Johnny on the spot
They redirected the case where it should go with minimum fuss
BuyWinesOnline.com (buywinesonline.com) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 53% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
They redirected the case where it should go with minimum fuss
I forgot to submit a gift message but contacted the company and they were able to add a gift message to my order and ship out. Superior customer service!
When I emailed your company I received info back quickly
Very good experience ! I used the wrong delivery address and Kristina took care of my problem . Thanks
Great pricing and most important customer service. Kristina was a big help, let me know my delivery details and answered all questions in a timely fashion. Really appreciated the service!
Excellent & highly versatile selection, very fair & competitive pricing, super-friendly staff (especially Haley), super-fast shipping, and a great business to deal with for your fine wine needs (at all price-points). Nick is also very helpful, courteous & accommodating. Highly recommended. A+ and 5-star business. Check them out...
Loved buying wine from this store. Top notch customer service before and after the sale.
arrived on time, no broken bottles, exactly what I ordered. good job!!
Lupe from customer service made my experience good. My original shipment is somewhere lost in the universe and she was very helpful in getting it to be resent.
Easy to order. Orders always on-time and as requested. Customer Service is responsive and flexible.
I made a mistake on the order and when I requested a change, Lupe was able to help. I was so thankful for his assistance.
I received everything I needed..thank you for the prompt order.
Perfect delivery! I forgot to add a note and they did it for me ! My friend love the wine. Thank you
On-sale variety packs were almost all the same poor quality bottles. Probably just trying to move old inventory.
I voiced my concern that my shipment was delayed, got an immediate response that FedEx had a delay. Shipment came the next day. Very courteous service. Wines are always exactly what I want. Good people
Great experience! I initially put down the incorrect address. It was immediately corrected through an email and confirmed. Great customer service.
Your timely response to my inquiries and concerns, the offer of ice pack if desired, reasonable prices in this time, availability of the certain wine I was seeking,
Easy to order. When the delivery address was wrong, I messaged the staff, and it was corrected immediately.
61 reviews matching