Responsive and reliable seller
Seller was very prompt in replying queries. Received my order (nicely packaged) earlier than scheduled.
About BW Generation
Data updated- Website
- bwgeneration.com
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 0% (0/2)
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About this business
Thank you to all BW Customers for their support in making BW Generation, SG's top online brand. Our commitment to deliver quality products to the doorstep of your home or care facility remains our number one focus and service to CareGivers and SG Seniors. We have implemented Loyalty Points when you purchase and also special discounts for subscription Priority Customers. Check these out.
Written by the business, not verified by us.Is BW Generation legit?
BW Generation (bwgeneration.com) has a 4.8 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
friendly customer service with extra…
friendly customer service with extra miles
I am pleasantly surprised with one of…
I am pleasantly surprised with one of your stadd, Sherline. She was helpful and very customer focus. Excellent staff!
Product came earlier than expected and…
Product came earlier than expected and is of good quality.
Good items & delivered in time
Good items & delivered in time, thanks
Reliable online seller
Reliable online seller. Items received accordingly
Faster delivery than expected
Faster delivery than expected. Great customer service.
Surgical masks
Goods delivered in tact. Price of the same brand surgical masks was higher than other sellers
Trusted Brand
Reliable products and prompt response.
Constant update on the order status of…
Constant update on the order status of my masks and was informed the delivery date & time before delivery was made.
Missing item
One of the item ordered was not included.
Reply from BW Generation2019-03-03
Thank you for bringing this up. We're awfully gutted to hear of this. Please let us know what is the ordered item that was not not included in your delivery and we'll gladly deliver it to you. Thank you, once again.
Such efficient n reliable staff
Such efficient n reliable staff. Very prompt. But it wud be great if BW also recognised regular frequent buyers instead of the gold memberships. Thks.
Reply from BW Generation2019-02-22
Dear Miss Aida, thanks for your kind feedback, It means a lot to us and you can be sure we'll do all we can in our might to to take care of customers like yourself and not just our gold members. You have our word. Have a great weekend ahead. :)
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