BugMD (bugmd.com) has a 3.4 out of 5 rating on OK.one, based on 83 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 25% give 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.
All I have to say is they are very strong, kinda eye watering plus once you apply them make sure you wash your hands- for real. You don’t want that oil or whatever get in your eyes, mouth, etc… other than above I would say yes they work to a point( as long as you can stand the smell)
Reply from BugMD2026-08-04
We appreciate you sharing your experience and providing honest feedback. We understand that the product's strength and scent can be quite potent. We're glad to hear that you found the product effective.
Ordered 1 bottle of the product and was charged for 6 bottles. Will be returning all 6 for full refund and will be warning in comment sections!!
Reply from BugMD2026-08-03
We are very sorry to hear about the billing discrepancy and the incorrect quantity of items. We see customer service was able to edit your quantity before shipment and processed the refund back to your original method of payment - so no return will be needed. Please reach back out to customer service if you need any additional assistance.
The citronella patches are effective 👌 and do the work of keeping the mosquitoes away quite effectively. The caveat I wish to point out is in the fact that the dots do not stay where they are placed on clothing, bags, hats, etc. The glue is not strong enough for the dots to stay where placed or the dots are not thick enough for the glue to firmly adhere to the surface material when placed. But the citronella is pretty effective on its own.
Reply from BugMD2026-08-03
We're glad to hear our citronella patches effectively deter mosquitoes for you. We appreciate you bringing the adhesive issue to our attention. We are constantly working to improve our product's design and durability, and your feedback regarding the patches' adherence to clothing and other surfaces is invaluable as we strive to enhance their staying power.
No consideraton for American with disabilities act or possible assistance. It took extensive time to reach a…
It took extensive time to reach a person and that person could help someone with very limited vision and a TBI. Then when I reached a person, it still took extensive time. Because of the excessive number of autogenerated emails I receive and my vision and memory ifo, by the time I reached someone about 3 weeks later, I couldnt exactly remember and I could not find the email. Had they resolved it the FIRST time I contacted you, I had that information available, accessible and fresh in my mind. I was thus unable to receive any restitution or refund for 2 different $15 cards that initially were current but have since expired and didnt work at the time . The date of incident is approximate as I dont remember and the visual strain and time and anxiety to my brain is not woth it. Have special options for legally blind, mentally disabled seniors. We dont all have famil or access to people to assist. I do however love the product I use and like special offers on it or I would unsubscribe.
Reply from BugMD2026-07-31
Thank you for sharing your detailed feedback. We truly appreciate you taking the time to outline the challenges you faced while trying to reach us and the difficulties with the expired cards. We understand how frustrating and time-consuming it can be to navigate these processes, especially when dealing with limited vision and memory issues. We value your loyalty to our product and are committed to providing great service to all our customers.
I hate your spray bottles. They are not good enough, my hands hurt using them. Tge edges are sharp, and mostly, they fizzle out, and won't spray when pointed down... what good is that when spraying weeds?! Or bugs? You're killin' me.
Reply from BugMD2026-07-31
We appreciate you sharing your experience with our spray bottles. We understand your frustration with their performance and the discomfort they cause. We also offer electronic sprayers, which makes application much easier. Please reach out to customer service if you would like to discuss the electric sprayer.
I love the smell of the ant/roach killer. I use it all the time in my kitchen.
I do not like that it only kills on direct contact. Since I began using only this full time the pests in my kitchen have gotten worse.
Reply from BugMD2026-07-31
We appreciate your feedback regarding the product's scent and its effectiveness. We understand your frustration with the direct-contact killing mechanism. We will have customer contact you to help resolve this issue.
We received our big green spray bottle with a broken top. I sent an email and you responded to it, but I have not received a new bottle. I cannot even use my product. There is not one single bug on the bug traps from you that we set out, and there very much should be because we still see bugs. I spent almost $400. I am very discouraged.
Reply from BugMD2026-07-31
We are truly sorry to hear about the broken spray bottle and the issues you're experiencing with our bug traps. We understand your frustration, especially after investing so much. We are actively looking into why your replacement hasn't arrived. We will have customer service handle this replacement with urgency.
PEACE FORMULA IT'S WORK GREAT . I LOOK AT MY DOG HE FEELING MUCH BETTER IM HAPPY TO ORDER BUGMD I WILL BE GETTING MORE . CHARLES BETHEL
Reply from BugMD2026-07-31
We're so happy to hear that BugMD product is working great for your dog and that you're seeing such positive results! We appreciate your kind words and look forward to your continued satisfaction.
The selection of the product I ordered was different from what I had selected. I chose only 1 box of mosquito repellant and the system somehow selected 2 boxes. Which is what I did not order.
Reply from BugMD2026-07-31
We appreciate you bringing this order discrepancy to our attention. We are reviewing our system to prevent similar issues with product selection for our valued customers. We do see that customer service issued a refund for the extra item on 07/24/26. Please reach back out to customer service if you need any additional assistance.
Great stuff does kill on contact the smell is a little bit uncomfortable but it was worth it you may have to do a couple applications to get rid of them all because of the eggs but it does work good for the money
Reply from BugMD2026-07-31
We're so glad to hear our product effectively kills on contact and offers good value!
I like that there is basically no smell to this product and it's non toxic so I feel safe spraying it in my house. However I was hoping it worked as a preventative to keep ants from coming in and that is not the case.
Reply from BugMD2026-07-31
We appreciate your feedback regarding the product's scent and non-toxic nature. We understand your desire for a preventative solution for ants, and we're sorry it didn't meet that specific expectation. We will have customer service reach out to you today as we do offer repellents as well as on contact solutions.
This product truly works!
I ordered the Squito stickers, and received 10 bracelets, free of charge!
I have sensitive skin, yet haven’t experienced any adverse reactions while wearing the stretchy, colorful, and comfy bracelets.
Additionally, I haven’t gotten any mosquito bites since using these repellent products, either.
I would definitely recommend getting them and remaining bite free!
Reply from BugMD2026-07-31
We are so happy to hear that our repellent products are working well for you! It's wonderful to know that you're enjoying the comfortable and colorful bracelets and remaining bite-free. We appreciate your kind words and recommendation.
been using it for 3weeks now seems to be doing exactily as stated much better than the 1500 I paid for pro help that left when the money was gone I also ordered the comlpete home care kit thank you
Reply from BugMD2026-07-31
We're so happy to hear our product is working exactly as stated for you! We appreciate your positive feedback and are glad we could help.
It just killed bugs on contact, the remaining survivors ran to another room and infested my whole house. Then came back to my room. It's been an ongoing battle and a big waste of money. Not to mention the product claims to be safe to spray while in the home, but the smell of it made us all feel sick including my dog, so it's not pet friendly. Completely dissatisfied and would greatly appreciate a refund due to this horrible experience.
Reply from BugMD2026-07-31
We appreciate you taking the time to share your experience with us. We are truly concerned to hear about the difficulties you've encountered with the product, especially regarding the bug infestation spreading and the discomfort it caused your family and pet. We understand how frustrating it must be to deal with an ongoing battle and feel that the product did not meet your expectations. Your feedback is invaluable as we continuously work to improve our offerings. We will have customer service contact you to help resolve this issue.
I canceled the future orders and you continued and sent the order that i canceled. Therte is no way that i could possibly need as much product that you werte trying to force on me. I donot need ant more product this year. If i need any more in 2027 i will let you know. The product is wonderful, your masrketing deppartmewnt is deceptive and tricky when it comes to ordering additional productg. There is no way that i would of agreeded to an order coming auto ship each month.
You guys need to rethink your method for marketing you prodects.
Your prodect is veryh effective but your marketing is deciving.
Please look into what i have shared wityh you!
DAN
Reply from BugMD2026-07-31
We appreciate you sharing your feedback regarding your recent experience with our ordering process and marketing methods. We understand your frustration about receiving an order you believed was canceled and your concerns about the auto-ship program. We are actively reviewing our procedures to ensure clarity and transparency in all our customer interactions. We are glad to hear you find our product effective.
Unfortunately, this product did not work for us at all. We purchased it to deter ants from entering our home, but it had no noticeable effect. The ants were completely unfazed and continued coming inside as if nothing had been applied. I was really hoping it would solve the problem, but unfortunately it didn't make any difference.
Reply from BugMD2026-07-31
We are truly sorry to hear that our product did not meet your expectations for ant deterrence. We understand your disappointment when a solution doesn't deliver the desired results, especially when dealing with persistent pests. Your feedback is important to us as we continuously work to improve our offerings. We will have customer service contact you to help resolve this issue.
