Buy Boat Fridges (buyboatfridges.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
E
Eric · 2 reviews · Verified · Experienced 2026-06-03 ·
★★★★★
Ubelievable Experience with Buy Boat…
Ubelievable Experience with Buy Boat Fridges. They went above and beyond to get a Virtufrigo icemaker in my hands to replace one on a boat that was set to close the same week. Outstanding service from Masoud.
Reply from Buy Boat Fridges2026-06-12
Dear Eric,
Thank you for your fantastic review! We're delighted to hear that we could help get your Vitrifrigo ice maker delivered in time for your boat closing. Providing exceptional service and finding solutions when timing is critical is exactly what we strive for.
We'll be sure to share your kind words with Masoud, he'll be thrilled to know his efforts made such a positive difference. Thank you for choosing Buy Boat Fridges, and we wish you all the best with your new boat!
The Buy Boat Fridges Team
Dear Julio,
Thank you for your wonderful feedback! We're delighted to hear that you were happy with our service and found our responses helpful. We truly appreciate your support and look forward to assisting you again whenever needed.
Dear Patrick,
Thank you for your kind review! We're glad our online support team was able to help resolve your issue quickly. We appreciate your feedback and are always here if you need assistance in the future.
Happy to hear your DRW180a is back up and running.
Excellent service Masoud is very knowlegable and has excellent follow-up
Reply from Buy Boat Fridges2026-06-02
Dear Robert,
Thank you for your kind words and positive feedback. We're delighted to hear that you had an excellent experience with Masoud. His knowledge, dedication, and commitment to follow-up are qualities we greatly value, and we're pleased they made a difference for you.
We appreciate your support and look forward to assisting you again in the future.
Enjoy your new Vitrifrigo DW51IXD4XD-1.
J
James Morgan · 2 reviews · Verified · Experienced 2026-05-28 ·
★★★★★
Excellent service and communication…
Excellent service and communication with a company that offers great products at fair prices. They went above and beyond to make sure the pickup and delivery was perfect. I highly recommend Buy Boat Fridges!
Reply from Buy Boat Fridges2026-06-02
Dear James,
Thank you for your wonderful review and recommendation! We're thrilled to hear that you were happy with both our products and service. Providing clear communication, fair pricing, and a smooth pickup and delivery experience is something we strive for with every order. We truly appreciate your support and look forward to helping you with any future boating needs.
Enjoy your new Vitrifrigo C115IBD4O-F!
The representative was VERY helpful, you had the replacement fan I needed, and the product shipped almost immediately. Nice to be able to avoid trashing a fixable fridge.
Reply from Buy Boat Fridges2026-05-28
Dear Wyatt,
Thank you again for your review and for your kind words about our customer service and support. We’re very glad we could help you find the correct replacement fan and assist with the installation process.
We also wanted to clarify the shipping timeline for your order. Your shipment was sent via standard UPS Ground service (Tracking #1Z3AV4970397094660), as shown on the shipping label and shipment photos previously provided to you via email.
Your order was placed on May 20 at 8:51 AM, and the shipping label was created the same morning at 10:29 AM. The package was personally dropped off at UPS later that afternoon at 1:40 PM, and shipment confirmation photos were emailed to you shortly after.
UPS Ground transit time from Florida to Michigan is typically around 3–4 business days. Due to the Memorial Day holiday, UPS completed delivery on Tuesday. Unfortunately, transit timing once the package is with UPS is outside of our control.
We truly appreciate your business and your feedback, and we hope these details help clarify the shipment timeline and reflect the level of service our team worked hard to provide. If so, we’d certainly appreciate any reconsideration of your review to reflect the services received by your Buy Boat Fridges team.
Thank you again for choosing Buy Boat Fridges.
Kind regards,
BBF Management Team
Such great customer service. We got a call to confirm the refrigerator part. Turns out the part was not the correct one. We got it sorted out and directions for replacement. Perfect!
Reply from Buy Boat Fridges2026-05-28
Dear Amber,
Thank you for the wonderful review! We’re so glad our team could help confirm the correct refrigerator part, Making sure our customers get the right part and support is always our priority. We truly appreciate your feedback and your trust in us!
S
Steve · 3 reviews · Verified · Experienced 2026-05-04 ·
★★★★★
Excellent customer service...
Excellent customer service... ordered a new fridge in a Sunday, shortly afterwards I received a call from them that the model had been oversold. The options were explained very clearly and I ultimately upgraded my order to keep a similar delivery date.
Reply from Buy Boat Fridges2026-05-14
Dear Steve,
Thank you for your review, and we’re very sorry again that your original fridge model DP2600IBD3-F-4 had been oversold after you placed your order.
We’re really pleased to hear that our team was able to clearly explain the options available and help you find a suitable upgrade while keeping a similar delivery date. Thank you for your patience and understanding throughout the process, we truly appreciate it and hope you’re delighted with your new fridge.
Enjoy your new Vitrifrigo DP2600IXD4-F-3.
Thrilled to discover Buy Boat Fridges had exactly the correct part - good price - fast delivery!!
Reply from Buy Boat Fridges2026-05-11
Dear Michele,
Thank you for your fantastic review! We’re so pleased to hear you found exactly the right part at a good price, and that the delivery was fast too. We really appreciate your support and hope to help you again in the future. Enjoy your boating !
Great communication and fast delivery. The parts fit perfectly with my 2012 fridge.
Reply from Buy Boat Fridges2026-05-11
Dear Ivan,
Thank you for your great review! We’re delighted to hear the parts were a perfect fit for your 2012 fridge and that you were happy with our communication and fast delivery. We really appreciate your support and look forward to helping you again whenever you need us.
J
John · 1 review · Verified · Experienced 2026-04-06 ·
★★★★★
Called and talked to a real person.
I was unsure which unit to buy so, instead of ordering online, I called them. A real person answered the phone and provided the information that I needed. He helped me pick the best unit for my situation. They delivered fast and the unit is great.
Reply from Buy Boat Fridges2026-05-11
Dear John,
Thank you for taking the time to leave such a thoughtful review! We’re really pleased to hear our team could help you choose the best unit for your situation and provide the information you needed. Great customer service, fast delivery, and quality products are what we strive for, so it’s wonderful to know you’re happy with your new unit. We truly appreciate your support and hope you enjoy it for many years to come!
Enjoy your new Vitrifrigo DP2600IBD4-F-3.
Buy Boat Fridges is incredible! Another supplier sent me an email telling me the part I needed was postponed at least a month. Masoud stepped up on a Sunday and was able to get me the refrigerator FASTER than the date I needed it. He only had 7 days to do the impossible and got it done in 5. I will be using this company for all of my needs going forward.
Reply from Buy Boat Fridges2026-05-04
Dear Andrew,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Masoud was able to step in and deliver when you needed it most—especially on such a tight timeline.
Going above and beyond for our customers is exactly what we strive for, and it’s great to know we could turn a stressful situation into a positive one for you. Your trust and support truly mean a lot to us.
We look forward to helping you again with any of your future needs!
Enjoy your new Vitrifrigo DP150IBD4-F-2.
Amazing company and always on top of getting us our orders to us extremely fast. Britts Repair thanks for the wonderful service
Reply from Buy Boat Fridges2026-05-03
Dear Jocelyn,
Thank you so much for your kind words and continued support! We're thrilled to hear that you're happy with the speed of our service.
It’s always a pleasure working with Britts Repair, and we truly appreciate your trust in us. We look forward to continuing to provide you with the same reliable and efficient service every time!
Enjoy the Vitrifrigo DW62IXD4XD-1.
J
Jeff · 1 review · Verified · Experienced 2026-04-09 ·
★★★★★
I spent weeks trying to source…
I spent weeks trying to source replacement seals for my freezer and refrigerator. Masoud assisted me and was absolutely fantastic in sourcing the seals. They arrived when he said they would and fit perfectly, A great company, I would highly recommend them!!
Reply from Buy Boat Fridges2026-05-03
Dear Jeff,
Thank you so much for your kind words! We're delighted to hear that Masoud was able to help you find the exact seals you needed and that everything arrived on time and fit perfectly. We’ll be sure to pass along your feedback to him—it will mean a lot.
We truly appreciate your recommendation and your trust in us. If you ever need anything else, we’re always here to help!
Great customer service. First time I have ever received a phone call and an email with pictures of my purchase wrapped up and ready to ship
Reply from Buy Boat Fridges2026-05-03
Dear Reid,
Thank you for your fantastic feedback! We're so pleased to hear that you had a great experience with our customer service. We believe in keeping our customers informed every step of the way, so it's wonderful to know that the call and email with photos made a positive impression.
We truly appreciate your support and look forward to serving you again in the future!
Enjoy your New Vitrifrigo C115IXD4X-1.
J
James · 4 reviews · Verified · Experienced 2026-04-01 ·
★★★★★
Quick Easy Transaction
Reply from Buy Boat Fridges2026-04-22
Dear James,
Thank you for your review! We’re glad to hear your transaction was quick and easy—that’s exactly the experience we aim to provide. We appreciate your support and look forward to assisting you again in the future!
Enjoy your new Vitrifrigo C115IBD4-F-2.
Great packaging, quick delivery and it worked when I plugged it in.
Reply from Buy Boat Fridges2026-04-12
Dear Tim,
Thank you so much for your kind review! We're really glad to hear that everything arrived quickly, was well-packaged, and worked perfectly right out of the box. We appreciate your support and hope to serve you again soon!
Enjoy you new Vitrifrigo C115IBD4-F-2.
R
R C · 1 review · Verified · Experienced 2026-03-18 ·
★★★★★
Creat suplyer
Reply from Buy Boat Fridges2026-04-08
Dear Rostislav,
Thank you for your kind words! We're glad to hear you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future.
Dear Nikki at Bristol Marine,
Thank you for your great feedback! We're so pleased to hear that your product arrived as described and that the whole process was easy and painless. That’s exactly the experience we aim to provide. We truly appreciate your support and hope to serve you again soon!
Dear Michael,
Thank you for your feedback! We're delighted to hear that you found our support knowledgeable and timely. Providing helpful and responsive service is always our goal, and we’re glad we could meet your expectations. We appreciate your support and look forward to assisting you again!
