Emergency Medical Products, Inc. (buyemp.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Fantastic customer service. They shipped quality products fast and their prices were some of the lowest I could find.
Thank you! We are very proud of our Customer Service team.
Website was easy to use and to order product. Ancillary documents needed from prescribers are easy to locate on the website. Fast service (3 days from order to arrival of products).
Thank you, Joe for your review! We are so happy that you were able to0 receive your products in a timely manner.
They do not guarantee expiration dates above 6 months. Buyer beware if making annual updates for emergency medical drugs, this is not a good fit.
Thank you for your review. Your feedback is greatly appreciated. Due to the fact we are a wholesaler, we typically try to have product with a late expiration date as far out as possible, but can only take what we are given from the manufacturer. While we can not guarantee to carry a later date then 6 months, we do have two ways to ensure you receive the expiration date you require. One is that the dates on meds that are tracked are listed on the website below the description or you can call 800.558.6270 for that information if it is not there as well, prior to placing your order with us.
Fast delivery of the products I needed.
Thank you! We are so glad you received your order in a timely manner.
Thank you, we take great pride in our service department.
Quick, concise, efficient!
Thank you so much for your review!
EMP GIVES FAST SERVICE AND THE CUSTOMER SERVICE IS QUICK AND FRIENDLY TO RESPOND.
Thank you so much for your review! I will pass this on to our Customer Service department, as I am sure it will make their day a little brighter.
Good products with fast shipping.
Thank you so much for taking the time to leave us a review.
Don't know what they did but website has started throwing error messages and won't let you log in and order. Points also expire so if you want to get anything out of the program expect to spend inordinate amounts of money. Their shipping is also free...if you spend almost 200 dollars. If you wanna save a good chunk of change for medical supplies shop on Amazon.
Thank you for the review. Looks like the website went down on Saturday night, once we were made aware our IT department got it back up and running. A rep will reach out to you shortly to verify you are now able to log in. Per the points information on the website your remain good for 12 months. As the website states orders that are less than $175.00 are subject to a $10.50 handling fee.
The consultant and the fast shipping, do you guys sell merit jump bags?
Thank you for the review. The current Meret bags we carry at this time, you can find at this link on our website. https://www.buyemp.com/search/?text=merit+&categoryCode=
Products are products, usually out of the retailer’s control, but their service, follow-up and amazing order to ship time is…. Impressive.
Thank you! We take great pride in our Customer Care department and the service that they provide to our wonderful customer.
Excellent customer service, specially by Mr. HURTADO
Thank you so much for your review! I will definitely be passing your kind words onto Juan and his supervisor as I am sure this will make his day.
Thank you!
I have purchased several items for my QRU and once it was verified that my organization is legitimate my order was processed and delivered quickly. Prices are great and choices are plenty. I plan on shopping on EMP.com in the future.
Thank you so much for the review! We appreciate your business.
EMP's customer service representatives and account managers continually deliver exceptional service; thank you!
Thank you for taking the time to leave us a review! I will make sure our Service and Sales team are aware of your kind words for them.
Very easy to order and get products here in a timely manner
Thank you for taking the time to eave us a review.
I found exactly what I needed. Received it very quickly. Thanks
Thank you for the review.
My first order came in quickly with no problems. My second order was put on backorder but because you have exceptional people working for you we were able to get the second order moving along quickly! Kudos to your company
Thank you for sharing your wonderful experience with us on here! We take great pride in the individuals we have selected to work for this company and to assist our amazing customers each day.
Amazing customer service!! Fast Shipping and Quality products.
Thank you so much for your review! I will be sharing with our Customer Care team as I am sure this will make their day.
Great products with very fast delivery. Most items are received in one day.
Thank you for taking the time to leave us a review!
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