For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home Services

BugMD

83 reviews

3.483 reviews
Write a review

About BugMD

Data updated
Website
bugmd.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
83 reviews
Replies to negative
79% (19/24)
Do you own BugMD? Claim this profile for free and start replying to reviews.

Is BugMD legit?

BugMD (bugmd.com) has a 3.4 out of 5 rating on OK.one, based on 83 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 25% give 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.

What people say

S
Sharline美国 · 1 review · Verified · Experienced 2026-06-14 ·

They put out the right bug spray for…

They put out the right bug spray for all kind of bugs and I just love it thanks you guys for a job well done 👍👍

Reply from BugMD2026-08-04

We're so glad to hear that our bug spray is effectively helping you with all kinds of bugs! We truly appreciate your positive feedback and kind words.

D
Dee美国 · 11 reviews · Verified · Experienced 2026-07-28 ·

They don't work

They don't work. I tried 4 the first time - one on each side of my hat and one on each shirt sleeve - and received more than 20 bites in slightly less than one hour. The next day, I tried the same pattern of application plus two more on the front of my shirt shoulders and one under the brim of my hat just midline. The result was the same.

Reply from BugMD2026-08-04

We are truly sorry to hear that our product did not meet your expectations. We appreciate you sharing your detailed feedback regarding the placement and number of units you tried. We are always working to improve our products, and your experience provides valuable insights for our team. We will have customer service contact you to resolve this issue.

J
Jereatha Brown美国 · 2 reviews · Verified · Experienced 2026-08-04 ·

I haven't seen any little critters and…

I haven't seen any little critters and I didn't want to cancel my order I just didn't need the Squito stickers since the summer will be over soon so all seem to work for me.

Reply from BugMD2026-08-04

We're so happy to hear that our product is working well for you! We appreciate you sharing your positive experience with us.

T
The Same Issue美国 · 1 review · Verified · Experienced 2026-07-24 ·

Still having a huge roach issue and to…

Still having a huge roach issue and to keep buying this stuff. Should make a deal for returning customers

Reply from BugMD2026-08-04

We appreciate you sharing your ongoing concerns about pest control. We understand your frustration and will have customer service reach out to you today.

K
Kevin Kailikini美国 · 4 reviews · Verified · Experienced 2026-07-24 ·

It's nice that it does work

It's nice that it does work! I am so happy! Little by little it does eliminate my pest problems. Thank you!

Reply from BugMD2026-08-04

We are so happy to hear our product is effectively eliminating your pest problems little by little. Thank you for your wonderful feedback!

A
April Leodes美国 · 3 reviews · Verified · Experienced 2026-07-10 ·

I don't like that you automatically get…

I don't like that you automatically get subscribed when you order something !

Reply from BugMD2026-08-04

We understand your concern about automatic subscriptions. We are always working to improve our processes and appreciate your valuable feedback. We cancelled your subscription today 08/04/26.

W
Willie Durham美国 · 1 review · Verified · Experienced 2026-08-04 ·

The product is great

The product is great, it's just that I didn't need all that you wanted me to have. Also it's not easy to get in touch with your Customer Service group.

Reply from BugMD2026-08-04

We appreciate your feedback on our product and understand your concerns about the included items. We're also sorry to hear about the difficulty you experienced reaching our customer service team. We are always working to improve our accessibility.

A
Antoinette ladouce美国 · 2 reviews · Verified · Experienced 2026-07-24 ·

On your\nBottle for fleas and ticks

On your\nBottle for fleas and ticks , it just says.. Don't use unreptiles or birds, but nothing about cats.And you can't use it on cats.You said good thing I called.. Plus I paid twenty some dollars for getting returned.. I had to pay for the shipping back to you... These bottles I couldn't use.Why should I pay for it getting returned back to you.. That was a rip off

Reply from BugMD2026-08-04

We are truly sorry to hear about your experience with our flea and tick product and the confusion regarding its suitability for cats. We understand your frustration with the return process and the unexpected shipping cost. We are reviewing our product labeling to ensure clearer instructions for all pet owners. We appreciate you bringing this to our attention.

K
Kim美国 · 1 review · Verified · Experienced 2026-05-04 ·

Not good I tried to cancel my…

Not good I tried to cancel my subscription three times and you are ignoring me why?

Reply from BugMD2026-08-04

We are truly sorry to hear about the difficulty you've experienced with canceling your subscription. Unfortunately we have not received your requests. That said, we have cancelled your subscription today 08/04/26 and customer service has sent you an email confirmation.

C
Chuck & Karen Morones美国 · 2 reviews · Verified · Experienced 2026-07-29 ·

The flour moths are being trapped

The flour moths are being trapped. Yeah my pantry is happy no flying critters.

Reply from BugMD2026-08-04

We're so happy to hear that our solution is effectively keeping your pantry clear of those pesky flying critters! We appreciate your positive feedback.

L
Linda Sanders美国 · 1 review · Verified · Experienced 2026-07-22 ·

This product used to work

This product used to work. Now it isn't working on the dog the cat or the carpets. Help me find a better solution to kill these fleas.

Reply from BugMD2026-08-04

We are concerned to hear our product isn't meeting your expectations for flea control. We will have customer service contact you right away.

J
Janice Wilson美国 · 4 reviews · Verified · Experienced 2026-07-23 ·

Bug MD took care of the problem.First order was not received

Thanks for the kind people at Bug MD my money was refunded today. I did cancel earlier but do not know what happened. Thank you for responding so quickly.

Reply from BugMD2026-08-04

We sincerely regret the issues you've experienced with your order and subsequent charges. We have cancelled your subscription as of 08/04/26 and your pending order has also been cancelled and refunded. Please see the email communications from our customer service team today.

M
Mary Garlichs美国 · 5 reviews · Verified · Experienced 2026-07-05 ·

The bug spray works really well

The bug spray works really well! I sprayed once where the ants were coming in & I haven’t seen an ant since! I love this non toxic bug spray.

Reply from BugMD2026-08-04

We're so glad to hear our bug spray effectively took care of your ant problem and that you appreciate its non-toxic nature. Thank you for sharing your positive experience!

L
Lester美国 · 1 review · Verified · Experienced 2026-08-04 ·

It works

It works! Economical and safe to use.

Reply from BugMD2026-08-04

We're so happy to hear our product is working well for you! We appreciate your positive feedback.

D
Doug Adams美国 · 4 reviews · Verified · Experienced 2026-07-24 ·

Not happy with overall experience

Well this my second time using your product the first time wasn’t good but I figured I would give you a second chance and same result. I hope you stand by your word because you didn’t the last time I would like a refund for this time please

Reply from BugMD2026-08-04

We are truly sorry to hear that your second experience with our product was as disappointing as the first. We understand your frustration and regret that we did not meet your expectations. We will have customer service contact you to take care of this refund.

J
James美国 · 1 review · Verified · Experienced 2026-08-04 ·

I love the product and the smell is…

I love the product and the smell is refreshing!

Reply from BugMD2026-08-04

We're so happy to hear you love the product and find the smell refreshing! Thank you for your wonderful feedback.

A
Ann Marino美国 · 1 review · Verified · Experienced 2026-07-28 ·

I want people to know that BUG MD works.

We got a new mattress and new foundation. All new mattress cover that are good for bed bugs. Picked up bed bugs when helping our disabled neighbor. Also used an exterminator three times. We sprayed the base boards. Bug MD does work.

Reply from BugMD2026-08-04

We're truly sorry to hear about the difficult experience you've had with bed bugs, especially while helping your neighbor. It's good to know that our product has been helpful in your efforts to resolve this persistent issue.

L
Larry美国 · 1 review · Verified · Experienced 2026-07-28 ·

I bought Vamoose from you

I bought Vamoose from you, also spray for bedbugs. The mice just ignore the vamoose and the bedbugs are just running wild. The spray kills the bugs if you hit them directly, but they just come right back. I can buy spray at the store that's cheaper and works just as good. As far as I can tell the vamoose is completely a waste, it doesn't do anything.

Reply from BugMD2026-08-04

We are truly sorry to hear that our products did not meet your expectations for pest control. We understand your frustration when products don't perform as anticipated, and we regret that you've had such a disappointing experience. We will have customer service contact you to resolve these issues.

P
Paul Tompkins美国 · 3 reviews · Verified · Experienced 2026-07-01 ·

The spider BugMD did absolutely nothing.

Reply from BugMD2026-08-04

We appreciate you sharing your experience. We are sorry our product did not meet your expectations. We will have customer service contact you to resolve this issue.

M
Marian美国 · 1 review · Verified · Experienced 2026-08-04 ·

The s

The s The electric sprayer does not work. I have charged it according to the instructions but cannoy get it to spray m. It is dead. I need a new one please.

Reply from BugMD2026-08-04

We are sorry to hear about the trouble you've experienced with the electric sprayer not working after charging. We understand your frustration and appreciate you bringing this to our attention. We are committed to ensuring our products meet your expectations, and we will have customer service reach out and replace that item for you.