My glasses haven't left China yet..
My glasses haven't left China yet... How am I supposed to rate an experience that is taking forever and ongoing?
Hi there, Thank you for your feedback, and we completely understand your frustration. Your order is still in transit from our production facility, and international shipping can sometimes take a bit longer than expected due to customs processing and logistics handling. That said, we are actively monitoring your shipment and working with the carrier to ensure it reaches you as soon as possible. We truly appreciate your patience, and we want to assure you that your order is on the way. If you have any concerns at any point, feel free to reach out to us directly—we’re always here to help. Once your glasses arrive, we hope you’ll have a much better experience with the product itself. Thank you again for your understanding.

