rebuilding old frames and replacing the foundations was the first step. Super quick shipping.

It Took a Month Before My Item Shipped

I had ordered an obervation hive. It did not ship out for four weeks! I never received any estimation of a timeframe for shipping or delivery . . . until it actually shipped. Too bad it arrived a week after the event I’d ordered it for. Always good, quality products, but I’m always disappointed at how long their shipping takes.