Buyhearingaid (buyhearingaid.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
J
Joe L · 1 review · Verified · Experienced 2026-02-20 ·
★★★★★
Communication was spot on
Communication was spot on. The chat was actually quite prolonged because of my many questions. All the questions were answered appropriately. When I received the hearing aids they were ready to go right out the box as the audiologist had matched my audiogram to program the hearing aid before I even received them. The hearing aids that I purchased were half the price that my prior audiologist had quoted. The new devices are working perfectly.
Reply from Buyhearingaid2026-03-07
Thank you for your wonderful review! We're glad we could answer all your questions and that your hearing aids arrived ready to use and working perfectly. If you ever need support or adjustments, we're always here to help.
The delivery was longer than I expected, based on their own stated objective. Customer service did not seem very knowledgeable about the performance of the item itself- kind of generic. The item purchased, a add-on for my Signal hearing aid works, but certainly not to the extent that it has resolved most of my issues. Just kind of average.
Reply from Buyhearingaid2026-03-07
Thank you for your feedback. We're sorry your experience wasn’t great. Please let us know what we can do to make it better we’d be happy to help.
G
Graham Nash · 3 reviews · Experienced 2026-02-24 ·
★★★★★
I've had hearing aids for years and I'm…
I've had hearing aids for years and I'm completely satisfied with my Phonak pair.
Reply from Buyhearingaid2026-03-07
Thank you for your feedback, Graham! We're glad to hear you're completely satisfied with your Phonak hearing aids. If you ever need any support or assistance, we're always here to help.
L
Lee Green · 1 review · Experienced 2026-02-24 ·
★★★★★
This is my third pair of hearing aids…
This is my third pair of hearing aids but my first experience with buyhearingaid.com. I've found the company to be very responsive. I've never had a problem getting in touch with a representative. They've been very helpful. I purchased the Oticon Zeal's at the best possible price and found them to be everything I had hoped for. I'd add, follow up assistance was very forthcoming. My next set of hearing aids will be from buyhearingaid.com.
Reply from Buyhearingaid2026-02-24
Thank you for your kind feedback! We’re glad you’re happy with your Oticon Zeal and our support. We look forward to helping you again in the future!
Support staff has not yey sent all the equipment that I purchased
Purchase process went without a hitch.
Items purchased have still not arrived.
I utilized the adjustment service. It went well.
Reply from Buyhearingaid2026-02-23
Thank you for your feedback, and we’re glad to hear the purchase process and adjustment service went well. We're sorry for the delay in receiving your equipment; this isn’t the experience we want for you. Please reach out to us at 888-575-4718 or [email protected] with your order details, and we’ll look into this right away and make sure everything is resolved as quickly as possible.
Follow up after sale was poor so far. Emails with no response regarding programming adjustments. Disappointed
Reply from Buyhearingaid2026-02-23
We sincerely apologize for your experience and the delay in follow-up. That’s not the standard we strive for. We’d really like to make this right for you. Please let us know the best way to assist with your programming adjustments, or feel free to reach out to us directly at 888-575-4718 or [email protected], and we’ll prioritize this for you right away.
As a hearing aid user for many years, it was an enormous surprise to realize how my hearing improved. It was delivered on time. The price is right. Thank you
Reply from Buyhearingaid2026-02-11
Thank you for your wonderful feedback! We’re so glad to hear your hearing improved and that everything arrived on time. We truly appreciate your support.
S
Steve · 2 reviews · Verified · Experienced 2026-01-19 ·
★★★★★
The Audiologist was the key to our satisfaction
Product arrived quickly and was closely configured to the audiogram we provided. We arranged a call with the Audiologist and she was friendly and extremely helpful in tweaking the aids to my wife's needs. We were completely satisfied with her assitance.
Reply from Buyhearingaid2026-02-11
Thank you for your kind words! We’re happy to hear the audiologist was helpful and that everything worked out well. We’re always here if you need further assistance.
I didn’t expect such good results.
Website and transaction easy and safe.
My hearing aids were programmed and shipped at the speed of sound. Thanks working great.
Reply from Buyhearingaid2026-02-11
Thank you for your wonderful review! We’re glad everything went smoothly and that your hearing aids are working great. We’re always here if you need anything.
They did a great job in getting what I needed. Every time I call them with a question they always have an answer. I saved a lot of money buying from them. Customer service is great.
Reply from Buyhearingaid2026-01-30
Thank you for the great review! We’re glad we could help and appreciate your trust in our team.
V
Victor Weinman · 1 review · Experienced 2026-01-28 ·
★★★★★
Buy your hearing aids here
Very knowledgeable, Audiology call was fantastic. In fact I needed a call back from the audiologist on a small issue, she called me right back and issue resolved. Love the Signia hearing aids I bought and although they are inherently expensive, I really liked the price I paid.
Great Compsny👍
Reply from Buyhearingaid2026-01-30
Thank you for the amazing feedback! We’re glad our audiology support and pricing made a difference, and that you’re loving your Signia hearing aids.
Company was very easy to work with. Haven't had any problems at all. My audiologist was able to call them and register my hearing aids (serial numbers) with them as well.
Reply from Buyhearingaid2026-01-30
Thank you! We’re happy to hear everything was easy and seamless for you.
Charity is an amazing audiologist. She has walked me through everything. And knows her stuff. Thank you for your support. They also worked with me about making sure my needs were met. Thank you buyhearingaid.com
Reply from Buyhearingaid2026-01-30
Thank you for the wonderful feedback! We’re glad Charity could help and appreciate your trust in us.
Very easy to order, and I received my hearing aids in two days, had a conference call with them to help me set it up to my phone. What a great experience.
Reply from Buyhearingaid2026-01-16
Thank you for your feedback! We’re glad you had a great experience and are always here if you need support.
