Emergency Medical Products, Inc. (buyemp.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Very disappointed. These are. devices for accident victims urgently needed. I placed order through Amazon for 34
Curaplex extrication devices. Six boxes with 4 each arrived by Fed Ex.
As per your shipping it states that six boxes were sent. There were 4 in each box. We are missing 10 extrication devices. I will be filing a dispute with AX payment to you since Amazon does not know what to do . I hope we can settle this without further situations.
I DE LEON
Order date
Jan 11, 2024
Order #
111-2682056-0605037
Order total
$2,308.26 (34 items)
Reply from Emergency Medical Products, Inc.2024-01-23
Hello, thank you for bringing this to our attention. Amazon orders are strictly handled by Amazon, so we will get with hem regarding this. I see that there were 10 on back order and as we could not fulfill your order right away, that portion was canceled and a refund for them was issued through Amazon toward you. I would advise that you get with Amazon concerning your refund if you have not seen it yet.
A
Anne Organ · 5 reviews · Verified · Experienced 2024-01-11 ·
★★★★★
Website easy to navigate
Website easy to navigate, product sent out promptly. Thank you for your reat service.
Reply from Emergency Medical Products, Inc.2024-01-23
Thank you! We take great pride in the service we provide to our customers.
F
FIRE DEPARTMENT - STEVE HICKS · 1 review · Verified · Experienced 2024-01-12 ·
★★★★★
Very dependable
Very dependable, easy to work with
Reply from Emergency Medical Products, Inc.2024-01-23
when ordering it didnt say anything about using fedex, when i wanted it to go to my post office box.
Reply from Emergency Medical Products, Inc.2024-01-23
Thank you for your review. Unfortunately, due to the sensitive items that we do carry, they must be delivered to a legit physical address. We apologize for the inconvenience.
Representative was very professional and courteous. Company service is great!
Reply from Emergency Medical Products, Inc.2024-01-10
Thank you so much! We take great pride in our Customer Service department.
P
Pamplin Fire Department · 1 review · Verified · Experienced 2023-12-30 ·
★★★★★
Buying process is simple and easy
Buying process is simple and easy. Website is easy to navigate and if there are any questions the customer service is top notch. Never experienced a negative moment with EMP.
Reply from Emergency Medical Products, Inc.2024-01-08
Thank you so much for your wonderful review! We are happy to assist you in any way we can.
J
Jan · 2 reviews · Verified · Experienced 2023-12-30 ·
★★★★★
We are beginning a community emergency…
We are beginning a community emergency response team and we wanted to check out the products before placing a larger order. Products were as anticipated and really quick delivery. As we progress, we will order more.
Reply from Emergency Medical Products, Inc.2024-01-08
Thank you for the review! We greatly look forward to assisting you in getting the items you need on your future orders.
Emergency, my ass!! We ordered our “emergency “ medicine and paid a premium for rapid response and after a week, we STILL have not received our medicine. You suck
Reply from Emergency Medical Products, Inc.2023-12-20
Hello Nancy, we absolutely understand the importance of urgency knowing that the products we sell are vital in providing care and saving lives. In this situation, it looks like the order was entered as 2 Day Shipping as requested and was picked/packed/shipped that day but then got held up with FedEx. I am reaching out to FedEx now to get more insight into what has happened here as the package has not move since arriving in CO on 12/18 after being held in Indianapolis since 12/13. This delay is unacceptable and if FedEx cannot confirm you will have your package today, I will place a replacement order to be shipped out to you overnight.
A
A Johnson PA LLC · 1 review · Verified · Experienced 2023-12-15 ·
★★★★★
Fast service
Fast service. Easily uploaded documents for verification. Quick shipping.
Reply from Emergency Medical Products, Inc.2024-01-08
