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Health & Medical

BW Generation

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172 reviews

4.8172 reviews
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About BW Generation

Data updated
Website
bwgeneration.com
Category
Health & Medical
Location
Singapore
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
0% (0/2)
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About this business

Thank you to all BW Customers for their support in making BW Generation, SG's top online brand. Our commitment to deliver quality products to the doorstep of your home or care facility remains our number one focus and service to CareGivers and SG Seniors. We have implemented Loyalty Points when you purchase and also special discounts for subscription Priority Customers. Check these out.

Written by the business, not verified by us.

Is BW Generation legit?

BW Generation (bwgeneration.com) has a 4.8 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Ordering/Follow up good but sub-standard masks

Ordering and shipping process are ok. I could change my delivery time and the admin lady informed me when delivery is delayed. But the masks are sub-standard compared to another brand that is also produced locally. The sides of the masks are not cut and trimmed properly, with small pieces sticking out which will cut the face at the sides.

The first time my mother tried BW…

The first time my mother tried BW Generation regular tape Diaper was from a Sample, which I requested from BW Generation. It seemed good and comfortable for my mother's use. Hence, I ordered the Diapers via online. However, my mother's caregiver maid's feedback was that the gel beads were dispersed. We did not expect this to happen. I am still sourcing for the best and most comfortable and best value Diapers for my mother's use.

Satisfied Customer

So far I am very happy with their service. It's convenient to order through phone and make payment via internet. It really safe my time a lot. However, I will appreciate their service more if they could deliver or let us pick when we need the order urgently. I had two incidents where I needed my order to be delivered urgently since I had no more stock but they could only deliver according to their schedule. Otherwise, I am very comfortable with their service.

Highly Recommended!

I have been a client of BW Generation since 2017. Their staff are always friendly and purchases are easy to make via electronic means. Deliveries are always on time and as committed. I have full confidence that the BW Generation Ultra diapers are the best among all the different brands that we have tried using at home.

We've bought 4,000pcs of Ássure…

We've bought 4,000pcs of Ássure Brand'masks from your Company. Have discovered that there're 2 different types of mask you've delivered to us. Both type of masks are of different quality but they share the same batch no, Mfg & expiry dates. This is unbelievable.

Excellent service

Excellent service! My plan was to deliver the order to my friend’s office as as a surprise gift. Luckily the delivery team informed me immediately when they found nobody working in office. I felt so sorry for the inconvenience caused. Thankfully the company responded promptly and arranged a 2nd attempt delivery to my friend’s place. My friend received the items in the following morning:)

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