Do not buy from this company period
This company is either.completely incompetent or fraudulent. I would recommend no one attempt to buy anything from them. Purchased a sauna. Asked for the order to be canceled and refund given prior to shipment. They agreed and then stalled for 2 weeks. Then they began offering excuses for why it could not be done. Excuses changed daily. No honesty in anything they said. Attempted to suggest that I just take the sauna and learn to like it. Terrible customer service. Hiding behind T&C’s that change every time they like. No one should engage this company ever.