Buy Boat Fridges (buyboatfridges.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great description. Part was correct shipped fast, good packaging. Great!!
Dear Shane, Thank you for the fantastic feedback! We're thrilled to hear the description was accurate, the part was correct, and that it arrived quickly and well-packaged. We truly appreciate your support and are glad everything met your expectations. Looking forward to serving you again!
Fine, knowlegable, friendly service. My fridge was delivered the day before expected. Bravo!
Dear Lou, Thank you so much for your kind words! We're delighted to hear you found our service knowledgeable and friendly, and that your fridge arrived even earlier than expected—that’s always a win! 😊 We truly appreciate you taking the time to share your experience, and we hope you enjoy your new fridge. If you ever need anything else, we’re here to help! Enjoy your new Vitrifrigo C115IBD4-F-2.
Masoud and Buy Boat Fridges l was incredibly helpful. I had a failed circuit board on a 2010 drawer fridge and he took the time to make sure that I had isolated the problem correctly, talked me through a few options, and then made sure that I ordered the correct replacement assembly. He even talked me through the redesign that the manufacturer had gone through to to correct the problem I had. With that information I was able to install the replacement circuit board in a far better manner so that hopefully I won't have this problem again. Bottom line, he saved me thousands of dollars by not having to replace the entire unit and helped make my fridge far more reliable for the future. I commented to my wife that "this was be far the best customer service situation I've ever had".
Dear Keith, Thank you so much for taking the time to share your experience. We're absolutely delighted to hear that Masoud was able to help you diagnose the issue with your 2010 drawer fridge and guide you through the replacement process. Masoud takes great pride in making sure customers fully understand their options and feel confident with the solution, so it’s wonderful to hear that his guidance not only helped you install the new circuit board successfully but also improved the long-term reliability of your fridge. Saving you from having to replace the entire unit, is exactly the kind of outcome we aim for. Your comment about it being the best customer service experience you've ever had truly means a lot to our team. We’ll be sure to pass your kind words on to Masoud. Thanks again for your support, and please don’t hesitate to reach out if you ever need assistance in the future.
Excellent service! Highly recommended
Dear Captain Pablo, Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you had an excellent experience with our service. Your recommendation truly means a lot to us and motivates our team to keep delivering the highest standards every day. If there’s ever anything more we can do for you, we’re always here to help. Thanks again for choosing us! Enjoy your 2 new DRW180AIXD4-DF and IMHYDIXN1X-INT
This is not my first purchase from Buyboatfridges.com Each time they have been very helpful and very timely in shipping the product to me and so far there has Not been an issue. Would recommend them and will continue to use them. Vince Owner Marine Solutions, Ventura Ca.
Dear Vince, Thank you, for taking the time to share your experience with BuyBoatFridges.com. We truly appreciate your continued trust and loyalty. It’s great to hear that our team has been consistently helpful and that your orders have arrived promptly and without issue. Your recommendation means a lot to us, and we’re proud to support Marine Solutions in Ventura, CA. We look forward to working with you again on future purchases. Enjoy your new Vitrifrigo DRW70AIXD4-DF.
Great interaction with customer service. Fast shipping
Dear Everette, Thank you for your kind words! We’re happy to hear you had a great interaction with our customer service team and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
You guys have been awesome. Eventhough I told them to deliver any day but Monday, they delivered Monday. I was able to go there and accept it. It should be all good. It have been a pleasure!
Dear Michael, Thank you so much for taking the time to share your experience! We really appreciate your understanding regarding the delivery day, and we’re glad to hear you were able to accept it without any issues. It’s great to know everything worked out and that you had a positive experience overall. It’s truly been a pleasure serving you, and we look forward to helping you again in the future! Enjoy your new Vitrifrigo DP2600IXD4-F-3.
Found the part I needed with in 10 min and had part in hand 3 days later.
Dear Don, Thank you for sharing your experience! We’re glad you were able to find the part you needed so quickly and that it arrived in just a few days. We appreciate your feedback and look forward to helping you again whenever you need us!
Dear Marshall, Thank you for your feedback! We’re glad to hear you found our website efficient and easy to navigate. We appreciate you taking the time to share your experience and look forward to serving you again!
Buy Boat Fridges runs their business the way mom and pop business use to run their businesses where they cared more about building long-term relationships than making quick sales. I didn't know this model still existed and I thank my lucky stars that I discovered Buy Boat Fridges to help me with my Sprinter Van appliances and repairs. They will have my business for life.
Dear Aris, Thank you so much for taking the time to share this thoughtful review. Your words truly mean a lot to us. We’ve always believed that doing business the old-fashioned way, by being honest, caring about our customers, and building long-term relationships - is the right way to do it, and we’re grateful you noticed. We’re honored to have been able to help you with your Vitrifrigo DRW180A repairs, and we’re incredibly thankful for your trust and loyalty. Customers like you are the reason we love what we do. We look forward to being here for you for many years to come.
The fridge was ever so slightly larger but the latches are far superior. Overall I like this fridge better.
Dear James, We appreciate your feedback regarding the size difference and are pleased to hear that the improved latches make this fridge a better fit for you. Thanks again for choosing us, we’re glad you’re happy with your purchase. Enjoy your new Vitrifrigo DP2600IXD4-F-3
Great customer service and knowledge of their products.
Dear Rodney, Thank you for taking the time to leave such a great review. We’re delighted to hear that our customer service and product knowledge met your expectations. We look forward to helping you again in the future.
Great customer service with my order. Thank you!
Dear Andy, Thank you so much for your kind feedback! We’re really pleased to hear you had a great experience with our customer service. We truly appreciate your support and look forward to helping you again in the future.
Great customer service, shipped the correct part same day!!
Dear Kevin, Thank you for your great review! We’re delighted to hear that you received the correct part and that it was shipped the same day. We really appreciate your feedback and look forward to serving you again!
Masoud at BuyBoatFridges gave me absolutely amazing service and set me up perfectly! He provided such exceptional customer service that I wish I was in Florida just to give him a hug. Not only did they offer the best price I could find anywhere, but the shipping was also cheaper AND faster than all the other retailers I contacted. When you’re living full-time in a van and your fridge dies, speed matters - and Masoud understood that completely. If you need a marine refrigerator, don’t waste time shopping around. Call BuyBoatFridges and ask for Masoud. You won’t regret it. Highly recommend! 10/10
Dear Angela and Chris, Wow - thank you so much for this incredible review! We’re absolutely thrilled to hear about your experience, and we’ll be sure to pass your kind words along to Masoud, he’ll truly appreciate it. We understand how critical timing is, especially when you’re living full-time in a van and relying on your fridge, so it means a lot to know Masoud was able to step in and help when it mattered most. Providing fast shipping, great pricing, and genuine customer care is exactly what we aim for. Thank you again for the recommendation. If you ever need anything in the future, we’re always here to help! Enjoy your new Vitrifrigo C130RBD4-F-2
Worked with Masoud. He was great. Not only was he a very informed and competent sales person, he knew the Vitrifrigo product. Was able to advise me what I needed and get it shipped to Alaska quickly and cost effectively. Wild thing was this company answers their phone 24/7. I had no idea. Here in Alaska we are very used to working across tine zones. This company is not only awake… but alert in the Alaskan afternoon. Thanks for your help!
Dear Todd, Thank you so much for your wonderful review! We're thrilled to hear that Masoud was able to provide the knowledgeable, attentive support you needed. He takes great pride in understanding Vitrifrigo products, and making sure customers get the right solution the first time. We’re especially glad that your order made it to Alaska quickly and cost-effectively. Our team works hard to be available across all time zones, so it’s great to hear that our 24/7 responsiveness made a difference for you. Thank you again for choosing us and for taking the time to share your experience. We’re always here if you need anything in the future!
The experience was easy. Navigating the site, options, specifications was a breeze. Once committed to order the product the quick response, follow up phone call (which never happens in most companies), pictures of product as it was being prepped for shipping, then email and another follow up call after it shipped. Amazing service levels!
Dear James, Thank you so much for this incredible review! We’re thrilled to hear that navigating the site and placing your order felt smooth and effortless. Providing clear options and specifications is something we put a lot of care into, so it’s great to know it made a difference. We’re especially glad the follow-up calls, quick responses, and preparation photos helped make the experience feel personal and transparent — that’s exactly the level of service we aim to deliver every time. Your feedback truly means a lot to our team. Thank you for choosing us, and please don’t hesitate to reach out if you ever need anything in the future! Enjoy your new Vitrifrigo DP2600IBD4-F-3. Thank you for the Installation Photos, looks amazing.
Very easy to talk and deal with took the time to pick us the perfect one super knowledgeable
Dear Kevin, Thank you so much for your wonderful review! We’re delighted to hear that you found us easy to talk to and that we could take the time to help you find the perfect fit. It’s great to know our knowledge and support made a difference. We truly appreciate your feedback and look forward to assisting you again in the future! Enjoy your new Vitrifrigo Ice Maker IMHYDIXN1X-INT.
Fast response, fast processing. Fast reception.
Dear Vivien, Thank you so much for your review! We’re really glad to hear that you experienced fast responses, processing, and delivery. Your satisfaction means a lot to us. If you ever need anything else, we’re always here to help!
Dear Peggy, Thank you for your great feedback! We’re glad to hear your order arrived quickly and at a fair price. We appreciate your support and hope to serve you again soon! Enjoy your new Vitrifrigo DP2600IBD4-F-3.
61 reviews matching