Burneek (burneek.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
The Sauna is awesome
Thank you for your review! We're thrilled to hear you're enjoying your sauna. We hope it continues to be an amazing part of your wellness routine. Thanks for choosing Burneek! – Burneek
I love my sauna but still have not received my cold plunge, almost 9 months later. Super confused. I’ve definitely had some problems but they seem to be willing to fix these problems so I’m thankful for that. 3 out of 5 stars.
Amazing sauna. It is a luxury but with an affordable price. Having a sauna in my home is something I never thought will be bossible without spending 10000 dollars. And the company is there to support with an amazing customer service. I preordered and it was delivered one month late but company comunicate with me in advance and took care of me. One lured light lamp wasn’t working and they sent a substitute right away. I owned one of their portable version with the boiling water first and now upgraded to oxineek. It’s always nice to do a sauna after workout or an Harvey day. But this one of make me fill totally relaxed and restored. The rd light therapy is an amazing technique and I can’t do without it anymore. It really help me with better sleep and muscle pain. My only complaint is they now they come out with the barrel version and if I could get back I will get one of those but I’m totally happy with my sauna right now
Thank you for taking the time to share your experience. We're delighted to hear your Onyxeek has become such an important part of your wellness routine and that our team was able to assist you quickly when you needed warranty support. Your patience during the preorder and your continued trust mean a great deal to us. Thank you for choosing Burneek. We hope you continue enjoying your sauna for many years to come! – Burneek
I have the Halo Standard Gen 2 and I couldn't be happier. It's awesome. I use it frequently and now my wife has used it just as many times as I have. It's part of our wellness/fitness lifestyle. Easy set up, doesn't use much electricity, gets very hot with 100% humidity so cleans out your pores, tricks your heart into thinking its working out so improves longevity in the most recent study from the Netherlands, helps with post work out recovery, and helps me sleep. I volunteered to write a review so you can tell I'm pleased.
We're so glad to hear your HALO Gen 2 has become part of both your and your wife's wellness routine. Knowing you're enjoying it so much that you volunteered to share your experience truly means a lot to us. Thank you for your trust, your recommendation, and for choosing Burneek. We hope you both continue enjoying many great sessions together! – Burneek
I’ve had my sauna for a couple of months now and I’m so happy with how my overall health and well-being has improved! Joints and muscle recovery and even my stress has improved 100%! This sauna is the best purchase that I’ve made in a very long time! Thank you for having such a superb product without breaking my bank!
Reading reviews like yours makes our day! We're so happy to hear your sauna has become such a valuable part of your wellness routine and that you've been enjoying the experience. Thank you for your trust and for choosing Burneek. We truly appreciate your recommendation! – Burneek
This is such a great add on to my work out. I would highly recommend using Burneek wet sauna. I have done dry saunas but this pushes the limits.
We're so glad your HALO sauna has become part of your workout routine! It means a lot to hear you're enjoying the experience and that you'd recommend it to others. Thank you for choosing Burneek! – Burneek
I have been using my sauna for a few months. Great product. I always feel great afterwards. The water unit shorted out but my unit was still under warranty so I sent an email and customer service took care of my issue very quickly. My replacement unit took about 3 weeks but it is here and I am back using my in home sauna. Thank you Burneek!
We're so happy to hear you're back to enjoying your sauna! It's great to know our team was able to assist you under warranty and get you up and running again. Thank you for your patience, your trust, and for choosing Burneek. Enjoy your sessions! – Burneek
Product works great and I sleep better now then I have in years after each sauna
We're so happy to hear your sauna has made such a positive difference. Knowing you're sleeping better and enjoying every session is exactly what we hope for. Thank you for choosing Burneek. We truly appreciate your support! – Burneek
I tried yo cancel this order a few days after I placed it. It was a preorder that wasnt even going to be shipped for 3 weeks. I was told they could not cancel or change the order. I didn't get supportive customer service.
Hello, We reviewed your case and can confirm that our team provided the requested information and explained our policies throughout the process. These policies are accepted during checkout and are in place to ensure transparency for every order. That said, if you decide not to keep your sauna after receiving it, you are always welcome to request a return. We appreciate your feedback and remain available if you have any questions. – Burneek
Everything about the company has been FANTASTIC. My husband & I ❤️ LOVE our sauna.
It means a lot to hear that you and your husband are loving your sauna. Knowing it's something you both enjoy makes us incredibly happy. Thank you for your support and for choosing Burneek. We hope you continue enjoying it for a long time! – Burneek
received my home sauna and cannot be more satisfied with my purchase. I am so happy. It was simple to assemble and definitely would recommend people to purchase from this site. Other people mention Order Delivery service Product
We're so happy to hear you're loving your new sauna! It's great to know the assembly was simple and that your experience met your expectations from start to finish. Thank you for your recommendation and for choosing Burneek. Enjoy every session! – Burneek
Item shipped fast, good pricing, customer service has been excellent with consistent emails with offers and options. Overall seems like a great partnership.
Thank you for your wonderful review! We're happy to hear you had a great experience with our team and that everything, from shipping to customer support, met your expectations. Thank you for your trust and for choosing Burneek! – Burneek
Customer service team is excellent and the steam sauna itself works very well and has held up well over its first year of useage
Thank you for your kind review! We're delighted to hear your steam sauna has been serving you well for over a year and that you've had a great experience with our customer support. Thank you for choosing Burneek! – Burneek
I highly recommend the Burneek. I have chronic pain and it really helps with my pain. I feel wonderful after each use both mentally and physically.
Thank you for your wonderful review! We're so happy to hear your Burneek has become an important part of your wellness routine. Thank you for your recommendation and for trusting Burneek. We wish you many more relaxing sessions ahead! – Burneek
Thank you for your review! We're so glad you're enjoying your sauna. Thank you for choosing Burneek, and we hope you continue enjoying every session! – Burneek
Very easy to set up. Great sauna for the house.
Thank you for your wonderful review! We're so glad to hear your sauna was easy to set up and has been a great addition to your home. We hope you enjoy it for many years! – Burneek
Initially, I started out and for some reason the street name never got put on my order, but that was resolved by contacting FedEx then I contacted customer service or they contacted me. I’m sorry I gave them my address so we wouldn’t have an issue with the cold plunge that was supposed to come with the sauna patiently I waited no worries anxiously waiting for its arrival. It never showed up the song made it here a while ago, but the cold plunge never made it so I haven’t had to experience my sauna because I wanted to use them together, so I’m not sure how many stars to give the company has been very attentive and responding to me. That’s great and ready to resolve my problem so I guess I’ll make a one star a three star just because of customer service.
Initially, things were challenging, but Burneek listened and exceeded expectations. Your reputation is everything, and Burneek went above and beyond to meet my needs. I purchased the Oxygenek 2-person sauna, which I absolutely love; it offers more than what their website describes—true chromotherapy. Just hold down the light button to see it in action. I also adore my Halo Gen 2 steam sauna and the Grande Cold Plunge with the chiller, which I use daily. The chiller was straightforward to set up and operate. Thank you for making it right; it's clear you're earning more positive reviews on Trustpilot, showing you're listening and committed to excellence. That's what truly matters.
Thank you for sharing your experience! We're truly grateful you gave us the opportunity to make things right. It means so much to hear you're enjoying your Onyxeek sauna, HALO Gen 2, and Grande Cold Plunge. Thank you for your trust, support, and recommendation. We wish you many years of wellness! – Burneek
Awesome sauna great product high quality we've been using it for a while now and we love it awesome customer service great company
Thank you for your amazing review! We're thrilled to hear you're loving your sauna and that you've had a great experience with both the product and our customer support. Enjoy many more sessions! – Burneek
When reading reviews before purchasing our sauna, our biggest worry was reviews about shipping time. We did our digging and weighing of options and decided to move forward with the Burneek sauna. We fully expected it to be months before receiving it, and we were very pleasantly surprised when our experience was the opposite! We purchased our sauna on June 27th and it was at our door by July 21st! I need to point out an important detail of our great experience with Burneek. 2 days after our order, their support rep Asdrimar emailed us offering to be the point of contact for any questions or concerns. I was able to ask him about shipping time (previous concern) and got a thorough update very quickly. This gave us a lot of piece of mind over the next few weeks as we waited. When our sauna arrived, we were disappointed to see that the shipping company had mishandled it and had damaged the cosmetic framing on the outside of the sauna. We took pictures and added that information on the shipping BOL and took a picture of that as well. I sent this information to Asdrimar and within minutes he offered us compensation on the damages, which were not the fault of Burneek. We have been extremely impressed with the customer service of Burneek throughout. Of course, need to mention the actual product! We decided to set it up ourselves... my husband and I were able to do it on our own. Thankful we are both fairly strong, especially him, but it is absolutely doable if you have 2 fit people. No need to spend the extra $800-$1000 for us, but determine that for yourself. The sauna is SO PRETTY! The design is wonderful and it works great. I worried about it not getting hot enough due to being infrared, but it absolutely does. We are very pleased with everything about our sauna and Burneek. I would recommend them to anyone looking for a home sauna that is reasonably priced!
Thank you for taking the time to share such a detailed review! We're delighted to hear your sauna arrived sooner than expected and that you had a great experience with both our support team and your new sauna. It means a lot to know everything, from the communication to the final product, met your expectations. Thank you for your trust and recommendation. We hope you enjoy your Burneek sauna for many years to come! – Burneek
61 reviews matching